Redeeming your Southwest gift card A Southwest gift card can be used for Passenger travel only on Southwest Airlines, excluding Southwest Airlines group tickets. A Southwest gift card may only be redeemed at southwest.com, on the Southwest Airlines Mobile Apps and Mobile Website (only for initial flight booking), by calling Southwest Airlines at 1-800-435-9792 (1-800 I FLY SWA), or at Southwest Airlines ticket counter locations. A Southwest gift card is not valid for the purchase of Southwest Airlines Vacation Packages, cargo, hotel, rental car, Southwest Airlines merchandise, Southwest Airlines group tickets, EarlyBird Check-In®, oversized and excess baggage fees, Upgraded Boarding at the airport, Pet Fare, unaccompanied minor service charge, additional Southwest gift cards, or inflight purchases. Sales tax, security fees, and Passenger facilities charges may be paid for with a Southwest gift card. Each purchase is deducted from the balance of the Southwest gift card. The balance will remain on the Southwest gift card until it is decreased to zero, at which time the card will be deactivated. You can combine up to three payment methods to pay for your purchase. Choose from the following combinations: Southwest gift cards – A maximum of three Southwest gift cards can be applied per Passenger on each reservation. If your purchase exceeds the amount available on the three Southwest gift cards, you will only be allowed to use two Southwest gift cards and another form of payment will be required for the difference. Flight Credits – A maximum of three flight credits can be applied per Passenger on each reservation. If your purchase exceeds the amount available on the three flight credits, you will only be allowed to use two of the flight credits and another form of payment will be required for the difference. Southwest LUV Vouchers - A maximum of two Southwest LUV Vouchers can be applied per passenger on each reservation. Another form of payment will be required to pay for taxes, fees, and other government/airport charges associated with each reservation. Credit Card – Only one credit card, including, without limitation, PayPal, can be applied per reservation. A Southwest gift card will not be redeemed or exchanged for cash, check, or credit except where required by federal or applicable state law. A Southwest gift card cannot be redeemed through a travel agency. A Southwest gift card redeemed for travel is not refundable. If travel is not taken, the funds will be held as a flight credit. If you cancel your reservation within 24 hours of booking and all or part of the reservation was paid using a Southwest gift card, please visit our Refunds page for more information.