Completely free. Always. But how? →
MyCause Fees vs Zeffy: What Australian Charities Actually Pay
Run crowdfunding and peer-to-peer campaigns without fees taking a cut. MyCause is free for the fundraiser, but the charity usually pays a 5% platform fee under its contract, plus bank fees of 1.6% on Visa and Mastercard; Zeffy is 100% free, so every dollar goes to your cause.
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Zeffy VS MyCause
MyCause
Pricing
Zeffy:
$
0.
MyCause: 
From 5%.
Platform fee usually 5%, plus bank fees paid by the beneficiary
Processing fees
MyCause:
1.6%.
Visa and Mastercard bank fee for charities; AMEX 2.5%. Card processing fee, paid by the beneficiary charity
Platform fees
Zeffy:
$
0.
Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.
MyCause:
$0.
No platform fee on standard fundraising; funded by an optional donor tip
Monthly fees
Zeffy:
$
0/month.
No subscriptions, no paywalls. Every org, big or small, gets full access for free.
MyCause:
$0.
No subscription or monthly fees
Other fees
Zeffy:
$
0.
We've never charged a single cent to not-for-profits and we never will.
MyCause:
5%.
Managed Charity Portfolio service: 5% commission + bank fees
Value for money
Zeffy:
5/5.
Value for money rated 5.0/5 on Capterra from 461 reviews, with an overall 4.8/5 from 494. All-in-one fundraising, zero fees.
MyCause:
Free for the fundraiser, but the charity usually pays a 5% platform fee and bank fees come out of every donation
Features
Zeffy:
4.8/5.
Rated 4.8/5 for ease of use on Capterra from 494 reviews. No training needed, built for busy not-for-profit teams rather than tech pros.
MyCause:
Crowdfunding and personal-fundraising focused; limited broader tools and no full donor CRM
Donations
Zeffy: 
Donations without the cut. Custom forms, tax receipts, donor tracking, all fee-free.
MyCause:
Collect donations and run crowdfunding campaigns with tax-deductible receipts, though the charity usually pays a 5% platform fee plus bank fees
Ticketing
Zeffy:
Sell tickets, check in guests, track sales, and keep 100%. No fees. No fine print.
MyCause:
No dedicated event ticketing or box-office tools
Peer-to-Peer Fundraising
Zeffy:
Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.
MyCause:
Peer-to-peer and personal fundraising pages, including birthday and team fundraising
Auctions
Zeffy:
Run auctions without giving up a percentage. List items, track bids, collect payments, all fee-free.
MyCause:
No auction tools
Online Store
Zeffy:
Skip the tool sprawl. Sell merch and manage your store in one place, no fees, no add-ons.
MyCause:
No online store; gift cards and vouchers only
Memberships
Zeffy:
Automate memberships with no per-member fees. Dues go straight to your org, perfect for clubs, alumni, and supporters.
MyCause:
No membership management
Donor management/CRM
Zeffy:
Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty, all fee-free.
MyCause:
Basic fundraising data, no full donor CRM or giving history
Emails & Newsletter
Zeffy:
Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.
MyCause:
Campaign sharing tools, but no fundraising newsletters
Payment Processing
Zeffy:
Accept donations, ticket sales, and payments, all 100% fee-free. No cuts, no hidden fees, ever.
MyCause:
Card payments processed, with bank fees of 1.6% on Visa and Mastercard and 2.5% on AMEX
Payment Methods
Zeffy:
All-in-one fundraising: donations, events, memberships, email, and donor CRM, 100% free.
MyCause:
Card payments with bank fees for charities of 1.6% on Visa and Mastercard and 2.5% on AMEX; PayPal, Google Pay and Apple Pay supported through Braintree.
Credit Card Payments
Zeffy:
Accept all major credit cards with zero processing fees. Zeffy covers the cost, you keep 100% of every donation.
MyCause:
All major cards accepted, with bank fees of 1.6% on Visa and Mastercard and 2.5% on AMEX
Apple Pay & Google Pay
Zeffy:
One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.
MyCause:
Digital-wallet checkout not clearly documented on the public site
Tap to Pay App
Zeffy:
Anyone on your team can take payments from their phone. No card reader, no fees, no friction.
