Blackbaud VS Pledge

Blackbaud charges 2.99% plus $600 annually. Pledge takes 5% if donors don't tip. Both eat into your mission funding — $2,900 to $5,000 lost on every $100,000 raised.

Decorative

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Decorative

Blackbaud VS Pledge

Blackbaud VS Pledge: What nonprofits should know before choosing.

Blackbaud
Pledge
Pledge
<div class="comparetable"><div class="div-block-440"><div id="emailfeatures"class="tablerow is-header"><div class="column1 is-header"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8c44be5e84b3fa1ec188e_email.svg"alt=""><div class="comparecategorytitle">All-in-one Fundraising Features</div></div><div class="column2 is-header"><div class="rich-text_table is-header"></div></div><div class="column3 is-header"><div class="rich-text_table is-header"></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Zero-Fees on Transactions</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">All-in-One Toolkit (Donations, Events, Auctions, Store, Raffles...)</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Designed Specifically for Nonprofits</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Built-in CRM (Donor Profiles, History, Tags)</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Unified Dashboard to Track Everything</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Multi-Channel Fundraising (Email, Events, P2P)</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text"></p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Automated Workflows (emails, receipts, reminders)</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text"></p></div></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Custom Branded Pages for Campaigns</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text"></p></div></div></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="pricing"class="tablerow is-header"><div class="column1 is-header"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8c44be5e84b3fa1ec188e_pricing.svg"alt=""><div class="comparecategorytitle">Pricing</div></div><div class="column2 is-header"><div class="rich-text_table is-header"><p class="rich-text_table is-header big-text">Varies</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><img><p class="rich-text_table is-header">3% + card fees + $99/mo minimum</p></div></div></div><div class="column3 is-header"><div class="rich-text_table is-header"><p class="rich-text_table is-header big-text">Varies</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><img><p class="rich-text_table is-header">You cover fees if tips fail</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Processing fees</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">2.99% +&nbsp;$0.30</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><img><p class="table_text">for Visa, Mastercard, Discover, Diners Club, and JCB; 3.5% + $0.30 for American Express; 1% + fee per transaction for ACH/Direct Debit</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">2.9% +&nbsp;$0.30</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><img><p class="table_text">per transaction for donations over $1,000; processing fees covered by Pledge for donations of $1,000 or less</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Platform fees</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">$20/month</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><img><p class="table_text">Blackbaud NetCommunity Account: $20–$75 per Merchant Account</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">0%</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><img><p class="table_text">Pledge does not charge platform fees for donations $1,000 or less; some partners may charge 5% platform fee</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Monthly fees</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">$0</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><img><p class="table_text">No monthly fees</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">$5/month</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><img><p class="table_text">Monthly disbursement fee</p></div></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Value for money</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">N/A</p><div class="table_icon-text-content"><img src=""alt=""><img><p class="table_text"></p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><p class="rich-text_table big-text">N/A</p><div class="table_icon-text-content"><img src=""alt=""><img><p class="table_text"></p></div></div></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="pricing"class="tablerow is-header"><div class="column1 is-header"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8d5b26894c6e329782874_Features.svg"alt=""><div class="comparecategorytitle">Features</div></div><div class="column2 is-header"><div class="rich-text_table is-header"><p class="rich-text_table is-header big-text">N/A</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="rich-text_table is-header">Enterprise platform with broad features but a steep learning curve and heavy IT requirements.</p></div></div></div><div class="column3 is-header"><div class="rich-text_table is-header"><p class="rich-text_table is-header big-text">4.8/5</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="rich-text_table is-header">Simple peer-to-peer and event platform, but lacks auctions, memberships, and an online store.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Donations</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Donation forms with customization and recurring giving, but require a paid plan and IT support to set up.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Donation forms with recurring giving; advanced branding and features require a paid plan.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Ticketing</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Event ticketing via Blackbaud Altru, sold separately from fundraising tools.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Event ticketing with registration management and check-in tools, available on paid plans only.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Peer-to-Peer Fundraising</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Peer-to-peer campaigns available but require higher-tier plans and technical setup.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Peer-to-peer campaigns with team pages and fundraiser dashboards; higher-tier plans required.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Auctions</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Silent and live auction tools via Blackbaud Altru, requiring enterprise subscription and technical implementation.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No auction features; platform focuses on peer-to-peer and event fundraising.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Raffles</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No raffle tools; requires third-party integrations or manual management.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No raffle tools; nonprofits need a separate platform for compliance and winner selection.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Online store</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No online store functionality; not designed for selling merchandise or products.