Completely free. Always. But how? →
Donorbox Fees vs Zeffy: See What You Actually Pay (and Save)
Keep 100% of every donation with zero fees while getting all the fundraising tools you need. Build donor relationships that last without worrying about costs eating into your mission.
Zeffy is trusted by 100,000+ not-for-profits
Sign up to Zeffy for free - 100% free forever.
Zeffy VS Donorbox
Pricing
Zeffy:
$
0.
Donorbox: 
2.95%.
plus card fees per gift
Processing fees
Donorbox:
2.2% + $0.30.
per transaction with Stripe; 1.99% + $0.49 per transaction with PayPal; bank transfer rates vary
Platform fees
Zeffy:
$
0.
Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.
Donorbox:
2.95%.
on the Standard plan (up to 3.95% on some features); 1.75% on the Pro plan (as low as 1.6% on some features); Premium is custom (around 1.6–2%); 3.95% total for cryptocurrency and stock donations
Monthly fees
Zeffy:
$
0/month.
No subscriptions, no paywalls. Every org, big or small, gets full access for free.
Donorbox:
$0.
Standard: $0/month; Pro: $150/month; Premium: custom pricing
Other fees
Zeffy:
$
0.
We've never charged a single cent to not-for-profits and we never will.
Donorbox:
$80/month.
Donorbox Live Kiosk: Standard and Pro users pay $80/month for the first device; Premium users pay $50/month for the first device; no setup fees or contracts; donors can cover processing fees
Value for money
Zeffy:
5/5.
Value for money rated 5.0/5 on Capterra from 461 reviews, with an overall 4.8/5 from 494. All-in-one fundraising, zero fees.
Features
Zeffy:
4.8/5.
Rated 4.8/5 for ease of use on Capterra from 494 reviews. No training needed, built for busy not-for-profit teams rather than tech pros.
Donorbox:
4.8/5.
Requires paid plans for full features - limited tools without add-ons or third-party integrations Rated 4.8/5 for ease of use on Capterra from 625 reviews.
Donations
Zeffy: 
Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.
Donorbox:
Donation forms with recurring giving, custom fields, and donor-covered fees - requires paid plan for advanced features
Ticketing
Zeffy:
Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.
Donorbox:
Event ticketing with registration forms and attendee management - available on paid plans only
Peer-to-Peer Fundraising
Zeffy:
Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.
Donorbox:
Peer-to-peer campaigns with personal fundraising pages - requires higher-tier paid plan to access
Auctions
Zeffy:
Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.
Donorbox:
No auction support - requires connecting external auction platforms
Online Store
Zeffy:
Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.
Donorbox:
No online store functionality - requires third-party integration for selling merchandise or products
Memberships
Zeffy:
Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.
Donorbox:
Membership programs with recurring billing and member portal access
Donor management/CRM
Zeffy:
Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.
Donorbox:
Donor database with giving history, segments, and export tools
Emails & Newsletter
Zeffy:
Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.
Donorbox:
Basic receipts and thank-you emails only - no campaign tools or donor newsletters
Payment Processing
Zeffy:
Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.
Donorbox:
Stripe and PayPal integration with automated receipts
Payment Methods
Zeffy:
All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.
Donorbox:
Credit cards, Apple Pay, Google Pay, and bank transfers. No in-person payment options.
Credit Card Payments
Zeffy:
Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.
Donorbox:
All major credit and debit cards accepted through Stripe integration with 2.2% + $0.30 processing fees
Apple Pay & Google Pay
Zeffy:
One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.
Donorbox:
Apple Pay and Google Pay supported through Stripe checkout on donation forms
Tap to Pay App
Zeffy:
Anyone on your team can take payments from their phone. No card reader, no fees, no friction.
Donorbox:
Donorbox Live Kiosk pairs a tablet with a card reader, and Tap to Pay on Android needs no hardware. The device plan is US$80/month for the first device.
Support
Zeffy:
4.9/5.
Customer service rated 4.9/5 on Capterra from 461 reviews. Free email and phone support plus a full help centre, no bots and no paywalls.
Donorbox:
4.7/5.
Support available on all plans but response quality varies — email and chat only, with 24-48 hour email responses and slower help during peak giving seasons. Rated 4.7/5 for customer service on Capterra from 573 reviews.
Help Centre
Zeffy:
Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.
Donorbox:
Yes - Complete help centre with step-by-step guides, video tutorials, and not-for-profit-specific resources
Live Chat
Zeffy:
We skip live chat and focus on fast email support plus a complete help centre — most questions answered within hours.
