Is Neon One Worth $99/Month? Compare Pricing, Fees, and Features

Neon CRM starts at $99 a month, priced on your revenue, and Memberships, Volunteers and Events are add-on modules at +10%, +10% and +20% of the subscription. Zeffy charges none of it.

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Zeffy VS Neon One

Zeffy VS Neon One: What nonprofits should know before choosing.

Zeffy
Neon One
Neon One
<div class="comparetable"><div class="div-block-440"><div id="pricing"class="tablerow is-header"><div class="column1 is-header"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8c44be5e84b3fa1ec188e_pricing.svg"alt=""/><div class="comparecategorytitle">Pricing</div></div><div class="column2 is-header"><div class="stack"><p class="rich-text_table is-header">$</p><p class="rich-text_table is-header big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="rich-text_table is-header">Completely free. Always.<a href="https://www.zeffy.com/home/free-online-fundraising-platform"target="_blank"class="rich-text_table is-header">But how? →</a></p></div></div><div class="column3 is-header"><div id="pricing-header"class="rich-text_table is-header"><div class="stack"><p class="rich-text_table is-header big-text">Varies</p></div><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""/><p class="rich-text_table is-header">$99/month to start, priced on your revenue</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Processing fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">$0 in credit card and transaction fees. Zeffy covers these.<a href="https://www.zeffy.com/home/free-online-fundraising-platform"target="_blank"class="table_text">How? →</a></p></div></div><div class="column3 is-compare"><div id="processingfees"class="rich-text_table w-richtext"><p class="rich-text_table big-text">not published</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">per credit card transaction; 1% +&nbsp;$1.00 per ACH/e-check; +1% per transaction for American Express</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Platform fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.</p></div></div><div class="column3 is-compare"><div id="platformfees"class="rich-text_table w-richtext"><p class="rich-text_table big-text">Varies</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">Neon CRM starts at $99/month on revenue-based pricing. Neon One does not publish a transaction rate for Neon Pay</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Monthly fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0/month</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">No subscriptions, no paywalls. Every org, big or small, gets full access for free.</p></div></div><div class="column3 is-compare"><div id="monthlyfees"class="rich-text_table w-richtext"><p class="rich-text_table big-text">$99/month</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">Essentials Plan $99/month; Impact Plan $199/month; Empower Plan $399/month, based on total revenue and pricing tier</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Other fees</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table">$</p><p class="rich-text_table big-text">0</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">We've never charged a single cent to nonprofits and we never will.</p></div></div><div class="column3 is-compare"><div id="otherfees"class="rich-text_table w-richtext"><p class="rich-text_table big-text">Varies</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">One-time implementation/data conversion fees starting at $349; training &amp; consulting packages starting at $600 for 4 hours</p></div></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Pricing transparency</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table big-text">10/10</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">No platform fees, no credit card fees, no hidden fees, no fees period!</p></div></div><div class="column3 is-compare"><div id="pricingtransparency"class="rich-text_table w-richtext"><p class="rich-text_table big-text">4/10</p><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""/><p class="table_text">Pricing buried in Google snippets and PDFs. No clear pricing page found, fees scattered across sources.</p></div></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Value for money</div></div><div class="column2 is-compare is-green"><div class="stack"><p class="rich-text_table big-text">5/5</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"/><p class="table_text">450+ reviews on Capterra. All-in-one fundraising, zero fees, unbeatable value.</p></div></div><div class="column3 is-compare"><div id="valueformoney"class="rich-text_table w-richtext"><p class="rich-text_table big-text">N/A</p></div></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="features"class="tablerow is-header"><div class="column1 is-header"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8d5b26894c6e329782874_Features.svg"alt=""><div class="comparecategorytitle">Features</div></div><div class="column2 is-header"><div class="stack"><p class="rich-text_table is-header big-text">5/5</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"><p class="rich-text_table is-header">No training needed. Built for busy nonprofit teams, not tech pros. Launch a campaign in under 30 minutes.</p></div></div><div class="column3 is-header"><div class="stack"><p class="rich-text_table is-header big-text">4.1/5</p></div><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"><p class="rich-text_table is-header">Feature-rich platform built for larger nonprofits - requires paid plans and training to access full tools</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Donations</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text">Donation forms with customization options and recurring giving - requires paid CRM plan for full features</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Ticketing</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text">Event registration and ticketing through integrated event management module</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Peer-to-Peer Fundraising</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text">Peer-to-peer campaigns available but require higher-tier paid plans to access</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Auctions</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No