GoFundMe Fees vs Zeffy: What Australian Not-for-Profits Actually Pay (2026)

How does Zeffy's pricing compare to GoFundMe's fees for not-for-profit fundraising?

GoFundMe charges Australian certified charity fundraisers 1.9% + $0.30 per donation, and personal fundraisers 2.2% + $0.30. Fees may vary by plan and contract. Zeffy charges no platform fees, no transaction fees, no credit card fees. On $50,000 raised at Australian published rates, that's roughly $1,150 on GoFundMe for certified charity fundraisers, or $1,300 for personal fundraisers, vs $0 on Zeffy. GoFundMe Pro is not included: it is open only to organisations headquartered in the United States.

Can not-for-profits get better donor support and tools with Zeffy than GoFundMe?

It depends on which GoFundMe product you're using. GoFundMe's main platform offers an AI chatbot with human handoff via chat and email. Phone support is not offered on GoFundMe. Zeffy gives every not-for-profit free email and phone support, plus office hours calls. No paid tier required, no callbacks, no wait. You also get a built-in CRM with full giving history, automated tax receipts, and contact segmentation. Because your fundraising and donor data already live in one place, there's nothing extra to set up, so you can spend less time managing tools and more time on your cause.

Why should not-for-profits choose Zeffy over GoFundMe for fundraising campaigns?

GoFundMe is built for crowdfunding, at 1.9% + $0.30 per donation for Australian certified charities and 2.2% + $0.30 for personal fundraisers. Zeffy gives every not-for-profit a complete fundraising platform, donations, events, peer-to-peer, donor management, and more, at no cost. 100% of every donation reaches your cause.

Can Zeffy handle more than just donation campaigns like GoFundMe?

Yes. Zeffy includes donation forms, event ticketing, peer-to-peer, auctions, memberships, an online store, and donor management, all in one free platform. GoFundMe handles crowdfunding only, at 1.9% + $0.30 per donation for Australian certified charities and 2.2% + $0.30 for personal fundraisers.

How does Zeffy's donor management compare to GoFundMe's capabilities?

GoFundMe's main crowdfunding platform provides basic campaign donor lists. Its not-for-profit product with a donor dashboard, GoFundMe Pro, is not available here. With Zeffy, donor management is built in for every not-for-profit at no cost. You get one clear view of every contact, donation, and interaction across all your campaigns and events. Automate tax receipts and year-end summaries, segment your supporters, and add unlimited team members. Everything's already connected because your fundraising and donor data live in the same platform, no extra tools to pay for or stitch together.

How does Zeffy make money if it's 100% free?

When you raise money through Zeffy, donors can choose to leave an optional contribution at checkout to help keep the platform free. They can adjust or remove it at any time. Here's what matters: your not-for-profit receives 100% of every donation either way. We cover the processing cost ourselves. Those donor contributions keep Zeffy independent and sustainable, so you get full access to every tool without paying a cent, and more of what you raise goes to your cause.

Can an Australian not-for-profit use GoFundMe Pro?

No. GoFundMe Pro, formerly Classy, is their dedicated not-for-profit product, and their pricing page states that "Organizations on GoFundMe Pro must be headquartered in the United States, but their programs can operate anywhere in the world." An Australian organisation is left with the crowdfunding product at 1.9% + $0.30 per donation for certified charities. Zeffy's full platform is available in Australia at no cost.

Is Zeffy a legitimate platform or is it a scam?

Zeffy is a legitimate 100% free fundraising platform trusted by thousands of not-for-profits. It's backed by real customer success stories, including organisations that have saved thousands in fees.

How much money can not-for-profits actually save by switching from GoFundMe to Zeffy?

Your savings depend on how much you raise and your average donation size. GoFundMe charges Australian certified charity fundraisers 1.9% + $0.30 per donation. Fees may vary by plan and contract. With Zeffy, there are no platform, transaction, or credit card fees. At Australian published rates, a not-for-profit raising $10,000 with an average gift of $75 would pay roughly $230 on GoFundMe as a certified charity fundraiser, or $260 as a personal fundraiser, and $0 on Zeffy. Scaled to $50,000 a year, that's $1,150 as a certified charity fundraiser, $1,300 as a personal fundraiser, and $0 on Zeffy. These are estimates based on published rates. Actual fees on GoFundMe may differ depending on your plan, contract, or payment mix.

Does GoFundMe also ask donors for tips?

Yes. Both GoFundMe and Zeffy give donors the option to leave a voluntary contribution at checkout. The difference is what happens to the donation itself. On GoFundMe, the transaction fee (1.9% + $0.30 for Australian certified charity fundraisers, or 2.2% + $0.30 for personal fundraisers) is always deducted from your not-for-profit's donation, whether or not the donor tips. On Zeffy, no fees are deducted. Your not-for-profit receives 100% of every gift, whether or not the donor chooses to contribute to the platform.