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Neon One vs Zeffy: Neon CRM Pricing, Fees and Features Compared
Neon CRM is a donor CRM from $99 a month that rises with your revenue, with events and memberships as paid modules. Zeffy is a free fundraising platform with the CRM built in.
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Neon One
G2 ratings
Zeffy
3,463 reviews
Neon CRM
444 reviews
Ease of Setup
Zeffy:
95%
564 responses
Neon CRM:
77%
269 responses
Ease of Use
Zeffy:
95%
1,054 responses
Neon CRM:
80%
357 responses
Quality of Support
Zeffy:
95%
490 responses
Neon CRM:
83%
342 responses
Meets Requirements
Zeffy:
94%
572 responses
Neon CRM:
84%
354 responses
Interaction Tracking
Zeffy:
92%
367 responses
Neon CRM:
82%
141 responses
Donor Communications
Zeffy:
95%
55 responses
Neon CRM:
81%
194 responses
Automation
Zeffy:
90%
366 responses
Neon CRM:
77%
148 responses
Event Planning
Zeffy:
91%
412 responses
Neon CRM:
74%
145 responses
Peer-to-peer Fundraising
Zeffy:
87%
306 responses
Neon CRM:
69%
91 responses
Zeffy VS Neon One
Pricing
Zeffy:
$
0.
Neon One: 
$99.
a month to start, rising with your revenue. Events +20%, memberships and volunteers +10% each.
Processing fees
Neon One:
N/A.
Rates not published, plus a monthly merchant account fee.
Platform fees
Zeffy:
$
0.
Zeffy never takes a cut. You keep 100% of every donation.
Neon One:
$0.
No fee per gift. The subscription rises with what you raise instead.
Monthly fees
Zeffy:
$
0/month.
No subscriptions, no paywalls. Every org, big or small, gets full access for free.
Neon One:
$99.
to start on Neon CRM, priced on your revenue, not your contacts.
Other fees
Zeffy:
$
0.
We've never charged a single cent to nonprofits and we never will.
Neon One:
Onboarding packages, price not published. Another payment processor costs from $50 a month.
Value for money
Neon One:
What it means
Zeffy:
Zeffy's price doesn't move when you raise more: no subscription, no modules and no processing, at $10,000 or $10 million.
Neon One:
Neon CRM starts at $99 a month and rises with your revenue, with events, memberships and volunteers as % modules and unpublished processing rates.
Donor CRM
Zeffy:
A free CRM built into your fundraising. Every gift lands on the donor record.
Neon One: 
A full donor CRM. Plans start at $99 a month and cost more as your revenue grows.
Donor database
Zeffy: 
Donations, tickets, memberships and shop orders build your donor database on their own. Unlimited contacts.
Neon One:
Supporter profiles with unlimited contacts and unlimited users.
Notes & reminders
Zeffy:
A timeline of gifts, emails and notes per contact, with reminders and a daily email of follow-ups due.
Neon One:
Internal tasks and reminders when a supporter's giving or membership activity drops.
Segments & lists
Zeffy:
Filter by giving, campaign or any custom property, and save it as an auto-updating list.
Neon One:
Segments built from events, volunteer shifts and email engagement.
Newsletters
Zeffy:
Drag-and-drop builder and AI drafts, with open, click and donation reporting. Unlimited sends, no fees.
Neon One:
Email marketing and text messaging, included in Neon CRM.
Automations
Zeffy:
A welcome series for new subscribers that stops once they give or go monthly. Campaign reminders and receipts send on their own.
Neon One:
Unlimited automated workflows and stewardship journeys.
Reporting
Zeffy:
Live dashboards for recurring donors, plus the AI Data Assistant: ask in plain words, get charts back.
Neon One:
Unlimited reports and dashboards.
Tax receipts
Zeffy:
Auto-generated, resendable, and attributed to the right fund.
Neon One:
Branded donation receipts.
Integrations
Zeffy:
QuickBooks sync, Zapier, and a public API with webhooks, all free. Import contacts straight from Mailchimp.
Neon One:
QuickBooks, Windfall wealth screening and an open API.
Price
Zeffy:
$0. No per-contact or per-user fees, ever.
Neon One:
From $99 a month, rising with your revenue.
What it means
Zeffy:
Zeffy's CRM is free, like everything on Zeffy: profiles, segments, emails and AI reporting, filled by every gift you collect.
Neon One:
Neon CRM is a complete donor CRM with email, texting and workflows, and its price grows with the money your nonprofit raises.
All-in-one fundraising
Zeffy:
4.8/5.
Ease of use on Capterra. Every way to raise money in one place, all free.
Neon One:
4.1/5.
