Association hôtelière du Grand Montréal

### Context Profile for Association hôtelière du Grand Montréal (AHGM)

1. **Organization Mission & Cause**:
   - The Association hôtelière du Grand Montréal (AHGM) is dedicated to enhancing the hospitality industry in the Greater Montreal area through education and training. Their mission focuses on providing resources and support to hotel professionals to improve service quality and foster a more inclusive environment for all guests, including those experiencing homelessness.

2. **Type of Activities**:
   - **Training Programs**: AHGM offers various training sessions, such as the recent program on "itinérance et cohabitation sociale" aimed at equipping hospitality staff to better interact with diverse clientele.
   - **Workshops**: They conduct workshops that focus on social issues impacting the hospitality sector, such as homelessness and social cohabitation.
   - **Networking Events**: The organization organizes events to connect industry professionals, share best practices, and promote collaboration within the hospitality community.

3. **Tone of Voice**:
   - The tone of the AHGM's communications is **professional yet approachable**. They use clear and concise language that is informative and supportive, aiming to inspire confidence among hospitality professionals. The content often emphasizes community engagement and social responsibility.

4. **Emoji Usage**:
   - The AHGM uses emojis sparingly in their communications, primarily in event announcements and social media posts. Common emojis include 📅 (calendar) for event dates and 📍 (location) for venue details. Their usage is effective but not overwhelming, maintaining a professional appearance.

5. **Key Facts**:
   - **Founding Info**: Specific founding details were not found on the website, but the organization has a long-standing presence in the Montreal hospitality sector.
   - **Scale**: AHGM has conducted 51 email campaigns and utilizes various forms for event registrations and training sign-ups.
   - **Impact Metrics**: While specific metrics were not detailed, the organization emphasizes improving service quality and inclusivity in the hospitality sector.
   - **Volunteer Info**: Information regarding volunteer opportunities was not explicitly mentioned on the website.

6. **Writing Guidelines**:
   - **Clarity and Brevity**: Use straightforward language and avoid jargon to ensure accessibility for all readers.
   - **Professionalism**: Maintain a professional tone while being friendly and supportive.
   - **Call to Action**: Include clear calls to action in communications, encouraging participation in training and events.
   - **Inclusivity**: Highlight the importance of inclusivity and community support in messaging.
   - **Visual Elements**: Use emojis judiciously to enhance engagement without detracting from professionalism.

This context profile serves as a foundational guide for creating personalized and effective content for the Association hôtelière du Grand Montréal, ensuring alignment with their mission, tone, and audience engagement strategies.

Membre AHGM

Bonjour <span contenteditable="false" data-custom-variable="{{firstname}}" fr-original-class="fr-deletable styled-tag-chip" fr-original-style="" style="background-color: rgb(248, 248, 255); border: 1px solid rgb(191, 191, 255); border-radius: 4px; color: rgb(42, 42, 196); padding: 1px 8px; font-size: 11px; display: inline-block; margin: 0px; overflow-wrap: anywhere; user-select: none; box-sizing: inherit;">Pr&eacute;nom ,&nbsp;<p fr-original-style="box-sizing: inherit; width: 654px; margin: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.25px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" style="box-sizing: inherit; width: 654px; margin: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.25px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> Merci de votre int&eacute;r&ecirc;t et de participer &agrave; notre formation AHGM : itin&eacute;rance et cohabitation sociale- s&rsquo;outiller pour mieux y faire face &ndash; Sensibiliser et pr&eacute;parer les employ&eacute;s d&rsquo;accueil et valets&nbsp; 📅 mercredi 19 novembre 2025🕢 9 h &nbsp;&agrave; 12 h📍 Bureau de l&rsquo;AHGM, 1396, rue Sainte-Catherine Ouest, bureau 404, Montr&eacute;al, QC H3G 1P9&nbsp;<p fr-original-style="box-sizing: inherit; width: 654px; margin: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.25px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" style="box-sizing: inherit; width: 654px; margin: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.25px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> RAPPEL - POLITIQUE D&#39;ANNULATION Toute demande d&rsquo;annulation ou de modification du nom du participant &agrave; l&#39;activit&eacute; doit &ecirc;tre faite par &eacute;crit, par courriel, &agrave; info@ahgm.org, 72 heures ou plus avant la date de tenue de l&rsquo;activit&eacute;.<p fr-original-style="box-sizing: inherit; width: 654px; margin: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.25px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" style="box-sizing: inherit; width: 654px; margin: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.25px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> En cas d&rsquo;annulation de l&rsquo;inscription &agrave; moins de 3 jours de la date de l&rsquo;activit&eacute; ou si l&rsquo;absence est confirm&eacute;e le jour m&ecirc;me de l&rsquo;&eacute;v&eacute;nement par l&rsquo;&eacute;quipe de l&rsquo;AHGM, l&rsquo;association facturera &agrave; l&rsquo;h&ocirc;tel le montant d&eacute;bours&eacute; par l&rsquo;AHGM pour une participation &agrave; ladite activit&eacute;.<p fr-original-style="box-sizing: inherit; width: 654px; margin: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.25px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" style="box-sizing: inherit; width: 654px; margin: 0px; line-height: 1.5; color: rgb(0, 0, 0); font-family: Roboto; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.25px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> Toute l&#39;&eacute;quipe de l&#39;AHGM a h&acirc;te de vous revoir!C: jgueye@ahgm.org&nbsp;

