TryBooking Fees vs Zeffy: What Australian Charities Actually Pay

Sell event tickets without fees taking a cut from your fundraising. TryBooking charges 2.5% + 50c per ticket; Zeffy is 100% free, so every dollar goes to your cause.

Zeffy is trusted by 100,000+ not-for-profits

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TryBooking charges 2.5% + $0.50 per paid ticket (15c if the ticket is $5 or less); the 2.5% is GST inclusive. Free events incur no fees. Source: TryBooking pricing, 2026.

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Zeffy VS TryBooking

Zeffy VS TryBooking: What nonprofits should know before choosing.

TryBooking

Pricing

Completely free. Always. But how? →

2.5%.

2.5% + $0.50 per ticket

Processing fees

$0 in credit card and transaction fees. Zeffy covers these. How? →

2.5%.

processing fee per ticket (GST inclusive)

Platform fees

Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.

$0.50.

ticket fee per paid ticket (15c if $5 or less)

Monthly fees

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

$0.

No sign-up, account or monthly fees

Other fees

We've never charged a single cent to not-for-profits and we never will.

$0.

Free events: No fees

Value for money

5/5.

Value for money rated 5.0/5 on Capterra from 461 reviews, with an overall 4.8/5 from 494. All-in-one fundraising, zero fees.

Source: Zeffy Value for Money on Capterra (461 reviews) →

4.9/5.

Source: TryBooking Value for Money on Capterra (18 reviews) →

Features

4.8/5.

Rated 4.8/5 for ease of use on Capterra from 494 reviews. No training needed, built for busy not-for-profit teams rather than tech pros.

Source: Zeffy Ease of Use on Capterra (494 reviews) →

4.7/5.

Ticketing-focused platform for schools and community events; limited broader fundraising and no donor CRM Rated 4.7/5 for ease of use on Capterra from 18 reviews.

Source: TryBooking Ease of Use on Capterra (18 reviews) →

Donations

Donations without the cut. Custom forms, tax receipts, donor tracking, all fee-free.

Basic donation collection alongside ticketing, but not a full fundraising or donor platform

Ticketing

Sell tickets, check in guests, track sales, and keep 100%. No fees. No fine print.

Strong event ticketing with reserved seating, box office and on-site scanning

Peer-to-Peer Fundraising

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

No peer-to-peer fundraising pages

Auctions

Run auctions without giving up a percentage. List items, track bids, collect payments, all fee-free.

No auction tools

Online Store

Skip the tool sprawl. Sell merch and manage your store in one place, no fees, no add-ons.

No online store

Memberships

Automate memberships with no per-member fees. Dues go straight to your org, perfect for clubs, alumni, and supporters.

No membership management

Donor management/CRM

Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty, all fee-free.

Booking data only, no donor CRM or giving history

Emails & Newsletter

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

Booking/event emails only, no fundraising newsletters

Payment Processing

Accept donations, ticket sales, and payments, all 100% fee-free. No cuts, no hidden fees, ever.

Card payments via TryBooking with payouts to your nominated account

Payment Methods

All-in-one fundraising: donations, events, memberships, email, and donor CRM, 100% free.

Card payments only. No bank transfers or free in-person donation collection.

Credit Card Payments

Accept all major credit cards with zero processing fees. Zeffy covers the cost, you keep 100% of every donation.

All major cards accepted; a 2.5% processing fee applies per ticket

Apple Pay & Google Pay

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

Apple Pay and Google Pay available at checkout for faster ticket purchases

Tap to Pay App

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

Box Office App Tap To Pay on Phone uses your device's NFC with no terminal, and Box Office Web takes cards through a TryBooking EFTPOS terminal.

Support

4.9/5.

Customer service rated 4.9/5 on Capterra from 461 reviews. Free email and phone support plus a full help centre, no bots and no paywalls.

Source: Zeffy Customer Service on Capterra (461 reviews) →

4.8/5.

Support built for event organizers, help varies by plan: email is the primary channel with slower responses during peak seasons, and phone support is reserved for premium plans. Rated 4.8/5 for customer service on Capterra from 18 reviews.

Source: TryBooking Customer Service on Capterra (18 reviews) →

Help Centre

Searchable help docs, video tutorials, and step-by-step guides, all free, all the time.

Help centre with guides and FAQs for organisers.

Email Support

Email us anytime. Most questions answered within hours, not days.

Email support for event organisers.

Phone Support

Need to talk? Call us. Real support from real people who understand not-for-profits.

Support via email and the help centre.

Onboarding

Get set up in under 30 minutes. No training required, but we're here if you need us.

Self-service onboarding only, dedicated onboarding requires enterprise or premium contract.

Community

Join thousands of not-for-profits sharing tips, templates, and best practices.

No dedicated community forum; help centre and email support available.

Zeffy is 100% free, always.

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How is Zeffy free?

Why Zeffy over TryBooking?

Keep 100% of every ticket sale, no fees ever

💯

Keep every dollar, no booking fees

TryBooking charges 2.5% + 50c on every paid ticket. Zeffy takes 0%, no platform fee, no booking fee, no card fee, so 100% of your ticket sales fund your cause.

🎟️

One free platform, not just ticketing

TryBooking is built for event ticketing. Zeffy gives you ticketing, donation forms, memberships, auctions, peer-to-peer and a donor CRM, all in one place and all completely free.

🇦🇺

Built for Australian not-for-profits

Issue tax-deductible receipts for DGR-endorsed gifts, get payouts in AUD to your bank account, and reach real human support, without ever paying a fee.

Questions nonprofits ask when choosing between Zeffy and TryBooking

How much does Zeffy cost compared to TryBooking?

Zeffy is 100% free, no platform fee, no transaction fee, no card fee, no booking fee. TryBooking charges 2.5% + 50c per paid ticket (15c if the ticket is $5 or less). With Zeffy, every dollar of your ticket sales stays with your organisation.

Is Zeffy available for Australian charities and not-for-profits?

Yes. Zeffy is available to charities and not-for-profits across Australia, with event ticketing, donation forms, memberships, peer-to-peer pages and a donor CRM built in, all free.

Does Zeffy handle tax-deductible receipts?

Yes. For DGR-endorsed organisations, Zeffy can automatically issue tax-deductible receipts for eligible gifts of $2 or more, so your donors and supporters have what they need at tax time.

Who pays the fees on a TryBooking ticket?

With TryBooking, the 50c ticket fee is charged to the buyer by default and the 2.5% processing fee to the organiser, though who pays can be reassigned. Either way, the fee comes out of the transaction. With Zeffy there is no fee to pass on or absorb.

Is Zeffy really free, or are there hidden charges?

Zeffy is 100% free for charities and not-for-profits. No platform fee, no transaction fee, no credit card fee. Ever.

Do I need separate tools for events, donations and members?

No. With Zeffy you get ticketing, donations, memberships, auctions, peer-to-peer and a donor CRM in one free platform. TryBooking focuses on event ticketing.

Still undecided?

Keep comparing, and see why not-for-profits choose Zeffy

Galabid

Funraisin

Eventbrite

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!