Humanitix Fees vs Zeffy: What Australian Charities Actually Pay

Sell event tickets without fees taking a cut from your fundraising. Humanitix charges charities 2.5% + 50c per paid ticket; Zeffy is 100% free, so every dollar goes to your cause.

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Humanitix charges charities and schools a 2.5% + $0.50 booking fee per paid ticket; the standard rate is 4% + $0.99 (excl. GST). Free events incur no fees. Source: Humanitix pricing, 2026.

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Zeffy VS Humanitix

Zeffy VS Humanitix: What nonprofits should know before choosing.

Humanitix

Pricing

Completely free. Always. But how? →

2.5%.

2.5% + $0.50 per paid ticket (charities & schools)

Processing fees

$0 in credit card and transaction fees. Zeffy covers these. How? →

2.5%.

of each paid ticket (part of the Humanitix booking fee)

Platform fees

Zeffy never takes a cut. Unlike platforms that skim a percentage, you keep 100% of every dollar.

$0.50.

per paid ticket (fixed part of the Humanitix booking fee)

Monthly fees

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

$0.

No monthly or subscription fees

Other fees

We've never charged a single cent to not-for-profits and we never will.

$0.

Free events: no booking fee

Value for money

5/5.

Value for money rated 5.0/5 on Capterra from 461 reviews, with an overall 4.8/5 from 494. All-in-one fundraising, zero fees.

Source: Zeffy Value for Money on Capterra (461 reviews) →

1 review.

Well-regarded platform that donates its profits to charity, but a booking fee still applies Humanitix's Capterra listing has a single review, too small a sample to compare.

Features

4.8/5.

Rated 4.8/5 for ease of use on Capterra from 494 reviews. No training needed, built for busy not-for-profit teams rather than tech pros.

Source: Zeffy Ease of Use on Capterra (494 reviews) →

1 review.

Polished, ticketing-focused platform for events; limited broader fundraising and no donor CRM Humanitix's Capterra listing has a single review, too small a sample to compare.

Donations

Donations without the cut. Custom forms, tax receipts, donor tracking, all fee-free.

Attendees can add a donation at checkout, but it is an add-on to ticketing, not a full donation platform

Ticketing

Sell tickets, check in guests, track sales, and keep 100%. No fees. No fine print.

Strong event ticketing with reserved seating, discount codes and on-site check-in

Peer-to-Peer Fundraising

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

No peer-to-peer fundraising pages

Auctions

Run auctions without giving up a percentage. List items, track bids, collect payments, all fee-free.

No auction tools

Online Store

Skip the tool sprawl. Sell merch and manage your store in one place, no fees, no add-ons.

No standalone online store

Memberships

Automate memberships with no per-member fees. Dues go straight to your org, perfect for clubs, alumni, and supporters.

No membership management

Donor management/CRM

Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty, all fee-free.

Attendee and booking data only, no donor CRM or giving history

Emails & Newsletter

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

Attendee and event emails, plus a Mailchimp integration; no fundraising newsletters built in

Payment Processing

Accept donations, ticket sales, and payments, all 100% fee-free. No cuts, no hidden fees, ever.

Card payments processed by Humanitix with payouts to your nominated account after the event

Payment Methods

All-in-one fundraising: donations, events, memberships, email, and donor CRM, 100% free.

Card-based ticket checkout. No bank transfers or free in-person donation collection.

Credit Card Payments

Accept all major credit cards with zero processing fees. Zeffy covers the cost, you keep 100% of every dollar.

All major cards accepted; the 2.5% + $0.50 booking fee applies per paid ticket

Apple Pay & Google Pay

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

Apple Pay and Google Pay available at checkout for faster ticket purchases

Tap to Pay App

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

Ticket scanning and check-in at the door. No in-person card payment product is published.

Support

4.9/5.

Customer service rated 4.9/5 on Capterra from 461 reviews. Free email and phone support plus a full help centre, no bots and no paywalls.

Source: Zeffy Customer Service on Capterra (461 reviews) →

1 review.

Well-regarded support team for event organisers, primarily through the help centre and email Humanitix's Capterra listing has a single review, too small a sample to compare.

Help Centre

Searchable help docs, video tutorials, and step-by-step guides, all free, all the time.

Detailed help centre with guides and FAQs for organisers

Email Support

Email us anytime. Most questions answered within hours, not days.

Email support for event organisers

Phone Support

Need to talk? Call us. Real support from real people who understand not-for-profits.

Support handled mainly through the help centre and email

Onboarding

Get set up in under 30 minutes. No training required, but we're here if you need us.

Self-service setup, with hands-on onboarding geared to larger organisers

Community

Join thousands of not-for-profits sharing tips, templates, and best practices.

No dedicated community forum; help centre and email support available

Zeffy is 100% free, always.

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How is Zeffy free?

Why Zeffy over Humanitix?

Keep 100% of every ticket sale, no fees ever

💯

Keep every dollar, no booking fees

Humanitix charges charities and schools a 2.5% + 50c booking fee on every paid ticket. Zeffy takes 0%, no platform fee, no booking fee, no card fee, so 100% of your ticket sales fund your cause.

🎫

One free platform, not just ticketing

Humanitix is built for event ticketing. Zeffy gives you ticketing, donation forms, memberships, auctions, peer-to-peer and a donor CRM, all in one place and all completely free.

🇦🇺

Built for Australian not-for-profits

Issue tax-deductible receipts for DGR-endorsed gifts, get payouts in AUD to your bank account, and reach real human support, without ever paying a fee.

Questions nonprofits ask when choosing between Zeffy and Humanitix

How much does Zeffy cost compared to Humanitix?

Zeffy is 100% free, no platform fee, no transaction fee, no card fee, no booking fee. Humanitix pricing for charities and schools is a 2.5% + 50c booking fee per paid ticket, with a standard rate of 4% + 99c (excl. GST) for other organisers. With Zeffy, every dollar of your ticket sales stays with your organisation.

Is Zeffy available for Australian charities and not-for-profits?

Yes. Zeffy is available to charities and not-for-profits across Australia, with event ticketing, donation forms, memberships, peer-to-peer pages and a donor CRM built in, all free.

What is the Humanitix booking fee, and who pays it?

The Humanitix booking fee is charged per paid ticket (2.5% + 50c for charities and schools). It is typically passed on to the ticket buyer at checkout, so it still comes out of the transaction. With Zeffy there is no booking fee to pass on or absorb.

Does Zeffy handle tax-deductible receipts?

Yes. For DGR-endorsed organisations, Zeffy can automatically issue tax-deductible receipts for eligible gifts of $2 or more, so your donors and supporters have what they need at tax time.

Is Zeffy really free, or are there hidden charges?

Zeffy is 100% free for charities and not-for-profits. No platform fee, no transaction fee, no credit card fee. Ever.

Why look for a Humanitix alternative?

Humanitix is a well-regarded not-for-profit that donates its profits to charity, but it still charges a booking fee and focuses on event ticketing. If you want to keep 100% of ticket sales and run donations, memberships, auctions, peer-to-peer and a donor CRM from one free platform, Zeffy is a strong Humanitix alternative for Australian not-for-profits.

Still undecided?

Keep comparing, and see why not-for-profits choose Zeffy

No items found.

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!