Eventbrite Fees vs Zeffy: What UK Charities Actually Pay

Sell event tickets with zero fees taking a cut from your fundraising. Keep 100% of every ticket sale to fund your cause.

Zeffy is trusted by 100,000+ nonprofits

Eventbrite

Zeffy

Zeffy VS Eventbrite

Zeffy VS Eventbrite: What nonprofits should know before choosing.

Eventbrite

Pricing

Completely free. Always. But how? →

Varies.

Around 6.95% + 59p per paid ticket

Processing fees

£0 in card and transaction fees. Zeffy covers these. How? →

2.9%.

payment processing (part of the 6.95% all-in)

Platform fees

Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.

6.95% + 59p.

all-in service + processing fee per paid ticket

Monthly fees

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

Varies.

Optional Eventbrite Pro plan for email and marketing from £12/month (50% charity discount applies to the Pro plan only, not to per-ticket fees)

Other fees

We've never charged a single penny to charities and we never will.

£0.

Free events: No fees

Pricing transparency

10/10.

No platform fees, no credit card fees, no hidden fees, no fees period!

7/10.

Clear pricing page with fees listed, but charity discounts buried in help articles not the main page

Value for money

5/5.

450+ reviews on Capterra. All-in-one fundraising, zero fees, unbeatable value.

4.6/5.

Features

5/5.

No training needed. Built for busy charity teams, not tech pros. Launch a campaign in under 30 minutes.

4.6/5.

Event-focused platform with limited fundraising tools - no donation forms, memberships, or year-round donor management

Donations

Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.

Donation tickets only - no Gift Aid, charity donation forms, or year-round donor relationships

Ticketing

Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.

Full event management with registration, seating, check-in, and attendee tracking for paid and free events

Peer-to-Peer Fundraising

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

No peer-to-peer tools - attendees can't create fundraising pages or recruit others to support your cause

Auctions

Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.

No auction features - requires third-party auction platform integration

Raffles

Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.

No raffle features - requires workarounds or third-party tools to sell raffle tickets and draw winners

Online Store

Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.

No store functionality - designed for event tickets, not merchandise or product sales

Memberships

Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.

No membership tools - designed for one-time events, not ongoing member relationships

Donor management/CRM

Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.

Attendee tracking only - no donor profiles, giving history, or charity CRM

Emails & Newsletter

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

Event promotion emails only - no donor communication or fundraising newsletters

Payment Processing

Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.

Eventbrite Payments (cards, Apple Pay, Google Pay, PayPal) with automatic payouts to your bank account

Payment Methods

All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.

Credit cards and digital wallets only. No bank transfers or in-person payment collection.

Credit Card Payments

Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.

All major credit and debit cards accepted at checkout with standard processing fees

Apple Pay & Google Pay

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

Apple Pay and Google Pay available at checkout for faster ticket purchases

Bank Transfers

Accept bank transfers with zero fees. Full donation amounts go straight to your mission.

No bank transfers - card-only checkout limits large donor giving options

Tap to Pay App

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

In-person scanning and check-in only - no on-site payment collection for events

Support

5/5.

Real humans, real fast. Free live chat, email, and phone support — no bots, no paywalls, no runaround.

4.3/5.

Support built for event organizers — help varies by plan: email is the primary channel with slower responses during peak seasons, and phone support is reserved for premium plans.

Help Center

Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.

Complete resource library with guides and tutorials; some charity-focused content available at no charge.

Email Support

Email us anytime. Most questions answered within hours — not days.

Email support with slower response times during peak event seasons - built for commercial events.

Phone Support

Need to talk? Call us. Real support from real people who understand charities.

Phone support available for premium plans only - not included on the free tier for charities.

Onboarding

Get set up in under 30 minutes. No training required — but we're here if you need us.

Self-service onboarding only — dedicated onboarding requires enterprise or premium contract.

Community

Join thousands of charities sharing tips, templates, and best practices.

No community forum or user groups available; peer support is limited to webinars and help center resources.

Zeffy is 100% free, always.

Calculate savings

How is Zeffy free?

Why Zeffy over Eventbrite?

