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Nonprofit life

How AI will Shape Nonprofit Fundraising in 2025

December 31, 2024

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Artificial intelligence (AI) is no longer a futuristic concept—it's a game-changer for nonprofits. For organizations that constantly juggle tight budgets and limited resources, AI offers powerful tools to improve efficiency and deepen donor relationships.

Your nonprofit can automate donor follow-ups, identify untapped giving potential, or even predict when and how donors are most likely to give. AI helps nonprofits focus less on manual tasks and more on advancing their mission.

In this blog, we’ll explore how AI is transforming fundraising strategies, from creating personalized donor journeys to optimizing campaigns in real-time.

Table of contents

What is AI and why does it matter for nonprofits?

5 key ways AI is revolutionizing fundraising 

4 practical applications of artificial intelligence in fundraising

5 best practices for implementing AI in your fundraising efforts 

Challenges and risks of AI in nonprofit fundraising 

What’s next for AI in nonprofit fundraising

Final thoughts on AI in fundraising 

FAQs on AI in fundraising

What is AI and why does it matter for nonprofits?

Artificial intelligence refers to computer systems that are capable of performing tasks that typically require human intelligence, such as data analysis, language processing, and decision-making. 

For nonprofits, AI isn’t about replacing human effort—it’s about enhancing it. By automating repetitive tasks and providing data-driven insights, AI empowers organizations to:

  • Work more efficiently: Save time on administrative tasks like data entry or email segmentation.
  • Connect more deeply with donors: Use personalized messaging and targeted campaigns based on donor interests.
  • Make informed decisions: Leverage real-time analytics to refine strategies and improve outcomes.

For example, AI can identify patterns in donor behavior, predict which supporters are likely to give, and craft tailored appeals. This allows nonprofits to focus on their mission while AI handles the heavy lifting behind the scenes.

5 key ways AI is revolutionizing fundraising 

By combining machine learning with human insight, AI tools are helping nonprofits work smarter and deepen connections with their communities. Here’s how AI is changing the nonprofit space:

  1. AI algorithms analyze data to predict the best times and methods for donor outreach, transforming how organizations plan campaigns.
  2. Machine learning can spot hidden giving patterns, helping nonprofit leaders understand donor behavior.
  3. Generative AI creates personalized donor messages in minutes, making communication more effective and meaningful.
  4. AI automation reduces the burden of repetitive tasks, freeing up staff time to focus on building deeper, more meaningful relationships with donors.
  5. AI fundraising tools provide instant campaign insights, enabling nonprofits to make data-driven decisions faster.

4 practical applications of artificial intelligence in fundraising

1. Personalized donation requests

AI enhances donation appeals by tailoring them to donor history and preferences. Through data analysis, AI tools can determine:

  • Ideal ask amounts: Suggest donation sizes based on previous contributions or similar donor behavior.
  • Perfect timing: Optimize the time to send appeals for maximum response rates.
  • Tailored messaging: Craft appeals that resonate with donors’ interests, such as program-specific impact stories.

Fundraising platforms can analyze donor engagement, offering insights to craft compelling and timely donation requests that resonate with individual supporters.

2. Donor segmentation and targeted appeals 

AI-driven segmentation ensures that nonprofits can deliver highly targeted appeals. Unlike traditional methods, AI continually updates donor profiles based on:

  • Donation frequency and amounts: Grouping donors by regularity and generosity.
  • Engagement preferences: Understanding whether donors respond better to social media, emails, or direct mail.
  • Mission alignment: Matching donors’ interests (e.g., education, healthcare, animal welfare) with relevant campaigns.

For example, platforms like Zeffy enable dynamic donor segmentation, allowing nonprofits to send customized content that resonates deeply with each audience segment. This not only boosts engagement but also builds lasting relationships for your nonprofit.

3. Optimized donor communication

AI helps nonprofits deliver more effective donor communications by:

  • Analyzing past donor interactions to suggest optimal sending times
  • Learning which channels (email, SMS, social) work best for different donor segments
  • Monitoring engagement patterns to prevent donor fatigue

This data-driven approach helps maintain meaningful donor relationships while maximizing response rates.

4. Grant writing and proposal assistance

AI simplifies grant writing by analyzing successful proposals and generating structured drafts tailored to specific funders. Some of the leading grant management tools can:

  • Analyze requests for proposals: Break down complex requirements into actionable insights.
  • Provide keyword recommendations: Suggest terms that align with funder priorities.
  • Enhance narrative clarity: Offer edits for impact-focused storytelling.

While AI can assist with research and drafting, nonprofits should ensure that their unique voice and mission shine through in every proposal.

5 best practices for implementing AI in your fundraising efforts 

1. Start small and scale gradually 

When introducing AI, focus on one specific challenge that directly impacts your organization’s goals. 

For example, if email response rates for your fundraising campaigns are low, tools like Mailchimp or Campaign Monitor can analyze data using AI to suggest optimized subject lines, sending times, and message content.

If donor retention is a concern, fundraising platforms can provide predictive insights to identify donors at risk of disengaging and recommend personalized re-engagement strategies.

Start by testing these tools with a small, manageable donor segment (e.g., 100 supporters). Monitor the results over a set period to assess the tool's impact and ensure your team becomes comfortable with its features before rolling it out on a larger scale.