MyCause:
No in-person card product is published on their site.
Support
Zeffy:
4.9/5.
Customer service rated 4.9/5 on Capterra from 461 reviews. Free email and phone support plus a full help centre, no bots and no paywalls.
MyCause:
Help centre and email support for fundraisers; phone support not clearly offered.
Help Centre
Zeffy:
Searchable help docs, video tutorials, and step-by-step guides, all free, all the time.
MyCause:
Help centre with guides and FAQs at support.mycause.com.au
Email Support
Zeffy:
Email us anytime. Most questions answered within hours, not days.
MyCause:
Email support for fundraisers and charities
Phone Support
Zeffy:
Need to talk? Call us. Real support from real people who understand not-for-profits.
MyCause:
No clearly published phone support line
Onboarding
Zeffy:
Get set up in under 30 minutes. No training required, but we're here if you need us.
MyCause:
Self-service onboarding only
Community
Zeffy:
Join thousands of not-for-profits sharing tips, templates, and best practices.
MyCause:
No dedicated community forum
Zeffy is 100% free, always.
Keep 100% of every donation, no fees ever
💯
Keep every dollar, no processing fee
MyCause is free for the person fundraising, but the charity usually pays a 5% platform fee under its contract, bank fees of 1.6% on Visa and Mastercard come out of every donation, and the managed Charity Portfolio adds 5% commission. Zeffy takes 0%, no platform fee, no processing fee, so 100% of every donation funds your cause.
🎗️
One free platform, not just crowdfunding
MyCause is built for crowdfunding and personal fundraising. Zeffy gives you donation forms, event ticketing, memberships, auctions, peer-to-peer, an online store and a donor CRM, all in one place and all completely free.
🇦🇺
Built for Australian not-for-profits
Issue tax-deductible receipts for DGR-endorsed gifts, get weekly payouts in AUD to your bank account, and reach real human support, without ever paying a fee.
How much does Zeffy cost compared to MyCause?
Zeffy is 100% free, no platform fee, no transaction fee, no card fee. MyCause is free for the person fundraising, but the charity may pay a platform fee under its contract, usually 5%, and the beneficiary pays bank fees of 1.6% on Visa and Mastercard or 2.5% on AMEX, plus 5% commission on the managed Charity Portfolio service. With Zeffy, every dollar stays with your organisation.
Is Zeffy available for Australian charities and not-for-profits?
Yes. Zeffy is available to charities and not-for-profits across Australia, with donation forms, event ticketing, memberships, peer-to-peer pages and a donor CRM built in, all free.
Does Zeffy handle tax-deductible receipts?
Yes. For DGR-endorsed organisations, Zeffy can automatically issue tax-deductible receipts for eligible gifts of $2 or more, so your donors and supporters have what they need at tax time.
Who pays the fees on a MyCause donation?
With MyCause, the platform fee of usually 5% and the bank fees of 1.6% on Visa and Mastercard are paid by the beneficiary, so they come out of the money raised. Donors are also asked to add an optional tip. With Zeffy there is no fee to pass on or absorb.
Is Zeffy really free, or are there hidden charges?
Zeffy is 100% free for charities and not-for-profits. No platform fee, no transaction fee, no credit card fee. Ever.
Do I need separate tools for donations, events and members?
No. With Zeffy you get donation forms, ticketing, memberships, auctions, peer-to-peer and a donor CRM in one free platform. MyCause focuses on crowdfunding and personal fundraising.
Still undecided?
Keep comparing, and see why not-for-profits choose Zeffy
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100,000+ nonprofits trust Zeffy — and keep their fees at $0.
For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.
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As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.
Masey, Loose Ends.
Read the full story
“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”
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Amy R
Rebuilding Together Metro Chicago
Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!
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Debra B
Glory to Glory Women's Mentoring Ministry
Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!
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Carmen M
DIVINA World Foundation
Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!
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Nathan C
Jiwa International
Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.
Ryan S
Jesters Theatre: Youth Unlimited
We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.
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Jennifer H
GSCB Troop 144
We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.
Mark B
Theta Mu Lambda Charitable Foundation
Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!
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Stevie C
We Are HER
SUCCESS STORIES
Zero-fee fundraising in action: not-for-profit stories worth sharing.
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