JustGiving vs GoFundMe: Best Fundraising Platform for UK Charities (2026)

Choosing between JustGiving and GoFundMe for your UK charity? JustGiving charges no platform fee but takes 1.9% + 30p per donation plus a 5% fee on Gift Aid. GoFundMe charges 1.9% + 20p for charities and leaves Gift Aid alone. Here's how the two compare — and how Zeffy, the 100% free fundraising platform, keeps you 100% of every donation and 100% of Gift Aid.

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JustGiving VS GoFundMe

JustGiving VS GoFundMe: What nonprofits should know before choosing.

JustGiving
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GoFundMe
<div class="comparetable"><div class="div-block-440"><div id="emailfeatures" class="tablerow is-header"><div class="column1 is-header"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8c44be5e84b3fa1ec188e_email.svg" alt=""/><div class="comparecategorytitle">Crowdfunding Platforms Features</div></div><div class="column2 is-header"><div class="rich-text_table is-header"></div></div><div class="column3 is-header"><div class="rich-text_table is-header"></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Campaign Builder</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Social Sharing &amp; Link Generator</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Fundraising Goal Tracker</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Donor-Facing Public Campaign Listing (visibility)</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Peer-to-peer fundraising</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Upload Videos &amp; Photos</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Donor Comments &amp; Encouragement Wall</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Custom Donor Communications</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Branded, Embeddable Fundraising Forms</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text"></p></div></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Donation Dedication Options</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text"></p></div></div></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="pricing" class="tablerow is-header"><div class="column1 is-header"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8c44be5e84b3fa1ec188e_pricing.svg" alt=""/><div class="comparecategorytitle">Pricing</div></div><div class="column2 is-header"><div class="rich-text_table is-header"><p class="rich-text_table is-header big-text">&pound;0 + processing</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="rich-text_table is-header">0% platform fee + 1.9% + 30p processing. Donors prompted for a voluntary tip at checkout (donor-paid, removable).</p></div></div></div><div class="column3 is-header"><div class="rich-text_table is-header"><p class="rich-text_table is-header big-text">1.9% + 20p</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="rich-text_table is-header">Charity rate per donation; 2.9% + 25p for personal fundraising. Donors prompted for a voluntary tip.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Platform fees</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">&pound;0</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">0% platform fee. JustGiving dropped its old 5% donation fee in December 2024.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">&pound;0</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">0% platform fee on GoFundMe campaigns (charity or personal).</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Processing fees</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">1.9% + 30p</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">1.9% + 30p per donation. 5% applies on contactless and text donations.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">1.9&ndash;2.9% + 20&ndash;25p</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Charity: 1.9% + 20p per donation.<br/>Personal fundraising: 2.9% + 25p per donation.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Gift Aid fee</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">5%</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">JustGiving takes a 5% fee on the Gift Aid it claims on your behalf, so you receive 95% of the Gift Aid value.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">0%</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">GoFundMe takes no cut of Gift Aid &mdash; your charity keeps 100% of the Gift Aid claimed.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Monthly fees</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">From &pound;15/mo</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Free to start. Optional paid "Grow" subscription runs &pound;15&ndash;39/mo + VAT. Donors are also prompted for a voluntary tip at checkout (donor-paid, removable).</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">&pound;0</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">No monthly subscription fees. Donors are prompted for a voluntary tip at checkout (donor-paid, removable).</p></div></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Value for money</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">N/A</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">JustGiving is rated 3.0 out of 5 on Capterra.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">4.3/5</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">GoFundMe is rated 4.3 out of 5 on Capterra.</p></div></div></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="features" class="tablerow is-header"><div class="column1 is-header"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8d5b26894c6e329782874_Features.svg" alt=""/><div class="comparecategorytitle">Beyond Crowdfunding</div></div><div class="column2 is-header"><div class="rich-text_table is-header"></div></div><div class="column3 is-header"><div class="rich-text_table is-header"></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Donor Management/CRM</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Basic supporter list and downloadable reports; no full CRM, donor profiles, or segmentation.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Campaign-level donor list with contact details; no full CRM, donor profiles, or cross-campaign giving history.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Event Ticketing</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">No event ticketing or registration; crowdfunding pages and campaigns only.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">No event ticketing or registration on the crowdfunding platform.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Recurring Donations</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Regular giving supported &mdash; donors can set up monthly donations to your charity.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Monthly recurring donations supported on campaigns; donors manage the subscription via their GoFundMe account.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Memberships</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">No membership management or tiered supporter plans.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">No membership management or tiered plans.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Auctions &amp; Raffles</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">No auction or raffle functionality.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">No auction or raffle functionality.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Email &amp; Marketing Tools</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Campaign and thank-you emails only; no donor newsletter or marketing automation.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Campaign update emails to donors only; no donor newsletter, segmentation, or marketing automation.</p></div></div></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="paymentmethods" class="tablerow is-header"><div class="column1 is-header"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8df20d98a80f025f7cb0f_BigIcons.svg" alt=""/><div class="comparecategorytitle">Payment methods</div></div><div class="column2 is-header"><div class="rich-text_table is-header"></div></div><div class="column3 is-header"><div class="rich-text_table is-header"></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Credit &amp; Debit Card Payments</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Visa, Mastercard and American Express at 1.9% + 30p per donation.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Visa, Mastercard and American Express. 1.9% + 20p (charity) or 2.9% + 25p (personal).</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Apple Pay &amp; Google Pay</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Apple Pay and Google Pay supported at standard card rates.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Apple Pay and Google Pay supported on GoFundMe campaigns at standard card rates.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Direct Debit / Bank Transfer</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Direct Debit not supported for one-off donations.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Direct Debit and bank transfer not available for donations.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Contactless / In-Person</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Contactless and text donations supported, but charged at 5%.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">No native contactless or in-person payment tools; online crowdfunding only.</p></div></div></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="support" class="tablerow is-header"><div class="column1 is-header"><img loading="lazy" src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8df20d98a80f025f7cb0f_BigIcons.svg" alt=""/><div class="comparecategorytitle">Customer Support</div></div><div class="column2 is-header"><div class="rich-text_table is-header"></div></div><div class="column3 is-header"><div class="rich-text_table is-header"></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Unlimited Support</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Email and help-centre support; no dedicated charity success team.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">GoFundMe Customer Care via chat and email; no dedicated charity success team on the crowdfunding platform.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Phone Support / Office Hours</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">No phone support advertised for charities.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">No phone support for general campaign creators or donors; email and chat only.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Webinars &amp; Training</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Blog articles and fundraising guides; no structured training programme.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg" alt=""/><p class="table_text">Occasional blog posts and fundraising tips; no structured webinar series or training programme.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Help Centre</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Help centre covers page setup, withdrawals, Gift Aid and FAQs.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Comprehensive help centre with articles, FAQs and step-by-step guides for managing campaigns.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Email Support</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Email support for fundraisers and donors.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg" alt=""/><p class="table_text">Email support via the Contact Us form on GoFundMe's help centre. Response times vary.</p></div></div></div></div></div></div>

