Zeffy vs GoFundMe: Compare Pricing, Features and Support (2026)

GoFundMe charges UK charities no platform fee and takes 0% on Gift Aid — but deducts 1.9% + 20p from every donation and only does crowdfunding. Here's how it compares to Zeffy, the 100% free all-in-one platform.

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Zeffy VS GoFundMe

Zeffy VS GoFundMe: What nonprofits should know before choosing.

Zeffy
GoFundMe
GoFundMe
Pricing
Zeffy:

£

0.

Completely free. Always. But how? →

GoFundMe:

From 1.9% + 20p.

Rate depends on whether you're a registered UK charity or a personal fundraiser.

Processing fees
Zeffy:

£

0.

£0 in processing fees. Zeffy covers all credit card and transaction costs. Even when donors skip the optional contribution, your charity still receives 100% of the donation. How? →

GoFundMe:

From 1.9% + 20p.

GoFundMe (UK charities registered with the Charity Commission): 1.9% + 20p per donation.
GoFundMe (personal fundraisers): 2.9% + 25p.
Source: gofundme.com/en-gb/c/pricing.

Platform fees
Zeffy:

£

0.

Zeffy never takes a cut. You keep 100% of every donation, every time.

GoFundMe:

£0.

No platform fee. GoFundMe charges UK charities no platform fee.

Monthly fees
Zeffy:

£

0/month.

No subscriptions, no paywalls. Every charity, big or small, gets full access for free.

GoFundMe:

£0.

No monthly fee.

Other fees
Zeffy:

£

0.

We've never charged a single penny to charities and we never will.

GoFundMe:

Depends.

Optional donor tip at checkout. The 1.9% + 20p transaction fee always applies to UK charity donations. Source: gofundme.com/en-gb/c/pricing.

Pricing transparency
Zeffy:

10/10.

One pricing model: £0. No platform, transaction, or card fees. No platform fee, no transaction fee, no card fee. Ever.

GoFundMe:

Tiered.

GoFundMe UK pricing is public at gofundme.com/en-gb/c/pricing. UK charities pay 1.9% + 20p per donation; personal fundraisers pay 2.9% + 25p.

Value for money
Zeffy:

5/5.

450+ reviews on Capterra. All-in-one fundraising, zero fees, unbeatable value.

Features
Zeffy:

5/5.

No training needed. Built for busy charity teams, not tech pros. Launch a campaign in under 30 minutes.

GoFundMe:

4.3/5.

Simple campaign setup designed for personal crowdfunding. Less suited to ongoing charity operations.
Source: GoFundMe Ease of Use on Capterra (68 reviews) →

Donations
Zeffy:
Yes

Donations without the cut. Custom forms, automatic Gift Aid via Swiftaid, donor tracking — all fee-free.

GoFundMe:
Yes

Campaign-based crowdfunding for one-time causes. Charges UK charities 1.9% + 20p per donation. No branded charity donation forms.

Ticketing
Zeffy:
Yes

Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.

GoFundMe:
Yes

No event ticketing, registration, or check-in tools.

Peer-to-Peer Fundraising
Zeffy:
Yes

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

GoFundMe:
Yes

Basic team fundraising for personal causes. Limited customisation for charity peer-to-peer campaigns.

Auctions
Zeffy:
Yes

Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.

GoFundMe:
Yes

No auction tools.

Raffles
Zeffy:
Yes

Host online raffles for UK charities. Track sales, set ticket limits, stay compliant — all without paying a penny.

GoFundMe:
No

No raffle tools on either GoFundMe or GoFundMe Pro.

Online Store
Zeffy:
Yes

Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.

GoFundMe:
No

No online store on either GoFundMe or GoFundMe Pro.

Memberships
Zeffy:
Yes

Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.

GoFundMe:
No

Recurring giving available, but no dedicated membership management with tiers or member portals.

Donor management/CRM
Zeffy:
Yes

Track every donation, send thank-yous, and build donor loyalty — all from one place, with zero fees.

GoFundMe:
Yes

Basic campaign donor lists. GoFundMe Pro/Classy CRM is a separate paid product for US-headquartered nonprofits, not available to standalone UK charities.

