JustGiving vs Zeffy: Compare Fees, Features, and Support for Australian Not-for-Profits
JustGiving charges Australian charities no platform fee, and donors can add an optional contribution toward its running costs. Here's how it compares to Zeffy, the 100% free, zero-fee fundraising platform trusted by 100,000+ not-for-profits.
Zeffy is trusted by 100,000+ not-for-profits
Zeffy VS JustGiving
Zeffy is 100% free, always.
Keep more of every dollar your supporters give
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Keep 100% of every donation
Both JustGiving and Zeffy are free of platform fees for Australian charities. The difference: Zeffy also covers payment processing, so your not-for-profit keeps 100% of every dollar. No platform fees, no processing fees, no hidden costs — ever.
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Free support for every organisation
Zeffy gives every not-for-profit free email support and a complete help centre, with no paid tier and no upsell. You get clear answers when you need them, at no cost.
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One platform for every fundraiser you'll run
JustGiving connects to separate tools for CRM (Raiser's Edge) and events (GivePanel). Zeffy gives you donations, events, auctions, memberships, an online store, and donor management in one place — all free, no integrations needed.
Frequently asked questions
Does Zeffy really charge zero fees for not-for-profits?
Yes. Zeffy is 100% free for not-for-profits. There are no platform fees, monthly charges, or hidden costs. Donors have the option to leave a voluntary contribution to keep Zeffy running, so your organisation keeps every dollar raised.
Can I run peer-to-peer campaigns and sell event tickets on the same platform?
Absolutely. Zeffy handles peer-to-peer fundraising, event ticketing, online stores, auctions, memberships, and donation forms all in one place. You won't need to juggle multiple platforms or pay for separate tools to run different campaigns.
Will I get free support when I need it?
Yes. Zeffy offers free email support and a complete help centre to every organisation, with no paid tier. You get clear answers without a chatbot runaround or a premium plan.
Can I accept bank transfers and card payments with Zeffy?
Yes. Zeffy accepts bank transfers, credit and debit cards, Apple Pay, and Google Pay online — all with zero fees. Zeffy covers the processing cost, so your organisation keeps 100% of every donation.
Does JustGiving take a fee from donations?
For Australian charities, JustGiving charges no platform fee, and donors are offered an optional voluntary contribution toward the platform's running costs. Its Australian payment processing rate was not publicly confirmed at the time of writing (justgiving.com/au, July 2026). Zeffy also charges zero platform fees — and covers payment processing too, so not-for-profits keep 100% of every donation.
How does Zeffy stay free if there are no platform fees?
When you raise money through Zeffy, donors can choose to leave an optional contribution at checkout to help keep the platform free. They can adjust or remove it at any time. Your not-for-profit receives 100% of every donation either way. We cover the processing cost ourselves.
Can I access my donor data directly with Zeffy vs JustGiving?
With Zeffy, you get a built-in CRM at no cost — full giving history, automated receipts, and contact segmentation, with no separate tools needed. JustGiving provides campaign reporting and integrates with CRM partners like Raiser's Edge NXT. Zeffy gives you everything in one place without additional integrations or fees.
Is Zeffy available in Australia?
Yes. Zeffy is available in Australia, as well as the United States, Canada, and the United Kingdom, so Australian not-for-profits can use the platform with zero fees just like organisations elsewhere.
What's the catch with Zeffy being free?
There's no catch. Zeffy covers all platform and transaction fees. The service is sustained by optional donor contributions, which are never required. Over 100,000 not-for-profits have raised $2B+ through Zeffy without paying a dollar in fees.
Keep comparing, and see why not-for-profits choose Zeffy
Related content
Zeffy was built for not-for-profits like yours
focus on what matters
Built for small teams with big missions.
Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first, so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.
ZERO-FEE
Keep 100% of every dollar.
No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every cent goes straight to your cause, while competitors take 2-3% off every donation.
ALL-IN-ONE PLatform
Ditch the tech mess.
Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.
plug-and-play
Get going, fast.
Built for teams like yours, whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.
mobile-first
Fundraise from every device, anywhere.
From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.
No turnover
Never lose a donor to volunteer transition.
Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.
100,000+ nonprofits trust Zeffy — and keep their fees at $0.
For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.
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As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.
Masey, Loose Ends.
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SUCCESS STORIES
Zero-fee fundraising in action. Not-for-profit stories worth sharing.
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