Zeffy is 100% free, always.

Why Zeffy over GoFundMe?

Why Zeffy over JustGiving and GoFundMe?

Why UK charities choose Zeffy over JustGiving and GoFundMe

💯

Keep 100% of every donation — and 100% of Gift Aid

JustGiving charges 0% platform fee but takes 1.9% + 30p in processing on every donation, plus a 5% fee on the Gift Aid it claims for you. GoFundMe charges 1.9% + 20p (charity) and leaves Gift Aid alone. Zeffy charges no platform fee, no transaction fee, no card fee. Ever. Your charity keeps 100% of donations and 100% of Gift Aid.

🔧

Run your whole charity, not just a campaign

JustGiving and GoFundMe are built for crowdfunding — campaign pages, social sharing, goal tracking. Zeffy gives you donation forms, event ticketing, memberships, peer-to-peer, raffles and a built-in donor CRM — all in one platform, all free.

🤝

Get real help, with no paid tier

JustGiving offers help-centre and email support, and GoFundMe handles general queries via chat and email. Zeffy gives every UK charity free email and phone support and office-hours calls — no £15+/month subscription required.

Questions nonprofits ask when choosing between Zeffy and GoFundMe

Frequently asked questions

How does Zeffy's pricing compare to JustGiving and GoFundMe for UK charities?

JustGiving charges no platform fee but takes 1.9% + 30p per donation in processing (5% on contactless and text donations), plus a 5% fee on the Gift Aid it claims. GoFundMe charges no platform fee and 1.9% + 20p per donation for charities (2.9% + 25p for personal fundraising), and takes no cut of Gift Aid. Both prompt donors for a voluntary tip. Zeffy charges no platform fee, no transaction fee and no card fee — your charity keeps 100% of every donation and 100% of Gift Aid.

Does JustGiving or GoFundMe really take a cut of Gift Aid?

JustGiving takes a 5% fee on the Gift Aid it claims on your behalf, so you receive 95% of the Gift Aid value. GoFundMe takes no cut of Gift Aid — your charity keeps 100%. Zeffy also takes nothing from Gift Aid: 100% reaches your charity.

Is JustGiving or GoFundMe better for a UK charity?

Both are well-known and reliable for crowdfunding. GoFundMe has the edge on cost for charities — a slightly lower processing fee and no Gift Aid cut — while JustGiving has a longer track record with UK charities but adds a 5% Gift Aid fee and an optional paid subscription. If keeping the maximum amount matters most, Zeffy is the only one of the three that is genuinely free: 0% platform, 0% transaction, 0% card.

Can I move my data from JustGiving or GoFundMe to Zeffy?

Yes. You can export your donor and donation data from JustGiving or GoFundMe and import it into Zeffy's donor management system. Our team can help you get set up and answer questions along the way.

Is Zeffy actually free, or is there a catch?

Zeffy is genuinely free for UK charities: no platform fee, no transaction fee, no card fee, ever. Donors are asked at checkout whether they'd like to add a voluntary contribution to Zeffy, and they can set it to £0. Your charity always keeps 100% of donations and 100% of Gift Aid.

What can I do on Zeffy that I can't do on JustGiving or GoFundMe?

JustGiving and GoFundMe are built for crowdfunding campaigns. Zeffy adds donation forms, event ticketing, memberships, peer-to-peer fundraising, raffles, auctions and a built-in donor CRM — all in one free platform — so you can run your charity's fundraising year-round, not just one campaign at a time.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

What makes Zeffy different

Zeffy was built for nonprofits like yours

focus on what matters

Built for small teams with big missions.

Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first — so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.

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ZERO-FEE

Keep 100% of every dollar.

No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every penny goes straight to your mission, while competitors take 2-3% off every donation.

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How is Zeffy free?

ALL-IN-ONE PLatform

Ditch the tech mess.

Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.

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Sign up for free

plug-and-play

Get going, fast.

Built for teams like yours — whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.

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Sign up for free

mobile-first

Fundraise from every device, anywhere.

From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.

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No turnover

Never lose a donor to volunteer transition.

Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.

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Sign up to Zeffy for free
100% free forever.

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story
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