Enthuse Takes 1.9% + 30p Per Gift — Plus a Subscription for Events. Zeffy Is Free.

Enthuse covers card costs with a 1.9% + 30p fee on every donation and charges a monthly subscription for events and full fundraising. Zeffy is completely free — no fees, no subscription — so every penny goes to your cause.

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Zeffy VS Enthuse

Zeffy VS Enthuse: What nonprofits should know before choosing.

Zeffy
Enthuse
Enthuse
Pricing
Zeffy:

£

0.

Completely free. Always. But how? →

Enthuse:

Varies.

1.9% + 30p per gift; events from £39.99/mo

Processing fees
Zeffy:

£

0.

£0 in credit card and transaction fees. Zeffy covers these. How? →

Enthuse:

1.9% + £0.30.

per transaction (payment provider fee)

Platform fees
Zeffy:

£

0.

Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.

Enthuse:

£0.

No platform fee on Donations

Monthly fees
Zeffy:

£

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

Enthuse:

£0.

Free for basic donations; £29.99–£39.99/mo for events and full fundraising

Other fees
Zeffy:

£

0.

We've never charged a single penny to charities and we never will.

Enthuse:

Varies.

Gift Aid processing fee, +1% on non-UK cards, plus events/ticketing tiers

Pricing transparency
Zeffy:

10/10.

No platform fees, no credit card fees, no hidden fees, no fees period!

Enthuse:

8/10.

Clear pricing page with all fees listed upfront. No need to dig through terms for core costs.

Value for money
Zeffy:

5/5.

450+ reviews on Capterra. All-in-one fundraising, zero fees, unbeatable value.

Enthuse:

N/A.

Features
Zeffy:

5/5.

No training needed. Built for busy charity teams, not tech pros. Launch a campaign in under 30 minutes.

Enthuse:

N/A.

Requires paid plans for most features - limited tools on free tier, with raffles and advanced options locked behind upgrades

Donations
Zeffy:
Yes

Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.

Enthuse:
Yes

Donation forms with recurring giving and campaign pages - requires paid plan for advanced features

Ticketing
Zeffy:
Yes

Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.

Enthuse:
Yes

Event ticketing with registration management and check-in tools - available on paid plans only

Peer-to-Peer Fundraising
Zeffy:
Yes

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

Enthuse:
Yes

Peer-to-peer campaigns with fundraiser pages and team leaderboards - paid plan required

Auctions
Zeffy:
Yes

Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.

Enthuse:
No

No auction features - focused on peer-to-peer and event fundraising, not silent or live auctions

Raffles
Zeffy:
Yes

Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.

Enthuse:
Yes

Raffle and lottery tools with compliance support - requires higher-tier paid plan to access

Online Store
Zeffy:
Yes

Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.

Enthuse:
No

No built-in store - requires third-party integration or separate platform for selling merchandise

Memberships
Zeffy:
Yes

Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.

Enthuse:
Yes

Membership programs with recurring payments and member portal access for ongoing supporter relationships

Donor management/CRM
Zeffy:
Yes

Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.

Enthuse:
Yes

Donor database with giving history, supporter profiles, and engagement tracking across campaigns

Emails & Newsletter
Zeffy:
Yes

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

Enthuse:
Yes

Built-in email campaigns with templates, automation, and donor segmentation tools

Payment Processing
Zeffy:
Yes

Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.

Enthuse:
Yes

Stripe integration with multiple payment methods including direct debit and Apple Pay

Payment Methods
Zeffy:
Yes

All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.

Enthuse:
Yes

Credit cards and digital wallets only. No bank transfers or in-person payment options.

Credit Card Payments
Zeffy:
Yes

Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.

Enthuse:
Yes

All major credit and debit cards accepted through Stripe integration with 1.9% + 30p transaction fees

Apple Pay & Google Pay
Zeffy:
Yes

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

Enthuse:
Yes

Apple Pay and Google Pay supported through Stripe checkout on donation forms

Bank Transfers
Zeffy:
Yes

Accept bank transfers with zero fees. Full donation amounts go straight to your mission.

