Facebook Fundraisers Takes 1.99% and Hides Your Donors. Here's the Alternative.

Facebook charges 1.99% + $0.49 per gift and won't share donor emails for thank-yous or tax receipts. Zeffy gives you full donor data and zero fees.

Zeffy is trusted by 100,000+ nonprofits

Facebook Fundraisers

Zeffy VS Facebook Fundraisers

Zeffy VS Facebook Fundraisers: What nonprofits should know before choosing.

Pricing

Completely free. Always. But how? →

1.99% + $0.49.

per gift

Processing fees

$0 in credit card and transaction fees. Zeffy covers these. How? →

1.99% + $0.49.

per transaction

Platform fees

Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.

$0.

No platform fees for eligible nonprofits.

Monthly fees

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

$0.

No monthly fees.

Other fees

We've never charged a single cent to nonprofits and we never will.

N/A.

No other fees.

Pricing transparency

10/10.

No platform fees, no credit card fees, no hidden fees, no fees period!

3/10.

Fees buried in help pages, no dedicated pricing page. Must dig through support docs to find costs.

Value for money

5/5.

450+ reviews on Capterra. All-in-one fundraising, zero fees, unbeatable value.

N/A.

Features

5/5.

No training needed. Built for busy nonprofit teams, not tech pros. Launch a campaign in under 30 minutes.

4.4/5.

Built for personal campaigns, not nonprofits - missing donor tools, tax receipts, and event features

Donations

Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.

Facebook Fundraisers collect donations through Facebook's platform - but you can't access donor data or contact info

Ticketing

Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.

No ticketing tools - Facebook is built for social fundraising, not event management or ticket sales

Peer-to-Peer Fundraising

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

Peer-to-peer fundraising with social sharing - but limited customization and no control over branding

Auctions

Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.

No auction features - Facebook Fundraisers is for simple donation campaigns only, not event fundraising

Raffles

Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.

No raffle features - can't sell tickets, track entries, or run compliant drawings through Facebook

Online Store

Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.

No online store - Facebook Fundraisers only accept donations, not product or merchandise sales

Memberships

Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.

No membership tools - one-time and recurring donations only, no member management or portals

Donor management/CRM

Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.

No donor management - basic supporter list only, no profiles, giving history, or contact tools

Emails & Newsletter

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

No email tools - Facebook notifications only, requires separate platform for donor communication

Payment Processing

Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.

Facebook Pay processing with funds transferred directly to your linked bank account

Payment Methods

All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.

Payments processed through Facebook Pay — credit/debit cards and supported digital wallets are accepted for Facebook users. ACH bank transfers and native in-person Tap to Pay are not available.

Credit Card Payments

Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.

Credit and debit cards accepted through Facebook's payment system - limited to Facebook users only.

Apple Pay & Google Pay

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

Digital wallets supported through Facebook Pay - requires donors to have Facebook accounts.

ACH / Bank Transfers

Accept bank transfers with zero fees. Full donation amounts go straight to your mission.

No ACH bank transfers available - card payments only through Facebook's platform.

Tap to Pay App

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

No in-person payment collection - fundraisers exist only within Facebook's social platform.

Support

5/5.

Real humans, real fast. Free email and phone support — no bots, no paywalls, no runaround.

3.7/5.

Generic Facebook support with slow response times — no dedicated nonprofit team or fundraising-specific guidance available.

Help Center

Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.

Comprehensive help center with nonprofit-specific guides and resources.

Email Support

Email us anytime. Most questions answered within hours — not days.

Email support through Facebook Help Center with slow response times — not nonprofit-focused.

Phone Support

Need to talk? Call us. Real support from real people who understand nonprofits.

No phone support for fundraisers — must rely on Facebook's automated help system.

Onboarding

Get set up in under 30 minutes. No training required — but we're here if you need us.

Self-service onboarding only — no dedicated onboarding for nonprofits.

