GoodBox Pricing Breakdown: Device Costs and Fees vs. Zero-Fee Fundraising
GoodBox needs you to buy or lease a device, then charges 2.5% + 10p per donation and 5% on Gift Aid. Zeffy is 100% free with no hardware at all.
Zeffy is trusted by 100,000+ nonprofits
Run your whole fundraising operation, not just a donation device
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Run your whole fundraising programme, not just one device
GoodBox is built around physical tap-to-donate devices and nothing else. Zeffy gives you online donations, ticketing, auctions, memberships, and donor management in one place — plus tap-to-pay from any phone.
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Keep every pound — no hardware, no per-donation cut
GoodBox means buying a device for £950–£1,455 or leasing from £30–£60/month, then 2.5% + 10p on every donation and 5% on Gift Aid. Zeffy has no platform fee, no transaction fee, no card fee. Ever.
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Get started in minutes, not after a hardware order
GoodBox needs hardware ordered, installed, and set up before you can take a donation. Zeffy works online in minutes, with charity-specific help from real people.
Frequently asked questions
How much does Zeffy cost compared to GoodBox?
Zeffy is 100% free: no platform fee, no transaction fee, no card fee. Ever. GoodBox needs you to buy a device for £950–£1,455 or lease one from £30–£60/month, then charges 2.5% + 10p on every donation and a 5% Swiftaid fee on Gift Aid — so you keep less of what donors give.
Does GoodBox really require buying or leasing hardware?
Yes. GoodBox is hardware-led: you either buy a contactless donation device for £950–£1,455 or lease one for £30–£60/month depending on the term. There is no way to use GoodBox without a physical device. Zeffy needs no hardware at all — you fundraise online and can take in-person payments straight from any phone.
How much does GoodBox charge per donation?
GoodBox charges 2.5% + 10p on every donation, plus a 5% Swiftaid fee on any Gift Aid claimed, on top of the cost of buying or leasing the device. There is also an optional £20/month to waive transaction fees on the first £1,000 raised each month. Zeffy charges zero fees, so you keep 100% of every donation.
Can I accept both online and in-person donations with Zeffy?
Yes. Zeffy handles online donations, event ticketing, memberships, and peer-to-peer campaigns, and lets you take in-person contactless payments using tap-to-pay on any phone — no card reader needed. GoodBox is limited to in-person contactless giving through its physical devices, so you'd need separate tools for online fundraising.
Does Zeffy support Gift Aid without extra fees?
Yes. Zeffy lets eligible UK charities collect Gift Aid declarations at no extra cost. GoodBox routes Gift Aid through Swiftaid and charges a 5% fee on every Gift Aid claim, which eats into the extra the government adds to each donation.
Does Zeffy include donor management and email in one platform?
Yes. Zeffy includes donor management, email and newsletters, and giving-history tracking in one place. GoodBox offers basic donation analytics through its Portal but no full donor profiles or email tools, so you'd need separate software for donor communication.
Does Zeffy work for charities outside the UK?
Yes. Zeffy works in the UK, US, Canada, and Australia. GoodBox primarily serves UK organisations, with phone support limited to UK business hours.
What support does Zeffy offer compared to GoodBox?
Zeffy provides free live chat, email, and phone support from people who understand charities, with no extra charge. GoodBox's help is built around retail and hospitality, with email support and UK-business-hours phone lines, and no charity-specific onboarding.
Is Zeffy really free, or are there hidden costs?
Zeffy is genuinely 100% free for charities. There is no platform fee, no transaction fee, and no card fee. There are no hardware costs and no monthly subscriptions, unlike GoodBox.
Keep comparing — and see why nonprofits choose Zeffy
Zeffy was built for nonprofits like yours
focus on what matters
Built for small teams with big missions.
Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first — so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.
ZERO-FEE
Keep 100% of every dollar.
No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every penny goes straight to your mission, while competitors take 2-3% off every donation.
ALL-IN-ONE PLatform
Ditch the tech mess.
Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.
plug-and-play
Get going, fast.
Built for teams like yours — whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.
mobile-first
Fundraise from every device, anywhere.
From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.
No turnover
Never lose a donor to volunteer transition.
Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.
100,000+ nonprofits trust Zeffy — and keep their fees at $0.
For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.
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As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.
Masey, Loose Ends.
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SUCCESS STORIES
Zero-fee fundraising in action — nonprofit stories worth sharing.
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