2. Invest in smart training 

Develop a structured three-step training plan to ensure your team can effectively use AI tools:

  1. Start with the basics: Familiarize staff with foundational tasks, such as generating donor reports and setting up simple email tests.
  2. Hands-on practice: Move to intermediate tasks, like using AI to identify optimal donation amounts or testing personalized outreach strategies.
  3. Advanced applications: Finally, train staff on leveraging AI insights for complex tasks, such as segmenting donors based on giving patterns or analyzing engagement trends.

To reinforce learning, schedule weekly practice sessions focused on real-world scenarios, such as testing email subject lines or building donor segments.

Conduct monthly team reviews to discuss performance outcomes—such as which AI-driven strategies led to increased donations or improved engagement—and share best practices for continuous improvement.

3. Prioritize data privacy and ethics 

Pick AI tools with high-level data encryption, secure payment gateways, and strict GDPR/CCPA privacy standards. Establish simple rules for your team about what donor details AI can analyze, like giving history and email preferences, while protecting sensitive personal information.

Tell donors how AI helps personalize their experience while keeping their data safe under privacy laws. Review your AI system quarterly to ensure compliance with privacy policies and legal standards. 

4. Choose platforms with AI capabilities

Choose AI tools with a strong understanding of nonprofit needs, such as donor retention, campaign optimization, or personalized communication.

Key considerations when selecting a platform:

  • Security and privacy: Ensure the platform complies with privacy standards like GDPR/CCPA, offers secure payment gateways, and provides regular updates to protect donor data.
  • Ease of integration: Select tools that integrate seamlessly with existing systems, such as CRMs and email platforms, to streamline workflows without adding complexity.
  • Support and training: Platforms should provide onboarding support, ongoing training for your team, and responsive customer service.

Schedule monthly reviews to ensure tools are meeting expectations, donor data remains secure, and systems work cohesively without unnecessary manual effort.

5. Evaluate and update AI tools regularly

Regularly assess the effectiveness of AI tools by tracking donor retention, email responses, gift sizes, staff hours saved, donation increases, and donor feedback. Perform these evaluations monthly or quarterly to see which personalized messages work best and which donation predictions are accurate.

If some AI tools aren't delivering results after three months, adjust settings or explore better options.

Challenges and risks of AI in nonprofit fundraising 

While AI offers transformative potential for nonprofits, there are some challenges to address:

  • Cost-effectiveness: AI-enabled fundraising tools can be expensive. Start with basic features offered within your existing platforms before investing in specialized solutions.
  • Data quality: AI tools rely heavily on accurate data. Conduct regular data hygiene checks to ensure predictions are reliable.
  • Risk of over-automation: Over-reliance on AI can make outreach feel impersonal. Use AI to complement, not replace, human interactions with donors.
  • Bias in algorithms: Regularly review AI-driven recommendations to ensure inclusivity and fairness in targeting strategies.

AI should be viewed as a support system, enabling nonprofits to work smarter while maintaining a personal, mission-driven touch in their donor relationships.

The future of AI in nonprofit fundraising

AI is poised to revolutionize nonprofit fundraising, driving deeper engagement and smarter strategies. Here’s what nonprofits should expect:

  • Personalized donor experiences: AI will enable nonprofits to create hyper-customized donor journeys, from individualized donation appeals to tailored updates on gift impact.
  • Smart event planning: AI tools can analyze past event data and donor participation patterns to help optimize timing, ticket pricing, and outreach strategies for fundraising events.
  • Real-time campaign monitoring: Nonprofits will gain access to AI dashboards that provide real-time metrics, helping teams adjust their strategies during live campaigns.
  • AI-powered donor support: Intelligent chatbots can provide immediate assistance to donors, handling common queries about donation processes, tax receipts, and event information, allowing your team to focus on more complex donor interactions.

Nonprofits that embrace these trends can position themselves at the forefront of innovative fundraising, enhancing both donor satisfaction and mission impact.

Final thoughts on AI in fundraising 

AI is reshaping how nonprofits connect with supporters, offering tools to streamline operations, personalize donor engagement, and boost campaign results. To make the most of AI, nonprofits should start small, prioritize data-driven strategies, and integrate tools that complement their mission.

While implementing AI tools, maintain a cost-effective fundraising operation with Zeffy’s 100% free fundraising platform to help nonprofits amplify their impact while keeping every dollar focused on their cause.

FAQs on AI in fundraising 

Nonprofit organizations use AI algorithms to improve community connections, not replace them. AI spots patterns in how donors give to find the best times to connect, while also helping create personal messages for each donor.

Smart AI tools help nonprofit leaders identify giving trends, predict what donors might do, and handle basic tasks, freeing up teams to build real connections with possible donors.

No, AI in fundraising makes human connections stronger, not weaker. While AI is great at handling data and routine tasks, successful nonprofits know that real relationships are the driving force behind community support. AI tools help nonprofit leaders work smarter and faster, but the heart of fundraising stays personal and focused on building connections.

Nonprofit organizations can use ChatGPT to streamline community fundraising efforts. This AI tool helps write first drafts of donor messages, think up ways to connect, and create campaign materials. However, fundraising works best when your team reviews and adds their touch to AI-written content, keeping your organization's real voice and community feel.

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