<div><p style="-webkit-user-drag:none;margin:0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit">Formation AHGM : itinérance et cohabitation sociale- s’outiller pour mieux y faire face </div><div><p style="-webkit-user-drag:none;margin:0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit"> <p style="-webkit-user-drag:none;margin:0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit"> <p style="-webkit-user-drag:none;margin:0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit">Avec l’importance croissante de l’enjeu d’itinérance et de cohabitation sociale dans nos établissements et à la lumière des nombreux commentaires reçus de la part de nos membres, l’AHGM vous propose trois formations/ateliers afin de mieux outiller les équipes de sécurité et gestionnaires d’hôtels ainsi que vos équipes de la réception et valets pour y faire face. <p style="-webkit-user-drag:none;margin:0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit"> </div><div><div><div><div><p style="-webkit-user-drag:none;margin:0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit">Formation – Sensibiliser et préparer les employés d’accueil et valets <p style="-webkit-user-drag:none;margin:0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit"> </div><div><p style="-webkit-user-drag:none;margin:auto 0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit">📅 Mercredi 19 novembre 2025 <p style="-webkit-user-drag:none;margin:auto 0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit"> 🕢 9 h à 12 h <p style="-webkit-user-drag:none;margin:auto 0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit"> 📍 Bureau de l’AHGM, 1396, rue Sainte-Catherine Ouest, bureau 404, Montréal, QC H3G 1P9 <p style="-webkit-user-drag:none;margin:auto 0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit"> </div><div><p style="-webkit-user-drag:none;margin:auto 0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit">En collaboration avec la Société de développement social (SDS), cette formation est destinée aux employés en première ligne – réception, accueil et voiturier – afin de mieux interagir avec des clientèles diversifiées. <p style="-webkit-user-drag:none;margin:auto 0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit"> </div><div><p style="-webkit-user-drag:none;margin:auto 0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit">Objectifs : </div><div><ul><li>Comprendre les réalités de l’itinérance et déconstruire certains préjugés. </li></ul></div><div><ul><li>Développer des réflexes de communication bienveillante et sécuritaire. </li></ul></div><div><ul><li>Créer un climat positif et inclusif pour l’ensemble des clientèles. </li></ul></div><div><p style="-webkit-user-drag:none;margin:auto 0px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit">Résultat attendu : des équipes d’accueil rassurées, prêtes à offrir une expérience client sécuritaire et harmonieuse, tout en maintenant un haut niveau de professionnalisme. </div><div><p style="-webkit-user-drag:none;margin:0px 0px 10.6667px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit"> <p style="-webkit-user-drag:none;margin:0px 0px 10.6667px;padding:0px;user-select:text;overflow-wrap:break-word;white-space:pre-wrap;font-weight:normal;font-style:normal;vertical-align:baseline;font-kerning:none;text-align:left;text-indent:0px;line-height:1.5;box-sizing:inherit">*Formation offerte à un groupe maximum de 20 personnes. Réservez votre place sans tarder! </div></div></div></div><div> </div>

Association hôtelière du Grand Montréal

Formation AHGM : itinérance et cohabitation sociale – Sensibiliser et préparer les employés d’accueil et valets

1396 Saint-Catherine St W Bureau 404

Membre AHGM

free

Association hôtelière du Grand Montréal

Formation AHGM : itinérance et cohabitation sociale – Sensibiliser et préparer les employés d’accueil et valets

1396 Saint-Catherine St W Bureau 404

Membre AHGM

free

Formation AHGM : itinérance et cohabitation sociale – Sensibiliser et préparer les employés d’accueil et valets