Ease of use on Capterra. Donations and peer-to-peer included; events and memberships are paid modules.
Donations
Zeffy:
Donation forms and pages with recurring giving, pledges, fund choice and automatic tax receipts. No fees.
Neon One:
Unlimited donation forms and campaigns, with recurring gifts and a donor portal.
Ticketing
Zeffy:
Sell tickets and run registrations. Every buyer lands in your donor CRM. No fees.
Neon One:
Events module, +20% of your subscription: ticketing, check-in, seating charts.
Peer-to-Peer Fundraising
Zeffy:
Personal and team pages with live leaderboards. Every donor they bring in becomes your contact.
Neon One:
Team and personal pages included in Neon CRM. Neon Fundraise, a separate product from $158 a month, adds endurance events, pledges and multi-currency.
Auctions
Zeffy:
Silent auctions with outbid alerts for bidders. No platform fee, no per-item fee.
Neon One:
Through ClickBid, a partner integration. Its price is not publicly mentioned.
Raffles
Zeffy:
Where your state allows raffles: numbered digital tickets sent automatically, bundles and 50/50 thermometers. No fee on any ticket.
Neon One:
Raffles are not publicly mentioned.
Sweepstakes
Zeffy:
Drawings with a free way to enter, open in every US state, with official rules written from your campaign. No fee on any entry.
Neon One:
Sweepstakes are not publicly mentioned.
Online Store
Zeffy:
Sell merch with sizes and stock counts, with pick-up or shipping. Keep every dollar.
Neon One:
An online store is not publicly mentioned.
Memberships
Zeffy:
Sign-up forms, automatic renewals and reminders, and digital cards in Apple and Google Wallet. No fees on dues.
Neon One:
Memberships module, +10% of your subscription: portal, levels, automated renewals.
What it means
Zeffy:
Zeffy includes tickets, memberships, auctions, raffles, sweepstakes and a store in its free plan, with nothing extra to buy.
Neon One:
Neon CRM includes donations and peer-to-peer; events and memberships cost +20% and +10%, and auctions go through a partner.
Sources
Zeffy:
Donations · Ticketing · Peer-to-peer · Auctions · Raffles · Sweepstakes · Store · Memberships
Neon One:
Payment Methods
Zeffy:
Cards, wallets, ACH, DAFs and Tap to Pay. No fees, no processor to set up.
Neon One:
Cards, wallets, PayPal, Venmo, ACH and DAFs through Neon Pay, at rates it does not publish.
Credit Card Payments
Zeffy:
Accept all major credit cards with zero processing fees. Zeffy covers the cost, so you keep 100% of every donation.
Neon One:
Through Neon Pay, with a higher rate on American Express.
Apple Pay & Google Pay
Zeffy:
One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.
Neon One:
Apple Pay and Google Pay, plus PayPal and Venmo.
ACH / Bank Transfers
Zeffy:
Accept bank transfers with zero fees. Full donation amounts go straight to your mission.
Neon One:
ACH through Neon Pay.
Donor-Advised Funds (DAF)
Zeffy:
Accept donor-advised fund gifts of $1,000 or more, for US charities, with no fees.
Neon One:
DAF payments through Neon Pay.
Countries & currencies
Zeffy:
For nonprofits in the US, Canada, the UK, Ireland, Australia and Germany, paid in their local currency.
Neon One:
Countries and currencies are not publicly mentioned.
Tap to Pay App
Zeffy:
Anyone on your team can take payments from their phone. No card reader, no fees, no friction.
Neon One:
A handheld Neon Pay terminal for tap, chip or swipe.
What it means
Zeffy:
Zeffy takes the same cards, wallets, ACH and DAF gifts with no merchant account to open and no rate to negotiate.
Neon One:
Neon Pay accepts every main way to pay, with rates confirmed at setup and a monthly merchant account fee.
Support
Zeffy:
4.9/5.
Customer service on Capterra. Email, chat and calls on request, free for every nonprofit.
Neon One:
4.3/5.
Customer service on Capterra. Free chat, email and phone for every Neon CRM customer.
Help Center
Zeffy:
500+ help articles and step-by-step guides, all free, all the time.
Neon One:
Help resources, with virtual support agents 24/7.
Email Support
Zeffy:
Email us anytime. Answers within 2 to 6 business hours.
Neon One:
Email, in business hours.
Phone Support
Zeffy:
Calls on request. Reach out by email or chat first and we'll set one up.
Neon One:
Phone, in business hours, included.
Onboarding
Zeffy:
No training required, and we're here by email or chat if you need us.
Neon One:
Onboarding packages from guided self-service to full data migration. Price not published.
Community
Zeffy:
Join thousands of nonprofits sharing tips, templates, and best practices.
