Completely free. Always. But how? →
Eventbrite Fees vs Zeffy: What Not-for-Profits Actually Pay
Sell event tickets with zero fees taking a cut from your fundraising. Keep 100% of every ticket sale to fund your mission.
Zeffy is trusted by 100,000+ not-for-profits
Sign up to Zeffy for free - 100% free forever.
Zeffy VS Eventbrite
Pricing
Zeffy:
$
0.
Eventbrite: 
Varies.
5.35% + $1.19 per paid ticket
Processing fees
Eventbrite:
Included.
Payment processing is included in Eventbrite's 5.35% + $1.19 service fee
Platform fees
Zeffy:
$
0.
Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.
Eventbrite:
5.35% + $1.19.
service fee per paid ticket (processing included)
Monthly fees
Zeffy:
$
0/month.
No subscriptions, no paywalls. Every org, big or small, gets full access for free.
Eventbrite:
Varies.
Pro plans available with monthly subscriptions; pricing varies by region (e.g., A$15/month or A$50/month in Australia)
Other fees
Zeffy:
$
0.
We've never charged a single cent to not-for-profits and we never will.
Eventbrite:
$0.
Free events: No fees
Value for money
Zeffy:
5/5.
Value for money rated 5.0/5 on Capterra from 461 reviews, with an overall 4.8/5 from 494. All-in-one fundraising, zero fees.
Features
Zeffy:
4.8/5.
Rated 4.8/5 for ease of use on Capterra from 494 reviews. No training needed, built for busy not-for-profit teams rather than tech pros.
Eventbrite:
4.6/5.
Event-focused platform with limited fundraising tools - no donation forms, memberships, or year-round donor management Rated 4.6/5 for ease of use on Capterra from 5,815 reviews.
Donations
Zeffy: 
Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.
Eventbrite:
Built for ticket sales rather than fundraising. No donation form, no donor records and no deductible-gift receipting
Ticketing
Zeffy:
Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.
Eventbrite:
Full event management with registration, seating, check-in, and attendee tracking for paid and free events
Peer-to-Peer Fundraising
Zeffy:
Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.
Eventbrite:
No peer-to-peer tools - attendees can't create fundraising pages or recruit others to support your cause
Auctions
Zeffy:
Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.
Eventbrite:
No auction features - requires third-party auction platform integration
Online Store
Zeffy:
Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.
Eventbrite:
No store functionality - designed for event tickets, not merchandise or product sales
Memberships
Zeffy:
Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.
Eventbrite:
No membership tools - designed for one-time events, not ongoing member relationships
Donor management/CRM
Zeffy:
Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.
Eventbrite:
Attendee tracking only - no donor profiles, giving history, or not-for-profit CRM
Emails & Newsletter
Zeffy:
Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.
Eventbrite:
Event promotion and attendee emails, built around events rather than donor relationships
Payment Processing
Zeffy:
Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.
Eventbrite:
Stripe and PayPal with automatic payouts to your bank account
Payment Methods
Zeffy:
All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.
Eventbrite:
Cards and digital wallets at checkout, with a 5.35% + $1.19 AUD service fee per paid ticket.
Credit Card Payments
Zeffy:
Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.
Eventbrite:
All major credit and debit cards accepted at checkout with standard processing fees
Apple Pay & Google Pay
Zeffy:
One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.
Eventbrite:
Apple Pay and Google Pay available at checkout for faster ticket purchases
Tap to Pay App
Zeffy:
Anyone on your team can take payments from their phone. No card reader, no fees, no friction.
Eventbrite:
Contactless Payments is listed in their own feature index, alongside ticket scanning at the door.
Support
Zeffy:
4.9/5.
Customer service rated 4.9/5 on Capterra from 461 reviews. Free email and phone support plus a full help centre, no bots and no paywalls.
Eventbrite:
4.3/5.
Support built for event organisers — help varies by plan: email is the primary channel with slower responses during peak seasons, and phone support is reserved for premium plans. Rated 4.3/5 for customer service on Capterra from 3,318 reviews.
Help Centre
Zeffy:
Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.
Eventbrite:
Complete resource library with guides and tutorials; some not-for-profit-focused content available at no charge.
Email Support
Zeffy:
Email us anytime. Most questions answered within hours — not days.
