Google Forms VS Jotform

Google Forms and Jotform help you collect information, but they don't connect to fundraising or donor management. Zeffy gives you donation forms, event registration, volunteer signups, and donor tracking — all with zero fees so every dollar raised stays with your mission.

Zeffy is trusted by 100,000+ nonprofits

Jotform

Google Forms VS Jotform

Google Forms VS Jotform: What nonprofits should know before choosing.

Form Builders Features

Built-in Payment Processing with 0% Fees

Custom Questions & Form Logic

Form Creation & Custom Fields

Recurring Donation Toggle

Branded + embeddable Donation Forms

Multi-Use Forms: Donations, Events, Registrations

Data Export & Integrations

Automated Tax Receipts & Donor Acknowledgements

Pricing

$0.

Free, but no payment processing

N/A.

Monthly fees plus card fees

Processing fees

$0.

No native payment processing; third-party add-ons may charge fees

$0.

No platform processing fees; payment processor fees may apply

Platform fees

$0.

No platform fees; Google Forms is free to use with a Google account

$19.50.

Nonprofit platform pricing with Bronze, Silver, and Gold tiers; 50% discount applies

Monthly fees

$0.

for personal use with a Google account; included in Google Workspace plans: Business Starter $7/user/month, Business Standard $14/user/month, Business Plus $22/user/month, Enterprise (contact sales)

$19.50.

Starting price for Bronze nonprofit plan; Silver and Gold tiers also available; 50% discount applies

Value for money

4.4.

N/A.

Features

4.8/5.

Simple form builder, but you'll need other tools for payments and donor tracking.

4.4/5.

More features than Google Forms, but setup takes time and extra integrations add costs.

Donations

Basic donation collection through form fields, but no payment processing, donor management, or automated receipts built-in.

Basic donation forms available, but no built-in payment processing. You'll need to integrate third-party payment tools and pay transaction fees.

Ticketing

Basic event registration through forms, but no ticket sales, seating management, check-in tools, or attendee communication.

Basic event registration forms available, but no ticket generation, check-in tools, seating management, or attendee communication features.

Peer-to-Peer Fundraising

No peer-to-peer fundraising tools - can't create fundraiser pages, track individual campaigns, or manage supporter networks.

No peer-to-peer fundraising tools. You'd need separate platforms and manual coordination to manage supporter-led campaigns.

Auctions

Google Forms doesn't support auction functionality - no bidding features, winner notifications, or payment processing for auction events.

Jotform doesn't support auction functionality. You'd need separate auction software and manual processes to track bids and winners.

Raffles

Limited raffle support - can collect entries through forms but no ticket sales, winner selection, or prize management features.

Can create raffle entry forms, but no ticket generation, winner selection tools, or automated prize distribution management.

Online store

No e-commerce features - can collect product orders via forms but lacks inventory management, shipping, or secure checkout.

Limited e-commerce capabilities through form integrations. No inventory management, shipping tools, or comprehensive store features.

Memberships

Google Forms lacks membership management features. You'd need separate tools to track member data, renewals, and payment history.

Limited membership features. Basic form collection without built-in recurring payments or member portal access.

Donor Management/CRM

Google Forms stores basic form responses but lacks donor tracking, giving history, or relationship management features nonprofits need.

Basic contact management through form submissions. No donor tracking, giving history, or relationship tools.

Emails & Newsletter

Google Forms can collect email addresses but has no built-in email marketing. You'd export data and use separate mailing tools.

No built-in email marketing. Requires third-party integrations to send newsletters or follow-up emails.

Payment Processing

Google Forms doesn't process payments. You'd need to integrate third-party payment tools and manually match form responses to transactions.

Google Forms doesn't process payments. You'd need to integrate third-party payment tools and manually match form responses to transactions.

