
The PayPal donate button is quick to set up, but UK charities pay per-transaction fees and must handle Gift Aid separately.

The PayPal donate button is one of the fastest ways for a UK charity to start accepting online donations. Donors recognise the brand, the embed is a copy-and-paste job, and PayPal handles the payment processing. But the setup has a few important quirks for UK registered charities, and the fees you actually pay depend on a status most charities do not realise they need to apply for separately, and that is before you factor in Gift Aid.
This guide walks you through creating a PayPal donate button in six steps, embedding it on the most common website builders, fixing common issues, and understanding what you will really pay in the UK. At the end, we will show you how Zeffy offers a £0-fee alternative for UK charities, including for donors who still want to pay with PayPal.
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A PayPal donate button is a button you embed on your website that routes donors to a PayPal-hosted checkout to complete their gift. PayPal processes the transaction, deducts its fee, and deposits the remainder in your PayPal Business account.
It is familiar to donors and quick to set up, but it has trade-offs: donors leave your site to give, Gift Aid is not handled automatically, donor records live inside PayPal rather than a CRM you control, and the fee you pay depends on whether PayPal has approved your registered charity status. We will cover all of that below.
PayPal's Donate button works with all major credit and debit cards and can be placed anywhere on your website. Once built, donors are routed to PayPal's checkout to complete payment.
You need a PayPal Business account to create a Donate button. If you currently have a personal PayPal account, upgrade it (it is free), personal accounts cannot generate Donate buttons, and using one for charity donations creates accounting and compliance problems.
Start the charity rate application before you launch the button. Without it, every donation is charged at PayPal's standard UK commercial rate.
PayPal generates a standard HTML snippet. Every modern website builder accepts it, but the steps differ. Here is how to embed it on the platforms most charities use.
If you are on the block editor (Gutenberg): add a Custom HTML block to the page or post where you want the button, paste the PayPal snippet, and preview. The button renders on the front end, not in the editor.
If you are on a classic theme or want the button in a sidebar or footer, paste the snippet into a Custom HTML widget under Appearance > Widgets. Several free PayPal Donations plugins exist if you would rather configure the button inside WordPress, but for a single embed the Custom HTML block is the simplest path and does not add a plugin dependency.
In the Wix editor, click Add Elements > Embed Code > Embed HTML. Paste your PayPal HTML into the Custom Code window, click Update, then drag the embed box to position and resize it. Publish the site for the button to go live, embeds do not render in the editor preview.
Edit the page where you want the button and add a Code Block (Insert > Code). Make sure the language is set to HTML and the "Display Source" toggle is off. Paste the PayPal snippet and save. The button appears immediately on the published page.
Shopify is built for product checkout, so embedding a PayPal Donate button is less common, but it works. Add a Custom Liquid section to the page where you want it (Online Store > Pages > Add Page, or edit your theme) and paste the PayPal HTML. If your theme strips form tags, paste the snippet into a Custom HTML block instead.
Open the HTML file for the page where you want the button, paste the PayPal snippet inside the `<body>` where you want the button to render, and deploy. No additional libraries or dependencies are needed, PayPal hosts the checkout; your site just hosts the button.
This is the part most setup guides get wrong. PayPal offers a reduced UK charity rate, but that rate only applies if your charity has applied for it separately and been approved. Without that approval, every donation is charged at PayPal's higher standard UK commercial rate, a meaningful difference when you multiply it across a year of fundraising.
What that means in practice: at PayPal's standard UK rate, a charity raising £10,000 in online donations pays a significant portion in transaction fees. Apply for and receive PayPal's UK charity rate, available to charities registered with the Charity Commission for England and Wales, OSCR, or CCNI, and those fees fall noticeably. With Zeffy, the full £10,000 reaches your cause. Nothing is deducted in fees.
Heads up: if you signed up with a regular PayPal Business account and never separately applied for the UK charity rate, you are paying the higher standard rate on every donation. Check your account settings and submit your charity registration evidence to PayPal if you have not already done so.
This is the single most important UK-specific gap in the PayPal Donate button product.
PayPal's standalone Donate button does not collect a Gift Aid declaration at checkout, and it does not submit Gift Aid claims to HMRC via Charities Online. That means a UK charity relying solely on PayPal Donate may be leaving up to 25p for every £1 unclaimed, unless it runs a parallel Gift Aid workflow.
To capture Gift Aid on PayPal donations, a charity must either:
Neither is automatic. Both require admin time that many small charities simply do not have.
The PayPal Giving Fund, a separate UK-registered charity intermediary, can process Gift Aid on donations routed through it, but it disburses on its own monthly schedule, which can delay access to funds by several weeks.
For charities where Gift Aid is a significant income stream, and for many small UK charities those 25p-per-£1 top-ups are a genuine survival lever, moving to a platform that captures Gift Aid declarations at checkout and handles HMRC submissions automatically is worth evaluating carefully.
Usually the embed code is being stripped by your editor. Make sure you pasted it into an HTML / Custom Code / Code Block component, not a regular text block. On WordPress, check that your theme or a security plugin is not filtering out form tags. On Wix and Squarespace, the button only renders on the published site, not in the editor preview.
The two most common causes are an incomplete PayPal Business account (missing verification, no linked bank account) or a button built before the account finished setup. Rebuild the button after confirming your account is fully verified, then replace the old embed.
Check whether donations are routing through PayPal Giving Fund. PayPal Giving Fund disburses through a separate UK-registered charity intermediary on its own monthly schedule, which can delay funds by several weeks. Confirm in your Donate button settings that gifts are going directly to your Business account and not through Giving Fund, unless you specifically opted into that flow.