native auction tools - requires Neon CRM users to integrate with separate third-party auction platforms</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Raffles</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No native raffle tools - requires third-party integrations or manual workarounds</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Online Store</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No online store functionality - not designed for selling merchandise or products</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Memberships</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text">Memberships are an optional add-on module priced at +10% of your Neon CRM subscription</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Donor management/CRM</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text">Full donor profiles with giving history, engagement tracking, wealth screening, and custom fields</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Emails & Newsletter</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text">Built-in email campaigns with templates, automation workflows, and donor segmentation tools</p></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Payment Processing</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text">Neon Pay processes donations with multiple payment methods including ACH and credit cards</p></div></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="payments"class="tablerow is-header"><div class="column1 is-header"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8de3026f5d3875f3329a3_BigIcons.svg"alt=""><div class="comparecategorytitle">Payment Methods</div></div><div class="column2 is-header"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="rich-text_table is-header">All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.</p></div></div><div class="column3 is-header"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="rich-text_table is-header">Credit cards and ACH only through Neon Pay. No digital wallets or in-person payment options.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Credit Card Payments</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text">All major credit and debit cards through Neon Pay - requires using their payment processor with transaction fees</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Apple Pay & Google Pay</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No digital wallet support mentioned - traditional card and ACH payments only</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">ACH / Bank Transfers</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Accept bank transfers with zero fees. Full donation amounts go straight to your mission.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text">ACH bank transfers available through Neon Pay only - locked into their payment system</p></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Tap to Pay App</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Anyone on your team can take payments from their phone. No card reader, no fees, no friction.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">No native in-person payment tools - CRM focused, requires separate hardware and payment processing setup</p></div></div></div></div></div>
<div class="comparetable"><div class="div-block-440"><div id="support"class="tablerow is-header"><div class="column1 is-header"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f8c44be5e84b3fa1ec188e_support.svg"alt=""><div class="comparecategorytitle">Support</div></div><div class="column2 is-header"><div class="stack"><p class="rich-text_table is-header big-text">5/5</p></div><div class="table_icon-text-content"><img loading="lazy"src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"><p class="rich-text_table is-header">Chat with a real person available when needed, email answered in 1 to 6 business hours, and calls on request. Free on every account.</p></div></div><div class="column3 is-header"><div class="stack"><p class="rich-text_table is-header big-text">4.3/5</p></div><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt="Decorative"class="icon-1rem align-top"><p class="rich-text_table is-header">Neon One publishes free live chat, email and phone support on every Neon CRM plan, which starts at $99 a month.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Help Center</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text">Comprehensive resource library with guides, tutorials, and FAQs accessible 24/7.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Email Support</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Email us anytime. Most questions answered within hours — not days.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text">Email support is included on every plan. Neon One publishes no response-time commitment.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Phone Support</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">We offer calls. Reach out by email or chat first so we can understand what you need.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/688244e8c87679558de97ca0_check.svg"alt=""><p class="table_text">Phone support is included free on every Neon CRM plan, per their pricing page.</p></div></div></div><div class="tablerow is-white"><div class="column1 is-compare"><div class="left-column_text">Onboarding</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Get set up in under 30 minutes. No training required — but we're here if you need us.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">Neon One documents onboarding and data migration for Neon CRM; it does not publish what either costs.</p></div></div></div><div class="tablerow endrow"><div class="column1 is-compare"><div class="left-column_text">Community</div></div><div class="column2 is-compare is-green"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/686433f81dd99f7d4de5259b_Check.svg"alt=""><p class="table_text">Join thousands of nonprofits sharing tips, templates, and best practices.</p></div></div><div class="column3 is-compare"><div class="table_icon-text-content"><img src="https://cdn.prod.website-files.com/60af7f6d21134db12548f5b9/68f88305e139b495704e4273_Close.svg"alt=""><p class="table_text">Support runs through their docs, webinars and the free chat, email and phone channels.</p></div></div></div></div></div>

