Race Roster Fees vs Zeffy: What Australian Not-for-Profits Actually Pay

Race Roster's pricing is custom and negotiated per organiser, and isn't published. Zeffy is 100% free, so every dollar of your event registrations and fundraising goes to your cause.

Zeffy is trusted by 100,000+ not-for-profits

Race Roster

Zeffy

Zeffy VS Race Roster

Zeffy VS Race Roster: What nonprofits should know before choosing.

Race Roster

Pricing

Completely free. Always. But how? →

Custom.

Custom pricing, negotiated per organiser via sales and not publicly disclosed

Processing fees

$0 in credit card and transaction fees. Zeffy covers these. How? →

Custom.

Processing fees are custom, organiser-paid and not published.

Platform fees

Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.

Custom.

Platform pricing is quoted per organiser and not disclosed publicly

Monthly fees

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

Custom.

No published monthly fee; costs are negotiated per event or organiser

Other fees

We've never charged a single cent to not-for-profits and we never will.

Custom.

The full fee structure isn't published; confirm directly with Race Roster

Value for money

5/5.

Value for money rated 5.0/5 on Capterra from 461 reviews, with an overall 4.8/5 from 494. All-in-one fundraising, zero fees.

Source: Zeffy Value for Money on Capterra (461 reviews) →

Value depends on your negotiated quote; costs aren't published upfront

Features

4.8/5.

Rated 4.8/5 for ease of use on Capterra from 494 reviews. No training needed, built for busy not-for-profit teams rather than tech pros.

Source: Zeffy Ease of Use on Capterra (494 reviews) →

Registration-first platform for run, walk and endurance events, with strong participant fundraising, but not an all-in-one not-for-profit toolkit

Donations

Donations without the cut. Custom forms, tax receipts, donor tracking, all fee-free.

Event-linked fundraising and donations, but not standalone donation forms or a full donor platform

Event Registration

Sell tickets, register participants, check in guests, track sales, and keep 100%. No fees. No fine print.

Strong run, walk and endurance registration with timing, results and virtual event options

Peer-to-Peer Fundraising

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

Team and individual fundraising pages tied to event registration

Auctions

Run auctions without giving up a percentage. List items, track bids, collect payments, all fee-free.

No auction tools

Online Store

Skip the tool sprawl. Sell merch and manage your store in one place, no fees, no add-ons.

No standalone online store; merchandise is offered only as add-ons at registration

Memberships

Automate memberships with no per-member fees. Dues go straight to your org, perfect for clubs, alumni, and supporters.

No membership management

Donor management/CRM

Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty, all fee-free.

Participant analytics and event insights, not a not-for-profit donor CRM

Emails & Newsletter

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

Event and participant emails only, not fundraising newsletters

Payment Processing

Accept donations, ticket sales, and payments, all 100% fee-free. No cuts, no hidden fees, ever.

Card payments for registrations and donations, with processing fees absorbed by the organiser

Payment Methods

All-in-one fundraising: donations, events, memberships, email, and donor CRM, 100% free.

Card payments for event registration and fundraising; the organiser absorbs the processing fees.

Credit Card Payments

Accept all major credit cards with zero processing fees. Zeffy covers the cost, you keep 100% of every donation.

Major cards accepted; processing fees apply and are organiser-paid

Apple Pay & Google Pay

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

Not publicly documented

Tap to Pay App

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

An onsite registration kiosk and a check-in tool, with no payment method published for either.

Support

4.9/5.

Customer service rated 4.9/5 on Capterra from 461 reviews. Free email and phone support plus a full help centre, no bots and no paywalls.

Source: Zeffy Customer Service on Capterra (461 reviews) →

Support built for event organisers, with published Oceania hours.

Help Centre

Searchable help docs, video tutorials, and step-by-step guides, all free, all the time.

Help centre with guides and FAQs for organisers

Email Support

Email us anytime. Most questions answered within hours, not days.

Email support for event organisers, with published Oceania hours

Phone Support

Need to talk? Call us. Real support from real people who understand not-for-profits.

Support runs through email and account managers

Onboarding

Get set up in under 30 minutes. No training required, but we're here if you need us.

Account-managed onboarding for event organisers

Community

Join thousands of not-for-profits sharing tips, templates, and best practices.

No dedicated community forum; help centre and email support available

Zeffy is 100% free, always.

Calculate savings

How is Zeffy free?

Why Zeffy over Race Roster?

Keep 100% of every dollar, no custom quotes, no fees ever

💯

Transparent $0, not a custom quote

Race Roster's pricing is custom, negotiated per organiser via sales, and isn't published. Zeffy is 100% free, no platform fee, no processing fee, no monthly fee, so you always know exactly what you'll pay: nothing.

🏃

More than event registration

Race Roster is built for run and walk registration with participant fundraising. Zeffy gives you donation forms, ticketing, memberships, auctions, peer-to-peer and a donor CRM, all in one place and all completely free.

🇦🇺

Built for Australian not-for-profits

Issue tax-deductible receipts for DGR-endorsed gifts, get payouts in AUD to your bank account, and reach real human support, without ever paying a fee. On a platform that charges, your organisation absorbs the fees or asks participants to cover them; with Zeffy there is nothing to absorb.

Questions nonprofits ask when choosing between Zeffy and Race Roster

How much does Zeffy cost compared to Race Roster?

Zeffy is 100% free, no platform fee, no transaction fee, no card fee, no monthly fee. Race Roster's pricing is custom, negotiated per organiser via sales, and isn't published, so you'll need a quote to know what you'll pay. With Zeffy, every dollar of your registrations and fundraising stays with your organisation.

Is Zeffy available for Australian charities and not-for-profits?

Yes. Zeffy is available to charities and not-for-profits across Australia, with event registration and ticketing, donation forms, memberships, peer-to-peer pages and a donor CRM built in, all free.

Does Zeffy handle tax-deductible receipts?

Yes. For DGR-endorsed organisations, Zeffy can automatically issue tax-deductible receipts for eligible gifts of $2 or more, so your donors and supporters have what they need at tax time.

Who pays the fees with Race Roster?

Race Roster doesn't publish its fees, and pricing is negotiated per organiser. Race Roster's fees are organiser-paid, so your organisation absorbs them. With Zeffy there is no fee to pass on or absorb.

Is Zeffy really free, or are there hidden charges?

Zeffy is 100% free for charities and not-for-profits. No platform fee, no transaction fee, no credit card fee. Ever.

Does Race Roster do more than event registration?

Race Roster focuses on run and walk event registration with participant fundraising pages. With Zeffy you get ticketing, donations, memberships, auctions, peer-to-peer and a donor CRM in one free platform.

Still undecided?

Keep comparing, and see why not-for-profits choose Zeffy

No items found.

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!