PayPal reviews UK charity rate applications against your entry on the relevant charity register. Common causes of delay: the legal name on your PayPal account does not exactly match the name on the Charity Commission register, your OSCR record, or your CCNI listing; your registered charity number is missing or mistyped; or you have used your trading name rather than your full registered charity name. If it has been more than four weeks, contact PayPal support directly, the queue often needs a nudge.
PayPal's stock button is fixed-width and can overflow narrow containers. Wrap the embed in a container set to `max-width: 100%`, or upload a smaller custom button image at step 3 of the build flow.
This is expected behaviour with a PayPal Donate button: PayPal does not collect a Gift Aid declaration at checkout. To claim Gift Aid on donations, your charity must capture declarations separately, by email follow-up or by holding a standing declaration on file, and submit claims via HMRC Charities Online. Basic-rate UK donors do not need a receipt from PayPal for personal tax purposes; a payment confirmation is a sufficient personal record. The issue is with your charity's Gift Aid reclaim process, not the donor's own records.
If the fee picture above gives you pause, it is worth comparing PayPal's Donate button to a free alternative side by side. For a deeper comparison, see our PayPal alternatives guide.
| Feature | PayPal Donate button | Zeffy |
|---|---|---|
| Platform fee | None | None |
| Transaction fee | Standard UK commercial rate; reduced UK charity rate for registered charities | £0, completely free |
| Donor checkout | Redirected to PayPal | Embedded on your own site |
| Automated Gift Aid capture and HMRC claims | No | Yes |
| Customisable branding | Limited (logo and cover image only) | Full charity branding |
| Built-in donor CRM | No | Yes |
| Recurring donations | Yes, with limited options | Yes, with retry logic |
| UK regulatory fit (Fundraising Regulator, UK GDPR) | Payment processor only; compliance is the charity's responsibility | Platform built for UK-registered charities |
| Ticketing, auctions, memberships, raffles | No | Yes, all included free |
| Accepts PayPal at checkout | Yes | Yes, donors can pay via PayPal on Zeffy too |
Zeffy is a 100% free fundraising platform built for charities and not-for-profit organisations. There are no platform fees, no transaction fees, and no monthly subscription. Zeffy replaces your PayPal donation button and covers all payment processing on its end, so on £10,000 raised, you keep the full £10,000. Nothing is deducted in fees.
More than 100,000 charities and not-for-profit organisations worldwide use Zeffy, and the platform has helped move over £2 billion to causes with zero fees deducted. PTAs, village halls, community sports clubs, churches, foodbanks, and small charities have replaced their PayPal Donate buttons with Zeffy and reinvested the savings directly into their work. For a village hall treasurer managing the whole fundraising operation alongside a full-time job, or a PTA volunteer whose per-ticket fete costs eat into every event, the difference adds up quickly.
With Zeffy, your charity gets:
And if some of your donors still want to pay with PayPal? Zeffy accepts PayPal as a donor payment option at checkout, so you get the £0-fee platform without asking supporters to abandon a payment method they trust.
Yes. PayPal is a PCI-compliant payment processor and handles fraud detection, encryption, and card data on its end. Donors who already have a PayPal account can pay with a saved card or PayPal balance without re-entering card details. The main risks for charities are operational rather than security-related: donor records staying inside PayPal rather than a CRM the charity controls, and Gift Aid declarations not being captured at checkout.
Funds typically reach your PayPal Business account within minutes of the donation being made. Transferring that balance to a UK bank account usually takes one to three business days. If donations are routed through PayPal Giving Fund, disbursement follows PayPal Giving Fund's own monthly schedule, which can delay access to funds significantly.
Yes, to a degree. You can upload a custom logo, cover image, and, if you prefer, a custom button image (PNG, JPG, GIF, or BMP) rather than the default PayPal-branded pill. The PayPal-hosted checkout page still carries PayPal's own branding; you cannot fully replace it with your charity's colours and design. For a fully branded donation experience, a platform that embeds the form directly on your site gives you far more control.
PayPal Giving Fund UK is a UK-registered charity that acts as an intermediary between donors on PayPal and enrolled charitable organisations. When a donor gives through PayPal Giving Fund rather than directly to your PayPal Business account, PayPal Giving Fund receives the donation, processes Gift Aid where applicable, and disburses it to your charity on a monthly schedule. The advantage is Gift Aid handling without your charity having to manage individual declarations; the trade-off is that you receive funds on a delay and have reduced visibility into individual donor data.
PayPal's terms of service require a Business account for receiving charity donations. Using a personal account routes gifts into your personal tax affairs, creates accounting and compliance problems, and disqualifies you from PayPal's reduced UK charity rate. Upgrading from a personal to a Business account is free and straightforward, do it before you launch your Donate button.
PayPal is not entirely free. Registered UK charities can apply for a reduced charity transaction rate, which is lower than PayPal's standard commercial rate but is still deducted from every donation. There is no monthly subscription fee for the Donate button itself, but every transaction carries a processing charge. If you want to raise funds with zero fees deducted, Zeffy charges no platform fee, no transaction fee, and no monthly subscription, the full amount of every donation reaches your cause.
No, not automatically through the standalone Donate button. PayPal's Donate button does not collect a Gift Aid declaration at checkout. Your charity is responsible for capturing declarations separately and submitting reclaim requests to HMRC via Charities Online. The exception is PayPal Giving Fund: when donations route through it, PayPal Giving Fund can process Gift Aid, but disbursement is on a monthly delay and donor data visibility is reduced.
Yes. Zeffy accepts PayPal as a donor payment option at checkout. Switching to Zeffy for your charity's fundraising does not mean asking supporters to abandon a payment method they trust. They can still choose PayPal at the Zeffy checkout, and your charity pays £0 in platform or transaction fees regardless of how they pay.


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