Zeffy is 100% free, always.

Why Zeffy over Neon One?

Why Zeffy over Zeffy and Neon One?

Keep more of every dollar without paying for features you don't need

💰

Keep more of every dollar without paying for features you don't need

Zeffy gives you donations, ticketing, CRM, and email in one place with zero monthly fees or transaction costs, so your budget goes to your mission, not software.

💸

Your budget shouldn't pay for software before it pays for your mission

Neon One charges $99/month minimum, plus processing fees, plus setup costs. Zeffy is 100% free, so every dollar raised goes directly to your work.

🚀

Run your fundraising without learning a new system first

Neon One requires training sessions and a learning curve before you can launch. Zeffy works right away, no onboarding required, so you can start fundraising today.

🤝

Get help from people who actually understand small nonprofits

Neon One publishes free live chat, email and phone support on every Neon CRM plan. Zeffy offers free, unlimited support from nonprofit fundraising experts with a 93% satisfaction rating.

Questions nonprofits ask when choosing between Zeffy and Neon One

Frequently asked questions

Can I switch from Neon One to Zeffy without losing my donor data?

Yes. You can import your donor data into Zeffy and start using it right away. There are no setup fees, no implementation costs, and no training required to get started.

Does Zeffy really charge zero fees for donor management and fundraising?

Yes. Zeffy charges zero platform fees, zero monthly fees, and zero transaction fees. You keep 100% of every donation. Donors have the option to leave a voluntary contribution to keep Zeffy free for nonprofits.

Can I use Zeffy without paying monthly subscription fees like Neon One?

Absolutely. Zeffy includes donor management, donation forms, event ticketing, email campaigns, and payment processing with no monthly subscription. Neon CRM starts at $99 a month on revenue-based pricing, and Memberships, Volunteers and Events are optional add-on modules priced at +10%, +10% and +20% of that subscription.

How does Zeffy make money if there are no fees for nonprofits?

Donors have the option to leave a voluntary contribution when they give. This keeps Zeffy 100% free for nonprofits, so your entire budget goes to your mission instead of software fees.

Does Neon One charge setup or implementation fees?

Neon One publishes a FAQ on onboarding and data migration for Neon CRM but does not publish a price for either, so treat any setup figure you see elsewhere with caution. What they do publish is the shape of the bill: $99 a month to start, charged on your revenue rather than your contact count, plus +10% for Memberships, +10% for Volunteers and +20% for Events. Zeffy has no subscription, no add-on modules and no setup fee.

How long does it take to get started with Zeffy compared to Neon One?

Zeffy works immediately with no onboarding or training sessions required. Neon One typically requires training and has a learning curve before your team can use it effectively.

Does Zeffy offer peer-to-peer fundraising like Neon One?

Yes. Zeffy includes peer-to-peer fundraising, donation forms, event ticketing, the CRM and email campaigns with no platform fee. Neon One also includes Peer-to-Peer in its base Neon CRM plan, so the difference is the $99 a month it starts at, and the +20% add-on if you want their Events module.

What kind of customer support does Zeffy offer compared to Neon One?

Zeffy answers email in 1 to 6 business hours, offers chat with a real person when needed and calls on request, free on every account. Neon One publishes free live chat, email and phone support on every Neon CRM plan, so support is not the difference here; the $99 a month and the add-on percentages are.

Is Zeffy a good alternative to Neon One for small nonprofits?

Yes. Zeffy gives small nonprofits access to donations, ticketing, CRM, and email tools without monthly fees or transaction costs. Neon One starts at $99/month plus processing fees, which can strain tight budgets.

What does Neon One charge for memberships, events and volunteers?

Those three are add-on modules rather than part of the base plan, and Neon One prices them as a percentage of your Neon CRM subscription: +10% for Memberships, +10% for Volunteers and +20% for Events. A nonprofit running both events and a membership program pays the subscription plus 30% of it. Zeffy includes memberships and event ticketing with no platform fee and no module to add.

How does Neon One's revenue-based pricing work?

Neon One charges on your total revenue rather than your number of records, which they present as a way to keep unlimited contacts without paying for size. The other side of it is that your software bill rises as your fundraising grows. Zeffy does not charge on revenue, on contacts or on features.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

Looking for a better option?

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What makes Zeffy different

Zeffy was built for nonprofits like yours

focus on what matters

Built for small teams with big missions.

Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first — so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.

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ZERO-FEE

Keep 100% of every dollar.

No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every penny goes straight to your mission, while competitors take 2-3% off every donation.

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How is Zeffy free?

ALL-IN-ONE PLatform

Ditch the tech mess.

Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.

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plug-and-play

Get going, fast.

Built for teams like yours — whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.

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Sign up for free

mobile-first

Fundraise from every device, anywhere.

From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.

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No turnover

Never lose a donor to volunteer transition.

Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.

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Sign up to Zeffy for free
100% free forever.

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

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