Emails & Newsletter
Zeffy:
Yes

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

GoFundMe:
Yes

Campaign update emails to supporters. No dedicated email marketing or newsletter tools.

Payment Processing
Zeffy:
Yes

Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.

GoFundMe:
Yes

Cards, Apple Pay, Google Pay, PayPal. 1.9% + 20p per donation for UK charities (2.9% + 25p personal).

Payment Methods
Zeffy:
Yes

All major payment methods — cards, bank transfer, Apple Pay, Google Pay, Tap to Pay. Zero fees, ever.

GoFundMe:
Yes

Credit cards, Apple Pay, Google Pay, and PayPal. No bank transfers or in-person payments.

Credit Card Payments
Zeffy:
Yes

Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.

GoFundMe:
Yes

All major credit and debit cards accepted. UK charity rate: 1.9% + 20p per donation. Personal fundraisers: 2.9% + 25p.

Apple Pay & Google Pay
Zeffy:
Yes

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

GoFundMe:
Yes

Apple Pay and Google Pay supported. Standard transaction fees apply.

Bank Transfers
Zeffy:
Yes

Accept bank transfers with zero fees. Full donation amounts go straight to your mission.

GoFundMe:
Yes

Bank transfers and Direct Debit are not available on GoFundMe in the UK. Donors give via cards, Apple Pay, Google Pay, or PayPal.

Tap to Pay App
Zeffy:
Yes

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

GoFundMe:
Yes

No in-person payment tools. GoFundMe is online-only — no card readers or phone-based tap-to-pay.

Support
Zeffy:

5/5.

Real humans, real fast. Free email, phone support, and office hours calls for every UK charity.

GoFundMe:

4.2/5.

AI chatbot with human handoff via chat, plus email support via web form.
Source: GoFundMe Customer Service on Capterra (68 reviews) →

Help Center
Zeffy:
Yes

Searchable help docs, video tutorials, and step-by-step guides built for UK charities — all free, all the time.

GoFundMe:
Yes

Help centre at support.gofundme.com with general crowdfunding guidance.

Email Support
Zeffy:
Yes

Email us anytime. Most questions answered within hours — not days.

GoFundMe:
Yes

Email support available via web contact form.

Phone Support
Zeffy:
Yes

Available to every UK charity, no paid tier.

GoFundMe:
No

No phone support for UK fundraisers.

Onboarding
Zeffy:
Yes

Get set up in under 30 minutes. No training required — but we're here if you need us.

GoFundMe:
Yes

Self-service onboarding with help articles. No assisted onboarding for UK charities.

Community
Zeffy:
Yes

Join thousands of charities sharing tips, templates, and best practices.

GoFundMe:
Yes

GoFundMe runs a global community of fundraisers and shares crowdfunding tips and stories.

Zeffy is 100% free, always.

Why Zeffy over GoFundMe?

Keep every pound your donors give you

💯

Keep every pound donors give you

GoFundMe charges UK charities no platform fee, but it still deducts 1.9% + 20p from every donation before it reaches you. With Zeffy there's no platform fee, no transaction fee and no card fee — even when a donor skips the optional contribution, your charity keeps 100%.

🔧

One platform for everything you need

GoFundMe is crowdfunding only — no events, ticketing, raffles, memberships or real CRM. Zeffy gives UK charities donations, events, peer-to-peer, raffles, memberships, an online store and donor management in one place, all free.

🤝

Get real help when you need it

GoFundMe offers an AI chatbot with human handoff and email support, with no phone support for UK fundraisers. Zeffy gives every UK charity free phone support and office hours calls on top of email, with 2–6 hour responses — no paid tier.

Questions nonprofits ask when choosing between Zeffy and GoFundMe

How much does GoFundMe charge UK charities?

GoFundMe charges UK charities registered with the Charity Commission 1.9% + 20p per donation, plus an optional donor tip at checkout. Personal fundraisers pay 2.9% + 25p. There's no monthly fee and no platform fee. On a £1,000 donation, that's roughly £19 deducted before it reaches you. With Zeffy, there's no platform fee, no transaction fee and no card fee — your charity keeps the full £1,000. Source: gofundme.com/en-gb/c/pricing

Does GoFundMe take a cut of Gift Aid?