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No online store functionality; cannot sell merchandise alongside fundraising.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Memberships</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Member management via Altru with portals, renewals, and benefits tracking, available as an enterprise product.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No membership management; supports recurring donations but lacks member portals or tiers.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Donor Management/CRM</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Enterprise donor database with wealth screening, engagement scoring, and multi-product gift tracking.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Donor database with giving history and contact management, but limited segmentation.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Emails & Newsletter</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Email campaigns via Luminate Online with templates and segmentation, sold as a separate add-on.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Basic donor communication and campaign updates with limited templates and automation.</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Payment Processing</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Payment processing through Blackbaud Merchant Services at 2.99% + $0.30; must use their processor.</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Stripe integration supporting multiple methods including Apple Pay and Google Pay.</p></div></div></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div class="tablerow is-header"><div class="column1 is-header"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8de3026f5d3875f3329a3_BigIcons.svg"alt=""><div class="comparecategorytitle">Payment methods</div></div><div class="column2 is-header"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="rich-text_table is-header">Cards and ACH through merchant services; in-person payments require hardware purchase.</p></div></div><div class="column3 is-header"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="rich-text_table is-header">Cards, digital wallets, and ACH supported; no native in-person payment tools.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Credit Card Payments</div></div><div class="column2 is-compare is-purple"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">All major credit and debit cards processed via Blackbaud Merchant Services; setup fees apply.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">All major credit and debit cards accepted via Stripe integration with standard processing fees.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Apple Pay & Google Pay</div></div><div class="column2 is-compare is-purple"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Digital wallets supported via Blackbaud checkout for organizations using the full payments suite.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Apple Pay and Google Pay supported via Stripe checkout on donation forms.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">ACH / Bank Transfers</div></div><div class="column2 is-compare is-purple"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">ACH bank transfers available through Blackbaud Merchant Services; additional monthly and per-transaction fees apply.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">ACH bank transfers available for recurring donations; reduces fees on larger gifts.</p></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Tap to Pay App</div></div><div class="column2 is-compare is-purple"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">In-person payments supported via Blackbaud POS; requires hardware purchase and a separate merchant account.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">In-person payment tools not available; requires separate hardware setup for events and galas.</p></div></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="pricing"class="tablerow is-header"><div class="column1 is-header"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8df20d98a80f025f7cb0f_BigIcons.svg"alt=""><div class="comparecategorytitle">Customer Support</div></div><div class="column2 is-header"><div class="rich-text_table is-header"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="rich-text_table is-header big-text">2.9/5</p></div></div></div><div class="column3 is-header"><div class="rich-text_table is-header"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="rich-text_table is-header big-text">5.0/5</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Unlimited Support</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Enterprise-level support requires $10,000+ contracts - smaller nonprofits get basic email help with slower response times</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">Support access depends on pricing tier - no dedicated nonprofit support team or clear response time commitments</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Phone Support / Office Hours</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Phone support available for enterprise customers - basic plans limited to email and chat during business hours</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No clear phone support or scheduled calls mentioned - appears to be email/chat only</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Webinars</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">Limited webinar content focused on enterprise features - most training requires paid contracts or consulting services</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No webinars or training sessions mentioned - limited educational resources for nonprofits</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Help Center</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Comprehensive help center with step-by-step guides built for nonprofit teams</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Comprehensive help center with step-by-step guides, video tutorials, and nonprofit-specific resources</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Email</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">Email support with response times varying by plan tier - priority responses given to higher-paying enterprise clients</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Email support available but response times unclear and there is no dedicated nonprofit support team</p></div></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Nonprofit-Focused Support Team</div></div><div class="column2 is-compare is-purple"><div class="rich-text_table w-richtext"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">Enterprise support requires $10,000+ contracts — smaller nonprofits get basic email help with slower responses</p></div></div></div><div class="column3 is-compare"><div class="rich-text_table w-richtext"style="text-align:left;"><div class="table_icon-text-content"style="justify-content:flex-start;align-items:flex-start;"><img src="https://cdn.prod.website-files.com/614b8c46183dbb5cb4f4c787/68fa33fd658c1e061f792993_68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">Support access depends on pricing tier — no dedicated nonprofit support team or clear response commitments</p></div></div></div></div></div></div>