Eventbrite:
Email support with slower response times during peak event seasons - built for commercial events.
Onboarding
Zeffy:
Get set up in under 30 minutes. No training required — but we're here if you need us.
Eventbrite:
Self-service onboarding only — dedicated onboarding requires enterprise or premium contract.
Community
Zeffy:
Join thousands of not-for-profits sharing tips, templates, and best practices.
Eventbrite:
No community forum or user groups available; peer support is limited to webinars and help centre resources.
Zeffy is 100% free, always.
Keep 100% of every ticket sale and donation
💰
Keep every dollar from your fundraising events
Eventbrite charges 5.35% + $1.19 per paid ticket, with payment processing included. That's money taken directly from your mission. Zeffy's event ticketing is 100% free.
🧩
Run events without juggling multiple platforms
Eventbrite handles tickets, but you'll need separate tools for donations, donor follow-up, and thank-you emails. Zeffy combines it all in one place.
🤝
Get help when you need it, not when it's convenient
Eventbrite's deeper support tiers sit with its paid plans and its sales team. Zeffy gives every not-for-profit free support from fundraising experts who understand your world.
What donor management features does Zeffy offer that Eventbrite doesn't?
Zeffy includes built-in donor management with contact profiles, giving history, and automated tax receipts. Eventbrite only tracks ticket buyers, not donors, and lacks relationship management tools for ongoing supporter engagement.
Can I run multiple fundraising campaigns alongside my events?
Yes, Zeffy lets you run donation campaigns, auctions, and peer-to-peer fundraising alongside your events. Eventbrite focuses solely on ticketing with basic donation add-ons but no comprehensive fundraising tools.
How much does Zeffy cost compared to Eventbrite for not-for-profit events?
Zeffy is completely free for not-for-profits. Eventbrite charges 5.35% + $1.19 per paid ticket, with payment processing included. For a $50 ticket, you'd pay $3.87 in fees to Eventbrite but $0 to Zeffy.
Can I collect donations and sell tickets in the same platform?
Yes, Zeffy combines event ticketing with donation collection and donor management in one platform. Eventbrite focuses mainly on ticketing with limited donation features and no donor relationship tools.
Do attendees pay fees when buying tickets through Zeffy?
No, ticket buyers pay zero fees with Zeffy. Donors have the option to leave a voluntary contribution. With Eventbrite, attendees pay the 5.35% + $1.19 service fee by default, unless you choose to absorb it.
Does Eventbrite offer a not-for-profit discount?
Eventbrite's published Australian pricing shows no not-for-profit discount: 5.35% + $1.19 per paid ticket, payment processing included, with free events at no cost. Ask them directly before assuming a charity rate exists. Zeffy is 100% free for all not-for-profits with zero fees.
Can I use Zeffy for free events?
Yes, Zeffy is completely free for all events, whether paid or free. You pay nothing for the platform, ticketing, or payment processing. Eventbrite is also free for free events, but it charges 5.35% + $1.19 on every paid ticket.
Is Zeffy really free or are there hidden costs?
Zeffy is truly 100% free with no hidden costs, monthly fees, or setup charges. Donors can optionally leave a voluntary tip to support the platform, but not-for-profits never pay anything.
How hard is it to switch from Eventbrite to Zeffy?
Switching to Zeffy is simple and fast. Zeffy offers free unlimited support with 2-6 hour response times and weekly webinars to help you get started, where Eventbrite reserves its deeper support tiers for paid plans and larger events.
Still undecided?
Keep comparing, and see why not-for-profits choose Zeffy
100,000+ nonprofits trust Zeffy — and keep their fees at $0.
For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.
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As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.
Masey, Loose Ends.
Read the full story
“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”
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Amy R
Rebuilding Together Metro Chicago
Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!
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Debra B
Glory to Glory Women's Mentoring Ministry
Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!
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Carmen M
DIVINA World Foundation
Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!
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Nathan C
Jiwa International
Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.
Ryan S
Jesters Theatre: Youth Unlimited
We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.
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Jennifer H
GSCB Troop 144
We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.
Mark B
Theta Mu Lambda Charitable Foundation
Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!
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Stevie C
We Are HER
SUCCESS STORIES
Zero-fee fundraising in action: not-for-profit stories worth sharing.
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