Community

Join thousands of nonprofits sharing tips, templates, and best practices.

No community forum or user groups available.

Zeffy is 100% free, always.

Calculate savings

How is Zeffy free?

Why Zeffy over Facebook Fundraisers?

Keep more of every dollar and own your donor relationships

💰

Keep more of every dollar and own your donor relationships

Facebook takes fees and hides your supporters. Zeffy gives you 100% of donations, full donor data, and tools to build real relationships.

🔓

You can't build relationships without donor data

Facebook keeps donor contact info locked away. Zeffy gives you full access to every supporter's details so you can say thank you, send updates, and build real relationships.

🏠

Your fundraising shouldn't live in someone else's app

Facebook limits you to their platform and tools. Zeffy gives you a branded donation page, email campaigns, and a CRM — so you own your fundraising, not rent it.

⚡

Get started in minutes, not months

Facebook's setup is buried in menus and help docs. Zeffy gets you fundraising in under 10 minutes — with free support from nonprofit experts if you need it.

Questions nonprofits ask when choosing between Zeffy and Facebook Fundraisers

Does Facebook Fundraisers give me access to my donor contact information?

No. Facebook keeps donor contact details private, so you can't send thank you emails, tax receipts, or updates. Zeffy gives you full access to every donor's information so you can build real relationships and keep supporters engaged.

Can I use my own branding with Facebook Fundraisers?

No. Facebook Fundraisers live on Facebook's platform with their branding and design. Zeffy gives you a custom donation page with your logo, colors, and messaging so donors recognize and trust your organization.

How much does Facebook Fundraisers cost nonprofits?

Facebook charges 1.99% plus $0.49 per donation in processing fees. On a $10,000 campaign, that's $248 in fees. Zeffy is 100% free for nonprofits — donors have the option to leave a voluntary contribution to keep the platform running.

Can I send tax receipts to donors through Facebook Fundraisers?

No. Facebook doesn't provide tax receipt tools or donor email addresses. Zeffy automatically generates and sends tax receipts to every donor, saving you hours of manual work and keeping you compliant.

Can I run auctions through Facebook Fundraisers?

No. Facebook Fundraisers only supports basic donation collection — there's no auction functionality built in. Zeffy includes free auction tools where you can add items, set bidding rules, send automatic outbid notifications, and charge winners when the auction closes.

How long does it take to set up a fundraiser on Zeffy vs Facebook?

You can launch a Zeffy donation page in under 10 minutes with your own branding, automatic tax receipts, and full donor access. Facebook Fundraisers are quick to create but lock you into their platform with limited customization and no donor contact info.

Does Zeffy have a CRM to track donors like Facebook does?

Facebook doesn't give you donor contact information at all, so there's nothing to track. Zeffy includes a free built-in CRM where you can see every donor's giving history, segment supporters, and send follow-up emails directly from the platform.

Is Zeffy really free or are there hidden fees?

Zeffy is 100% free for nonprofits — no platform fees, no transaction fees, no credit card fees. The platform is funded by optional tips from donors, which are never required. You keep every dollar you raise.

Can I send email campaigns to donors with Facebook Fundraisers?

No. Since Facebook keeps donor contact details private, you can't email your supporters directly. Zeffy gives you full donor data plus built-in email tools so you can send thank-you messages, updates, and fundraising appeals without paying for a separate email platform.

Does Facebook Fundraisers give me access to my donor contact information?

Can I use my own branding with Facebook Fundraisers?

How much does Facebook Fundraisers cost nonprofits?

Can I send tax receipts to donors through Facebook Fundraisers?

Can I run auctions through Facebook Fundraisers?

How long does it take to set up a fundraiser on Zeffy vs Facebook?

Does Zeffy have a CRM to track donors like Facebook does?

Is Zeffy really free or are there hidden fees?

Can I send email campaigns to donors with Facebook Fundraisers?

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

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Network for Good

CauseVox

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!