Donorbox:
Live chat available alongside email — availability and response quality vary by plan
Email Support
Zeffy:
Email us anytime. Most questions answered within hours — not days.
Donorbox:
Email support with 24-48 hour response times - slower during peak giving seasons
Phone Support
Zeffy:
Need to talk? Call us. Real support from real people who understand not-for-profits.
Donorbox:
No phone support or scheduled calls available - email and chat support only
Onboarding
Zeffy:
Get set up in under 30 minutes. No training required — but we're here if you need us.
Donorbox:
Occasional webinars and recorded sessions - limited live training for new users
Community
Zeffy:
Join thousands of not-for-profits sharing tips, templates, and best practices.
Donorbox:
No community forum or user groups available
Zeffy is 100% free, always.
Keep 100% of every donation and ticket sale
💯
Keep every dollar donors give you
Donorbox takes 1.75% to 2.95% plus processing fees from every donation. With Zeffy, 100% goes to your mission — no platform fees, ever.
🧰
One tool for donations, events, and donors
Skip the tool juggling. Zeffy handles donations, ticketing, and donor management in one place, so you spend less time on admin and more on impact.
🤝
Get help from people who get not-for-profits
Donorbox's support varies by plan and can leave you waiting. Zeffy's not-for-profit experts respond in 2-6 hours with jargon-free help that actually makes sense.
Why should not-for-profits choose Zeffy over Donorbox for online fundraising?
Zeffy keeps 100% of donations with zero platform fees, while Donorbox charges 1.75-2.95% plus processing fees. That means more money for your mission and simpler budgeting without surprise deductions.
How do Zeffy's fees compare to Donorbox's pricing structure?
Donorbox charges monthly fees up to $150 plus platform fees on every donation. Zeffy has no monthly fees, no platform fees, and no hidden costs. Donors can leave voluntary contributions to support our platform.
Which platform is better for small not-for-profits managing multiple fundraising activities?
Zeffy offers donations, events, auctions, and memberships in one platform with zero fees. Donorbox requires separate add-ons and charges extra fees for different fundraising types, making it costly for diverse campaigns.
What makes Zeffy's donor management better than Donorbox for small not-for-profits?
Zeffy includes donor management, communications, and reporting at zero cost. Donorbox reserves its lower fees and advanced tools for paid plans that cost up to $150/month, plus platform fees on every donation. You get complete donor insights without budget strain.
Can Zeffy handle all our fundraising needs without the extra costs Donorbox charges?
Yes. Zeffy provides donations, events, auctions, and memberships in one platform with zero fees. Donorbox charges extra for memberships, events, and add-ons, making comprehensive fundraising expensive.
Does Zeffy really have no hidden fees or monthly charges?
Yes. Zeffy has $0 monthly fees, $0 platform fees, and $0 processing fees. Donorbox charges monthly fees up to $150 plus 1.75-2.95% platform fees on every donation, plus 2.2% + $0.30 processing fees.
How much does Donorbox actually cost not-for-profits?
Donorbox charges 1.75-2.95% platform fees per donation, 2.2% + $0.30 processing fees, and monthly fees up to $150 for its Pro plan, which can add up quickly for small not-for-profits.
Is Zeffy easy to set up for a small not-for-profit or church?
Yes. Zeffy offers unlimited support with 2-6 hour response times and includes all fundraising tools in one platform at zero cost, making setup simple without technical expertise or budget concerns.
What's the catch with Zeffy being free?
There's no catch. Zeffy covers all fees by inviting donors to leave an optional voluntary contribution at checkout. Donors can choose to give or skip it—100% of your donation still goes to your mission.
Can donors have a good experience on Zeffy compared to Donorbox?
Yes. Zeffy provides a simple, fast checkout experience with no forced fees. Donors appreciate transparency, and not-for-profits using Zeffy report smooth donation flows and strong donor satisfaction.
Still undecided?
Keep comparing, and see why not-for-profits choose Zeffy
100,000+ nonprofits trust Zeffy — and keep their fees at $0.
For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.
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As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.
Masey, Loose Ends.
Read the full story
“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”
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Amy R
Rebuilding Together Metro Chicago
Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!
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Debra B
Glory to Glory Women's Mentoring Ministry
Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!
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Carmen M
DIVINA World Foundation
Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!
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Nathan C
Jiwa International
Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.
Ryan S
Jesters Theatre: Youth Unlimited
We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.
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Jennifer H
GSCB Troop 144
We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.
Mark B
Theta Mu Lambda Charitable Foundation
Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!
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Stevie C
We Are HER
SUCCESS STORIES
Zero-fee fundraising in action: not-for-profit stories worth sharing.
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