BetterWorld VS Donorbox

BetterWorld shifts fee burden to donors at checkout. Donorbox takes 2.95% from every donation. Both cost nonprofits money — $295 lost on every $10,000 raised.

Zeffy is trusted by 100,000+ nonprofits

BetterWorld VS Donorbox

BetterWorld VS Donorbox: What nonprofits should know before choosing.

All-in-one Fundraising Features

Zero-Fees on Transactions

All-in-One Toolkit (Donations, Events, Auctions, Store, Raffles...)

Designed Specifically for Nonprofits

Built-in CRM (Donor Profiles, History, Tags)

Unified Dashboard to Track Everything

Multi-Channel Fundraising (Email, Events, P2P)

Automated Workflows (emails, receipts, reminders)

Custom Branded Pages for Campaigns

Pricing

Varies.

Card fees if donors don't opt in

Varies.

2.95% plus card fees per gift

Processing fees

2.9% + $0.30.

per transaction (credit card); 1.5% + $0.30 per transaction (ACH)

2.2% + $0.30.

Stripe: 2.2% + $0.30 per transaction; PayPal: 1.99% + $0.49 per transaction; ACH direct bank transfers also available (rates vary)

Platform fees

0%.

Free Forever plan has no platform fees; Optional paid annual membership plan charges 1% per transaction

2.95%.

Standard: 2.95% per transaction (1.75% for some features); Pro: 1.75% per transaction (reduced to 1.5% for some features); Premium: Custom/varies; Cryptocurrency and stock donations: 3.95% total

Monthly fees

$0.

No monthly fees; Optional paid plan available at $1,550/year

$0.

Standard: $0/month; Pro: $150/month; Premium: Custom pricing

Value for money

4.7.

4.6.

Features

4.6/5.

Most features require paid plans; event-focused with limited donor communication and membership tools.

4.8/5.

Solid payments but no auctions, raffles, or online store.

Donations

Donation forms with recurring giving and customizable branding; advanced features require a paid plan.

Donation forms with recurring giving, custom fields, and donor-covered fees; advanced features require a paid plan.

Ticketing

Event ticketing with registration management and check-in tools; available on paid plans only.

Event ticketing with registration forms and attendee management; available on paid plans only.

Peer-to-Peer Fundraising

Peer-to-peer campaigns with individual fundraising pages and team leaderboards; paid plans required.

Peer-to-peer campaigns with personal fundraising pages; requires a higher-tier paid plan.

Auctions

No auction features; requires a separate auction platform.

No auction support; requires external auction platforms.

Raffles

Raffle tools with bid tracking and winner management; requires a higher-tier paid subscription.

No raffle tools; requires separate platforms for compliance and winner selection.

Online store

Product sales and merchandise store with inventory tracking; limited to paid plans.

No online store functionality; requires third-party integrations for merchandise sales.

Memberships

No membership management tools; supports recurring donations but lacks member portals or tier management.

Membership programs with recurring billing and member portal access.

Donor Management/CRM

Donor database with giving history, contact management, and basic segmentation.

Donor database with giving history, segmentation, and export tools.

Emails & Newsletter

Built-in email campaigns with templates for donor communication and event promotion.

Receipts and thank-you emails only; no campaign tools or donor newsletters.

Payment Processing

Stripe integration with credit cards, ACH, and digital wallets; bank transfers require donor accounts.

Stripe and PayPal integration with automated receipts.

Payment methods

Credit cards, digital wallets, and ACH; in-person requires separate hardware.

Credit cards, digital wallets, and ACH; in-person requires third-party setup.

Credit Card Payments

Accepts all major credit and debit cards via integrated payment processing.

Accepts all major credit and debit cards via Stripe; 2.9% + $0.30 processing fee.

Apple Pay & Google Pay

Digital wallets supported in online donation forms only.

Apple Pay and Google Pay supported via Stripe checkout on donation forms.

ACH / Bank Transfers

Supports ACH bank transfers; donors must create Betterworld accounts for processing.

Supports ACH bank transfers for US donors; lowers fees on large gifts but platform fees still apply.