Payment methods

No payment processing - just form responses

Limited payments through third-party add-ons

Credit Card Payments

Not supported - Google Forms collects responses, not payments

Limited support - Available through third-party integrations like Stripe or PayPal

Apple Pay & Google Pay

Not supported - Google Forms collects responses, not payments

Limited support - Available only through integrated payment processors

ACH / Bank Transfers

Not supported - Google Forms collects responses, not payments

Not supported - Jotform focuses on form building, not payment processing

Tap to Pay App

Not supported - Google Forms collects responses, not payments

Not supported - No mobile payment app for in-person transactions

Customer Support

4.8/5.

4.4/5.

Unlimited Support

Google Forms does not offer unlimited support - help is limited to standard Google support tiers

Jotform limits support based on plan tier, with premium support for higher plans

Phone Support / Office Hours

Google Forms does not provide phone support or scheduled office hours for users

Jotform offers phone support only for Enterprise plans during business hours

Webinars

Google Forms provides occasional training sessions through Google for Education programs

Jotform provides occasional webinars and training sessions for users

Help Center

Google Forms includes a help center with articles and troubleshooting guides

Jotform maintains a comprehensive help center with guides and tutorials

Google Forms offers basic email support through Google Workspace help channels

Jotform offers email support with response times varying by plan level

Nonprofit-Focused Support Team

Basic email help through Google Workspace channels — built for general users, not nonprofits

Support access depends on plan tier — priority help for higher-paying users only

Zeffy is 100% free, always.

Calculate savings

How is Zeffy free?

Why Zeffy over Google Forms and Jotform?

Why choose Zeffy over Google Forms and Jotform if you're a nonprofit

🛡️

Keep 100% of donations instead of paying monthly fees

Google Forms and Jotform charge monthly subscription fees on top of payment processing costs. Zeffy charges zero fees, so every dollar donated goes directly to your mission.

💳

Accept payments without building forms from scratch

Google Forms can't process payments and Jotform requires complex integrations. Zeffy includes secure payment processing, donor receipts, and campaign tracking in one simple platform.

🤝

Get real support when you need it most

Google Forms offers basic help articles and Jotform limits support by plan tier. Zeffy provides unlimited email support and live training sessions for every nonprofit, no matter your budget.

Frequently asked questions

Why choose Zeffy over Google Forms for nonprofit fundraising?

Google Forms collects information but can't process payments. You'd need separate payment tools and pay transaction fees. Zeffy handles donations, events, and memberships in one platform with zero fees, so 100% of donations reach your cause.

How does Zeffy compare to Jotform for nonprofit organizations?

Jotform charges monthly fees plus transaction costs for payment processing through third-party integrations. Zeffy offers built-in payment processing with zero fees, plus donor management and automated receipts designed specifically for nonprofits.

Can form builders like Google Forms handle our nonprofit's fundraising needs?

Form builders collect data but lack payment processing, donor management, and automated receipts nonprofits need. Zeffy combines form building with complete fundraising tools, processing donations with zero fees while managing donor relationships automatically.

Does Zeffy work better than form builders for nonprofit fundraising?

Form builders like Google Forms and Jotform collect information but can't process payments or manage donors. You'd need multiple tools and pay transaction fees. Zeffy handles everything in one place with zero fees.

Why not just use Google Forms or Jotform for our nonprofit events?

Google Forms can't sell tickets or process payments. Jotform charges monthly fees plus transaction costs. Zeffy manages event registration, ticket sales, and check-ins with zero fees, keeping 100% of your revenue.

Looking for a better option?

Zeffy was built for nonprofits like yours

focus on what matters

Built for small teams with big missions.

Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first — so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.

Start your nonprofit

ZERO-FEE

Keep 100% of every dollar.

No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every penny goes straight to your mission, while competitors take 2-3% off every donation.

Start your nonprofit

ALL-IN-ONE PLatform

Ditch the tech mess.

Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.

Start your nonprofit

plug-and-play

Get going, fast.

Built for teams like yours — whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.

Start your nonprofit

mobile-first

Fundraise from every device, anywhere.

From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.

Start your nonprofit

No turnover

Never lose a donor to volunteer transition.

Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.

Start your nonprofit

100% free forever.

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!