Enthuse:
No

No bank transfer option - card payments only, missing a cost-effective option for large donations

Tap to Pay App
Zeffy:
Yes

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

Enthuse:
No

No native in-person payment tools - requires separate hardware setup and third-party integration

Support
Zeffy:

5/5.

Real humans, real fast. Free live chat, email, and phone support — no bots, no paywalls, no runaround.

Enthuse:

N/A.

Tiered support — no live chat, and priority help is reserved for higher-cost plans.

Help Centre
Zeffy:
Yes

Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.

Enthuse:
Yes

Comprehensive help centre, though hands-on guidance depends on your plan tier.

Email Support
Zeffy:
Yes

Email us anytime. Most questions answered within hours — not days.

Enthuse:
Yes

Email support available but response times can be slow during peak fundraising seasons.

Phone Support
Zeffy:
Yes

Need to talk? Call us. Real support from real people who understand charities.

Enthuse:
Yes

Phone support during business hours, on higher-tier plans only.

Onboarding
Zeffy:
Yes

Get set up in under 30 minutes. No training required — but we're here if you need us.

Enthuse:
No

Self-service onboarding only; dedicated onboarding or implementation assistance requires an enterprise contract.

Community
Zeffy:
Yes

Join thousands of charities sharing tips, templates and best practices.

Enthuse:
No

No community forum or user groups; limited peer support options.

Zeffy is 100% free, always.

Why Zeffy over Enthuse?

Keep 100% of every donation — no fees, no subscription

💯

Keep every penny — no fees, no Gift Aid charge

Enthuse's donation product charges 1.9% + 30p on every gift, plus a fee to process Gift Aid. On £1,000 raised across 20 gifts, that's roughly £25 gone before Gift Aid. With Zeffy, you keep 100%.

🧩

One free platform, no monthly subscription

Enthuse charges a monthly subscription (from £39.99/month) for events and full fundraising. Zeffy gives you donations, events, ticketing, auctions, raffles, memberships and a donor CRM — all free, no subscription.

🤝

Support built for charities

Get unlimited support with responses in 2–6 hours, from people who understand UK fundraising — not tiered help reserved for higher-cost plans.

Questions nonprofits ask when choosing between Zeffy and Enthuse

How much does Zeffy actually cost compared to Enthuse?

Zeffy charges nothing — no platform fee, no transaction fee, no card fee, no monthly subscription. Enthuse's donation product charges 1.9% + 30p per gift (plus a Gift Aid processing fee), and its events and full fundraising tools start at £39.99/month. With Zeffy, 100% of what you raise stays with your charity.

Is Zeffy available for UK charities?

Yes. Zeffy is available to charities and non-profits in the UK, as well as the US, Canada and Australia, with donation forms, event ticketing, peer-to-peer pages and a donor CRM built in.

Do I need to pay extra to access ticketing or events?

No. Zeffy includes ticketing, events, peer-to-peer campaigns, raffles, auctions, donation forms, CRM and email tools at no cost. Enthuse puts events and full fundraising behind a paid monthly plan.

How much will I lose in fees if I raise £1,000 with Enthuse?

On Enthuse's donation product, a 1.9% + 30p fee across 20 gifts of £50 works out to roughly £25 per £1,000, before any Gift Aid processing fee — and more on a paid events plan. Zeffy covers all transaction costs, so that money stays with your cause. (Assumes 20 × £50 donations.)

Does Zeffy charge a fee on Gift Aid?

No. Zeffy doesn't charge to process Gift Aid. Enthuse applies a fee to Gift Aid processing on top of its per-transaction fee.

Is Zeffy really free, or are there hidden charges?

Zeffy is 100% free for charities. No platform fee, no transaction fee, no credit card fee. Ever.

Does Zeffy connect to my bank account?

Yes. Zeffy connects directly to your bank account through Stripe, so funds reach you without third-party holds.

Do I need separate tools for events, donations and donor management?

No. With Zeffy you get donations, ticketing, events, peer-to-peer, raffles, auctions, a donor CRM and email in one free platform. With Enthuse, events and full fundraising require a paid plan.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

100,000+ nonprofits trust Zeffy — and keep their fees at £0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

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