Tap to Pay App

In-person payments not supported natively; separate hardware required for events.

In-person payments not supported natively; requires separate hardware purchase and third-party integration.

Customer Support

4.7/5.

4.6/5.

Unlimited Support

Support access unclear and not nonprofit-specific - no transparent response times or dedicated team

Support available on all plans but response quality varies - email and chat only with slower help during peak seasons

Phone Support / Office Hours

No phone support or office hours information available - appears to rely on digital communication only

No phone support or scheduled calls available - email and chat support only

Webinars

Limited webinar content with focus on corporate partnerships rather than nonprofit training

Occasional webinars and recorded sessions - limited live training for new users

Help Center

Complete resource library with guides, tutorials, and FAQs accessible 24/7 at zero cost

Complete help center with step-by-step guides, video tutorials, and nonprofit-specific resources

Email support available but response times unclear - no dedicated nonprofit support team mentioned

Email support with 24-48 hour response times - slower during peak giving seasons when nonprofits need help most

Nonprofit-Focused Support Team

Support access unclear and not nonprofit-specific - no transparent response times or dedicated team

Email and chat only with slower help during peak giving seasons when nonprofits need it most

Zeffy is 100% free, always.

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How is Zeffy free?

Why Zeffy over BetterWorld and Donorbox?

Why choose Zeffy over BetterWorld and Donorbox if you're a nonprofit

🎟️

BetterWorld and Donorbox charge fees on every raffle ticket sold

BetterWorld locks raffles behind paid plans and Donorbox doesn't offer raffle tools at all. Zeffy gives you compliant online raffles with ticket tracking and winner selection at zero cost.

❤️

Your supporters give to your mission, not to cover platform costs

BetterWorld asks donors to cover processing fees and Donorbox takes 2.95% per transaction. Zeffy covers all fees so 100% of every raffle ticket sale goes straight to your cause.

🚀

Launch your raffle in minutes without upgrading or paying for add-ons

BetterWorld requires paid subscriptions for full features and Donorbox hides tools behind paywalls. Zeffy gives you raffles, donations, ticketing, and CRM in one place for free.

Frequently asked questions

Can I run all my fundraising campaigns without upgrading to paid plans?

Yes. Zeffy gives you donation forms, event ticketing, raffles, auctions, and online stores right away. BetterWorld and Donorbox lock these tools behind paid subscriptions, forcing you to upgrade or use separate platforms.

Do my donors need to create accounts or cover fees when they give?

No. Zeffy accepts all payment types without donor logins or fee calculations. BetterWorld requires accounts for bank transfers, and Donorbox asks donors to cover processing fees at checkout.

What kind of support can I expect when I need help with campaigns?

Zeffy's nonprofit experts respond in 2-6 hours via email, chat, and phone. BetterWorld's support isn't nonprofit-specific, and Donorbox has 24-48 hour email delays during peak giving seasons.

How do BetterWorld and Donorbox handle fees compared to Zeffy?

BetterWorld asks donors to cover processing fees at checkout, while Donorbox takes 2.95% plus card fees from every donation. Zeffy covers all fees so you keep 100%.

Can I sell merchandise and run auctions without paying extra fees?

Yes. Zeffy includes online stores and auctions at zero cost. BetterWorld locks stores behind paid plans, and Donorbox requires third-party integrations for both.

Looking for a better option?

Zeffy was built for nonprofits like yours

focus on what matters

Built for small teams with big missions.

Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first — so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.

Start your nonprofit

ZERO-FEE

Keep 100% of every dollar.

No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every penny goes straight to your mission, while competitors take 2-3% off every donation.

Start your nonprofit

ALL-IN-ONE PLatform

Ditch the tech mess.

Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.

Start your nonprofit

plug-and-play

Get going, fast.

Built for teams like yours — whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.

Start your nonprofit

mobile-first

Fundraise from every device, anywhere.

From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.

Start your nonprofit

No turnover

Never lose a donor to volunteer transition.

Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.

Start your nonprofit

100% free forever.

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!