Keep 100% of every ticket sale and donation

💰

Keep every pound from your fundraising events

Eventbrite charges around 6.95% + 59p per paid ticket. That's money taken straight out of your cause. Zeffy's event ticketing is 100% free — no platform fee, no transaction fee, no card fee. Ever.

🧩

Run events and fundraising in one place

Eventbrite handles paid ticketing, but it isn't built for charity donations or Gift Aid — you'd need separate tools for donations, donor follow-up and thank-you emails. Zeffy combines ticketing, donations, Gift Aid and donor management in one place.

🤝

Get real support, not a paywall

Eventbrite reserves phone support for paid plans. Zeffy gives every charity free, unlimited support from fundraising experts who understand your world.

Questions nonprofits ask when choosing between Zeffy and Eventbrite

How much does Eventbrite charge UK charities per ticket?

Eventbrite charges around 6.95% + 59p per paid ticket (a service fee plus 2.9% payment processing) — among the highest in the market. Free events are free. For a £50 paid ticket you'd pay roughly £4.06 to Eventbrite, but £0 with Zeffy.

Is Eventbrite free for charities?

Only for free events. Paid tickets still carry the roughly 6.95% + 59p fee. Eventbrite's 50% charity discount applies to the optional Pro plan (email and marketing, from £12/month) — it does not reduce the per-ticket fees. Zeffy is 100% free: no platform fee, no transaction fee, no card fee. Ever.

Does Eventbrite support Gift Aid and charity donations?

Not really. Eventbrite is a ticketing platform, not a charity-donation tool. It offers donation tickets but no Gift Aid, no dedicated donation forms and no donor management. Zeffy includes charity donation forms, Gift Aid and built-in donor management.

What donor management features does Zeffy offer that Eventbrite doesn't?

Zeffy includes built-in donor management with contact profiles, giving history and automated receipts. Eventbrite only tracks ticket buyers, not donors, and lacks relationship-management tools for ongoing supporter engagement.

Can I run multiple fundraising campaigns alongside my events?

Yes. Zeffy lets you run donation campaigns, raffles, auctions and peer-to-peer fundraising alongside your events. Eventbrite focuses solely on ticketing with basic donation tickets but no comprehensive fundraising tools.

Do attendees pay fees when buying tickets through Zeffy?

No, ticket buyers pay zero fees with Zeffy. Supporters have the option to leave a voluntary contribution. With Eventbrite, attendees pay the roughly 6.95% + 59p fee on paid tickets unless you absorb it.

Can I use Zeffy for free events?

Yes, Zeffy is completely free for all events, whether paid or free. You pay nothing for the platform, ticketing or payment processing. Eventbrite is also free for free events, but charges around 6.95% + 59p on every paid ticket.

Is Zeffy really free, or are there hidden costs?

Zeffy is truly 100% free with no hidden costs, monthly fees or setup charges. No platform fee, no transaction fee, no card fee. Ever. Supporters can optionally leave a voluntary tip, but charities never pay anything.

How hard is it to switch from Eventbrite to Zeffy?

Switching to Zeffy is simple and fast. Zeffy offers free unlimited support with quick response times and regular webinars to help you get started, unlike Eventbrite which reserves phone support for paid plans.

Can Zeffy handle in-person ticket sales at events?

Yes, Zeffy offers a Tap to Pay app for in-person payments, making it easy to sell tickets on-site. Eventbrite supports online card and digital-wallet payments but no on-site payment collection.

How much does Eventbrite charge UK charities per ticket?

Is Eventbrite free for charities?

Does Eventbrite support Gift Aid and charity donations?

What donor management features does Zeffy offer that Eventbrite doesn't?

Can I run multiple fundraising campaigns alongside my events?

Do attendees pay fees when buying tickets through Zeffy?

Can I use Zeffy for free events?

Is Zeffy really free, or are there hidden costs?

How hard is it to switch from Eventbrite to Zeffy?

Can Zeffy handle in-person ticket sales at events?

Yes, Zeffy offers a Tap to Pay app for in-person payments, making it easy to sell tickets on-site. Eventbrite supports online card and digital-wallet payments but no on-site payment collection.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

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100,000+ nonprofits trust Zeffy — and keep their fees at £0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!