GoodBox vs Tiptappay: compare contactless donation fees for UK charities

GoodBox and Tiptappay help you collect contactless donations at events, but both charge fees that reduce what reaches your mission. Zeffy gives you tap-to-pay kiosks plus online donation forms, event ticketing, and donor management — all with zero fees so every pound stays with your cause.

Zeffy is trusted by 100,000+ nonprofits

Tiptappay

Goodbox

Goodbox VS Tiptappay

Goodbox VS Tiptappay: What nonprofits should know before choosing.

Tiptappay

In-Person Donation Kiosks Features

No Hardware / Card Reader Required

Smartphone Tap-to-Pay (No Hardware)

Setup & Onboarding Complexity

Device Rentals & Maintenance Costs

Simple Setup for Non‑Tech Staff

Accept Payments at Events (Bake Sales, Galas)

0% Transaction Fee

Automatic donor tracking, receipts, donor data capture

Instant Payment Processing

Pricing

N/A.

Card fees + monthly device fees

Fees apply

Card fees + monthly device costs

Processing fees

1.59% + 10p

per transaction/donation. Fee-free option available at £20/month which removes transaction fees for first £1,000/month. 0% when donor covers the fee.

Card fees

per transaction (for most cards)

Platform fees

£0.

Signing up is free; access to data portal is included for all clients.

N/A.

No pricing information available

Monthly fees

£15.00/month.

Monthly service fees vary by device; starting at £15/month for GBx Core plan

Not publicly listed

Contact Tiptappay for a quote

Value for money

4.7.

N/A.

Features

3/5.

Rating: 3/5 – Simple kiosk setup, but limited beyond donations. Needs extra tools for email and member tracking.

2.5/5.

Rating: 2.5/5 – Basic kiosk payments only. Requires separate software for ticketing, raffles, and donor management.

Donations

Goodbox specializes in contactless in-person donations through tap-to-pay devices, QR codes, and text-to-give options for events and physical locations.

Tiptappay focuses on in-person tap-to-pay donations using contactless payment devices for events and physical locations.

Ticketing

Goodbox doesn't offer event ticketing features - they concentrate on collecting donations during events rather than selling tickets beforehand.

Tiptappay doesn't provide event ticketing features. You'd need additional ticketing software for paid events and registration.

Peer-to-Peer Fundraising

Goodbox doesn't offer peer-to-peer fundraising tools - their platform is designed for direct donations at events and physical locations.

Tiptappay doesn't support peer-to-peer fundraising campaigns. You'd need separate tools for supporter-led fundraising efforts.

Auctions

Goodbox doesn't offer auction functionality - it's focused on in-person donation collection through contactless payment devices and QR codes.

Tiptappay doesn't offer auction functionality. You'd need separate auction software and manual processes to track bids and payments.

Raffles

Goodbox doesn't include raffle or lottery functionality - they focus specifically on donation collection through contactless payment methods.

Tiptappay doesn't offer raffle or lottery functionality. You'd need separate raffle software and manual payment processing.

Online store

Goodbox doesn't provide online store capabilities - their focus is on in-person donation collection rather than selling products or merchandise.

Tiptappay doesn't include online store capabilities. You'd need additional e-commerce tools to sell merchandise or products.

Memberships

Goodbox focuses on in-person donations and doesn't offer membership management features for recurring member dues or benefits tracking.

Not available - Tiptappay focuses on in-person donations only

Donor Management/CRM

Basic donor data collection from in-person transactions, but lacks comprehensive donor relationship management and engagement tracking features.

Basic donor data collection during payment process, limited contact management

Emails & Newsletter

Limited email capabilities - mainly sends donation receipts and basic thank you messages, not full newsletter or email marketing tools.

Not available - no email marketing or communication tools included

Payment Processing

Accepts contactless payments, card payments, and mobile donations through QR codes and NFC technology for in-person giving.

Accepts contactless payments, card payments, and mobile donations through QR codes and NFC technology for in-person giving.

Payment methods

Contactless kiosk payments only. No online giving or bank transfers

Tap-to-pay kiosks only. No online donations or ACH transfers

Credit Card Payments

Supported - Accepts contactless card payments through donation terminals and kiosks

Yes - Accepts all major credit and debit cards through contactless tap payments

Apple Pay & Google Pay

Supported - Contactless donation terminals accept mobile wallet payments including Apple Pay and Google Pay

Yes - Supports Apple Pay, Google Pay, and other digital wallet payments

ACH / Bank Transfers

Not supported - GoodBox focuses on contactless in-person donations, not online bank transfers

Not supported - Tiptappay focuses on contactless card payments only

Tap to Pay App

Not supported - GoodBox uses physical donation terminals, not smartphone-based tap to pay apps

Yes - Core feature allowing donors to tap cards or phones on fundraiser devices

Customer Support

N/A.

Unlimited Support

Goodbox limits support to business hours and paid plan users

Tiptappay offers email support with response times varying by plan level

Phone Support / Office Hours

Goodbox offers phone support during UK business hours for premium users

Tiptappay provides phone support during standard business hours for premium users

Webinars

Goodbox offers occasional product training sessions for payment setup

Tiptappay offers occasional training sessions for payment setup and best practices

Help Center

Goodbox has a basic help center with setup guides and FAQs

Tiptappay maintains a help center with setup guides and troubleshooting resources

Goodbox provides live chat support during UK business hours only

Tiptappay provides live chat support during business hours for technical assistance

Charity-Focused Support Team

Support limited to business hours and paid plans with phone help for premium users only

Email support with varying response times by plan level and phone access for premium users

Zeffy is 100% free, always.

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How is Zeffy free?

Why choose Zeffy over Goodbox and Tiptappay if you're a charity

💯

Keep 100% of your in-person donations

Goodbox and Tiptappay charge card fees plus monthly device costs. Zeffy charges zero fees, so your tap-to-pay fundraising keeps every pound for your mission.

🧰

Get complete fundraising tools, not just payment devices

Goodbox and Tiptappay only handle in-person payments. Zeffy gives you donation pages, donor management, email follow-ups, and event tools in one platform.

🤝

Access real charity support when you need it

Goodbox and Tiptappay offer limited business-hours support. Zeffy's charity experts respond in 2-6 hours with answers that actually help your fundraising.

Why choose Zeffy over Goodbox for in-person donations?

Goodbox charges card fees plus monthly device fees that eat into your donations. Zeffy's tap-to-pay kiosk keeps 100% of donations with zero fees, so more money goes directly to your mission.

How does Zeffy compare to Tiptappay for event fundraising?

Tiptappay charges card fees plus monthly device costs that add up fast at events. Zeffy handles tap-to-pay donations with zero fees and includes donor management, email tools, and event features all in one platform.

What support do I get with Zeffy vs other in-person donation tools?

While Goodbox and Tiptappay limit support to business hours, Zeffy's charity experts respond in 2-6 hours with real answers. Plus you get unlimited support without extra fees or premium plan requirements.

Why choose Zeffy over Goodbox and Tiptappay for in-person donations?

Goodbox charges card fees plus monthly device fees, while Tiptappay charges card fees plus monthly device costs. Zeffy's tap-to-pay kiosk keeps 100% of donations with zero fees, so every pound goes to your mission.

How does Zeffy's all-in-one platform compare to other in-person donation tools?

Goodbox and Tiptappay only handle in-person payments, leaving you to find separate tools for donor management, emails, and events. Zeffy gives you tap-to-pay donations plus donor tracking, email tools, and event features all in one place.

100,000+ nonprofits trust Zeffy — and keep their fees at £0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!