Zeffy is 100% free, always.

Why Zeffy over Pledge?

Why Zeffy over Blackbaud and Pledge?

Why choose Zeffy over Blackbaud and Pledge if you're a nonprofit

💯

Blackbaud and Pledge charge fees on every donation — Zeffy doesn't

Blackbaud takes 2.99% plus merchant fees on every transaction, and Pledge charges 2.9% on gifts over $1,000. Zeffy covers all processing costs so 100% of every donation goes to your mission.

🎟️

You shouldn't need enterprise contracts to run a raffle or sell tickets

Blackbaud requires separate enterprise products for auctions and raffles, and Pledge doesn't offer them at all. Zeffy includes donations, events, raffles, auctions, and memberships in one free platform.

🧰

Get all your fundraising tools in one place without paying for each one separately

Blackbaud sells fundraising tools separately with implementation timelines, and Pledge limits features to paid tiers. Zeffy gives you everything you need to raise money year-round at zero cost.

Questions nonprofits ask when choosing between Zeffy and Pledge

Frequently asked questions

Can I run my entire fundraising year without switching platforms?

Yes. Zeffy includes donations, events, memberships, raffles, auctions, and online stores in one platform — all 100% free. Unlike Blackbaud and Pledge that require separate tools or paid add-ons for different fundraising activities, you get everything you need in one place without juggling multiple logins or learning new systems mid-campaign.

Do I really keep 100% of donations with zero fees?

Absolutely. Zeffy charges zero platform fees, zero processing fees, and zero monthly fees on donations of any size. While Blackbaud takes 2.99% + fees and Pledge charges on larger gifts plus monthly disbursement costs, you keep every dollar your donors give. Donors have the option to leave a voluntary contribution to support our platform.

Can I get help without paying for enterprise support?

Yes. Zeffy provides free live chat, email, and phone support to every organization — no contracts required. Our team responds within 2–6 business hours and includes nonprofit fundraising experts who understand your challenges. Unlike competitors that reserve quality support for enterprise clients, we believe every nonprofit deserves real help.

Can I get all fundraising tools without paying for separate add-ons?

Yes. Zeffy includes donations, events, memberships, raffles, auctions, and online stores in one platform — all 100% free. Blackbaud sells tools separately and Pledge requires paid plans for full features, so you'd pay extra for ticketing, branding, or advanced tools.

Will I lose money to fees on larger donations?

Never. Zeffy charges zero fees on gifts of any size, so a $5,000 donation stays $5,000. Blackbaud takes 2.99% + fees on every gift, and Pledge charges 2.9% on donations over $1,000 — that's $145+ lost on larger gifts that should go to your mission.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

Looking for a better option?

Related content

What makes Zeffy different

Zeffy was built for nonprofits like yours

focus on what matters

Built for small teams with big missions.

Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first — so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.

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Sign up for free

ZERO-FEE

Keep 100% of every dollar.

No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every penny goes straight to your mission, while competitors take 2-3% off every donation.

Start your nonprofit
How is Zeffy free?

ALL-IN-ONE PLatform

Ditch the tech mess.

Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.

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Sign up for free

plug-and-play

Get going, fast.

Built for teams like yours — whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.

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Sign up for free

mobile-first

Fundraise from every device, anywhere.

From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.

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Sign up for free

No turnover

Never lose a donor to volunteer transition.

Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.

Start your nonprofit
Sign up for free
Sign up to Zeffy for free
100% free forever.

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story
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