No — and this is a genuine GoFundMe strength. GoFundMe charges nothing on Gift Aid, so your charity keeps 100% of the 25% HMRC top-up. Zeffy also passes on 100% of Gift Aid and integrates Swiftaid for automatic claims. The difference is the donation itself: GoFundMe still deducts 1.9% + 20p from every gift, whereas Zeffy deducts nothing at all.

Is GoFundMe really free for charities?

Not entirely. GoFundMe charges UK charities no platform fee and no monthly fee, and takes 0% of Gift Aid — but a 1.9% + 20p transaction fee is deducted from every single donation, whether or not the donor leaves a tip. Zeffy is genuinely free: no platform fee, no transaction fee, no card fee. Ever. Your charity receives 100% of every donation.

Does GoFundMe also ask donors for tips?

Yes. Both GoFundMe and Zeffy give donors the option to leave a voluntary contribution at checkout. The difference is what happens to the donation. On GoFundMe, the 1.9% + 20p transaction fee is always deducted from a UK charity's donation, whether or not the donor tips. On Zeffy, no fees are deducted — your charity receives 100% of every gift either way.

Can Zeffy do more than crowdfunding like GoFundMe?

Yes, and this is the main difference. GoFundMe is crowdfunding only — no event ticketing, auctions, raffles, memberships or dedicated CRM. Zeffy includes donation forms, event ticketing, peer-to-peer fundraising, auctions, raffles, memberships, an online store and donor management in one free platform, with automatic Gift Aid via Swiftaid.

How does Zeffy's donor management compare to GoFundMe's?

GoFundMe gives you basic campaign donor lists tied to individual fundraisers. GoFundMe Pro/Classy CRM is a separate paid product built for US-headquartered nonprofits and isn't available to standalone UK charities. Zeffy includes a built-in CRM with donor profiles, giving history, automated thank-yous and Swiftaid Gift Aid — at no cost. You can segment supporters and run targeted appeals from one place across every campaign and event.

How does Zeffy make money if it's 100% free?

When you raise money through Zeffy, donors can choose to leave an optional contribution at checkout. It's never required — they can set it to £0 at any time. Your charity receives 100% of every donation either way; Zeffy covers the processing cost. No platform fee, no transaction fee, no card fee. Ever.

Do Zeffy and GoFundMe both support bank transfers?

Not equally. Zeffy accepts bank transfers, all major cards, Apple Pay, Google Pay and Tap to Pay — all completely free. GoFundMe in the UK is online-only: donors can give via cards, Apple Pay, Google Pay or PayPal, but bank transfers and Direct Debit aren't available, and there are no in-person payment tools.

Why should UK charities choose Zeffy over GoFundMe?

GoFundMe is fair on two points — no platform fee and 0% on Gift Aid — but it deducts 1.9% + 20p from every donation and only does crowdfunding. Zeffy is genuinely free (no transaction fee either) and all-in-one: donations, events, peer-to-peer, raffles, memberships, an online store, donor management and Swiftaid Gift Aid, in one place at zero cost.

Is Zeffy legitimate?

Yes. Zeffy is a 100% free fundraising platform used by 100,000+ charities and non-profits, and supports UK charities registered with the Charity Commission. It's rated 4.3/5 and higher across categories on Capterra, with built-in Swiftaid Gift Aid and Stripe-powered card processing. It's backed by real customer success stories.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

100,000+ nonprofits trust Zeffy — and keep their fees at £0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story
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“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”
Amy R
Amy R
Rebuilding Together Metro Chicago
Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!
Debra B
Debra B
Glory to Glory Women's Mentoring Ministry
Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!
Carmen M
Carmen M
DIVINA World Foundation
Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!
Nathan C
Nathan C
Jiwa International
Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.
Ryan S
Ryan S
Jesters Theatre: Youth Unlimited
We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.
Jennifer H
Jennifer H
GSCB Troop 144
We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.
Mark B
Mark B
Theta Mu Lambda Charitable Foundation
Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!
Stevie C
Stevie C
We Are HER