Neon One:
Webinars and resources. A user community is not publicly mentioned.
What it means
Zeffy:
Zeffy needs no onboarding package: you set up alone in minutes, and email and chat answer within 2 to 6 business hours if you need help.
Neon One:
Neon One includes chat, email and phone for every Neon CRM customer, with onboarding sold as packages.
Zeffy is 100% free, always.
Raise more without paying more for your software
📈
Raise more without paying more
Neon CRM's price is tied to your revenue, so a better year means a bigger bill. Zeffy costs nothing at any size, whether you raise $10,000 or $10 million.
🧩
No modules to add
With Neon One, events cost +20% of your subscription and memberships +10%. On Zeffy, ticketing, memberships, auctions, raffles and a store are all switched on, for free.
🤝
A CRM that comes with the fundraising
With Neon One, you pay for the CRM, then pay more for event and membership tools. Zeffy gives you the fundraising tools and the CRM together, free: every gift lands on the donor's record.
What is the difference between Neon One and Zeffy?
Zeffy runs your fundraising and your donor CRM in one free plan. It covers donations, tickets, memberships, auctions, raffles, a store and newsletters, and every gift lands on the donor's record. Neon One works the other way around: it sells a donor CRM, then charges more for fundraising tools. Neon CRM starts at $99 a month and its price rises with your revenue. Events, memberships and volunteers are modules on top, and Neon Pay processing applies to every gift.
How much does Neon CRM cost?
Neon CRM starts at $99 a month. Neon One prices it on your revenue, not your number of contacts, so you pay more as you raise more. On top of the subscription:
- Events module: +20% of your subscription.
- Memberships and Volunteers modules: +10% each.
- Neon Pay processing: rates not published, confirmed at setup, plus a monthly merchant account fee.
- Onboarding packages: price not published.
On Zeffy, nothing grows with your revenue. No subscription, no module and no processing fee to plan for: see how Zeffy is free. Source: neonone.com, October 2026.
Is Neon One the same as Neon CRM?
Neon One is the company and its platform; Neon CRM is its main product, the donor CRM this page compares. Neon One also sells Neon Websites (from $69 a month), Neon Fundraise for larger peer-to-peer campaigns (from $158 a month), Arts People for performing arts ticketing ($0.99 per ticket plus transaction fees) and Neon Launch for new nonprofits ($49 a month plus transaction fees).
Are events, memberships and volunteers included in Neon CRM?
No, they are add-on modules priced as a share of your Neon CRM subscription: Events +20%, Memberships +10% and Volunteers +10%. Donation forms, peer-to-peer, email and texting are included in the base plan. On Zeffy, ticketing and memberships are included and free, with no module to add.
How does Neon One process donations, and what are the fees?
Through Neon Pay, its own processor, which needs a dedicated merchant account. Neon One does not publish its rates: there is a standard rate on Visa, Mastercard and Discover, a higher one on American Express, and a monthly merchant account fee, all confirmed at setup. Donors can choose to cover the fee. Zeffy processes every payment with no fee and no merchant account to open.
Should we choose Neon CRM or Zeffy?
Choose Zeffy if you want donations, events, memberships and a donor CRM in one free account whose cost never grows with what you raise.
Choose Neon CRM if your team plans its year around a paid CRM and needs what Neon builds around it: volunteer scheduling, texting supporters, wealth screening through Windfall or a Neon website. Plan for a subscription that grows as your revenue does.
Does Neon One have a free plan?
No. Neon CRM starts at $99 a month, and Neon Launch, for new nonprofits, at $49 a month plus transaction fees. Zeffy has no paid plan at all: one free plan with every tool, including a free public donation hub page that gathers all your campaigns in one link.
Is Zeffy really free?
Yes, at every size. Where Neon CRM's price rises with your revenue, Zeffy charges no subscription, no platform fee and no processing fee. At checkout, donors may add an optional contribution for Zeffy on top of their gift, which stays whole. See how Zeffy is free.
Still undecided?
Keep comparing — and see why nonprofits choose Zeffy
100,000+ nonprofits trust Zeffy — and keep their fees at $0.
For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.
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As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.
Masey, Loose Ends.
Read the full story
“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”
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Amy R
Rebuilding Together Metro Chicago
Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!
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Debra B
Glory to Glory Women's Mentoring Ministry
Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!
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Carmen M
DIVINA World Foundation
Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!
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Nathan C
Jiwa International
Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.
Ryan S
Jesters Theatre: Youth Unlimited
We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.
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Jennifer H
GSCB Troop 144
We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.
Mark B
Theta Mu Lambda Charitable Foundation
Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!
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Stevie C
We Are HER
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Zero-fee fundraising in action — nonprofit stories worth sharing.
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