Square VS Zelle

Square and Zelle both help you accept payments, but they charge fees that reduce your fundraising impact. Zeffy gives you donation forms, event ticketing, peer-to-peer campaigns, and donor management — all with zero fees so every dollar stays with your mission.

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Square VS Zelle

Square VS Zelle: What nonprofits should know before choosing.

Square
Zelle
Payment processing Features
Square:
Zelle:
Payments processing
Square:
Yes

Zelle:
Yes

0% Processing / Transaction Fee
Square:
Yes

Zelle:
Yes

ACH / Bank Transfers
Square:
Yes

Zelle:
Yes

Credit / Debit Card Acceptance
Square:
Yes

Zelle:
No

Digital Wallets (Apple Pay, Google Pay)
Square:
Yes

Zelle:
No

International Payments
Square:
Yes

Zelle:
No

Fraud Detection
Square:
Yes

Zelle:
Yes

Built in Fundraising Tools (Tickets, Auctions, Forms. etc.)
Square:
No

Zelle:
No

PCI Compliance
Square:
Yes

Zelle:
Yes

Pricing
Square:

N/A.

Card fees and monthly costs per sale

Zelle:

$0.

No fees, but bank may charge

Processing fees
Square:

2.6% + 15¢.

2.5% + 15¢ (Plus), 2.4% + 15¢ (Premium); Online: 3.3% + 30¢ (Free), 2.9% + 30¢ (Plus & Premium); Online API: 2.9% + 30¢ (all plans)

Zelle:

$0.

No transaction fees for consumers/non-profits. Banks cover fees.

Platform fees
Square:

N/A.

No separate platform fees - included in monthly subscription plans

Zelle:

$0.

User's bank may charge account fees.

Monthly fees
Square:

$0/month.

Starting at $0/month for Free plan

Zelle:

$0.

User's bank may charge account fees.

Value for money
Square:

4.5.

Zelle:

N/A.

Features
Square:

4.5/5.

Powerful but pricey. Charges fees on every donation and requires extra tools for email and donor tracking.

Zelle:

N/A.

Simple peer-to-peer transfers only. No donation receipts, recurring payments, or nonprofit fundraising features built in.

Donations
Square:
Yes

Accepts donations but charges 2.9% + 30¢ per transaction, plus additional fees for nonprofits using their donation tools

Zelle:
Yes

Zelle allows person-to-person transfers but lacks donation-specific features like tax receipts, donor management, or recurring giving options.

Ticketing
Square:
Yes

Basic payment processing for events, but lacks nonprofit-specific features like donation add-ons or attendee management

Zelle:
No

Zelle can't handle event ticketing. No ticket creation, seating management, or check-in capabilities for nonprofit events and galas.

Peer-to-Peer Fundraising
Square:
No

No built-in peer-to-peer fundraising tools - requires third-party integrations or manual workarounds for supporter campaigns

Zelle:
Yes

Zelle enables basic peer-to-peer transfers but lacks fundraising campaign tools, goal tracking, or donor engagement features nonprofits need.

Auctions
Square:
Yes

Square doesn't offer auction functionality - you'll need separate auction software that may not integrate with your payment system

Zelle:
Yes

Zelle doesn't support auction functionality. You'd need separate auction software and manual processes to collect payments from winning bidders.

Raffles
Square:
No

No raffle-specific features - you'd handle raffle sales as regular transactions without compliance or winner selection tools

Zelle:
Yes

Zelle doesn't support raffle ticket sales or winner selection. You'd need separate raffle software and manual payment collection processes.

Online store
Square:
Yes

Full e-commerce capabilities with inventory management, but transaction fees add up quickly for nonprofit merchandise sales

Zelle:
No

Zelle isn't designed for e-commerce. No product catalogs, inventory tracking, or shopping cart functionality for selling nonprofit merchandise.

Memberships
Square:
Yes

Square offers basic recurring billing for memberships but charges transaction fees on every payment, making ongoing membership revenue expensive for nonprofits.

Zelle:
Yes

Zelle doesn't offer membership management tools. You'd need separate software to track member dues, renewal dates, and membership levels.

Donor Management/CRM
Square:
Yes

Square provides basic customer data but lacks nonprofit-specific donor management features like donation tracking, donor segmentation, or giving history reports.

Zelle:
Yes

Zelle doesn't provide donor tracking or CRM features. You can't store donor information, track giving history, or segment supporters.

Emails & Newsletter
Square:
Yes

Square doesn't include email marketing tools. You'll need to integrate with third-party services like Mailchimp, adding extra costs and complexity to your setup.

Zelle:
No

Zelle has no email marketing capabilities. You'd need separate tools to communicate with donors and send newsletters or fundraising appeals.

Payment Processing
Square:
No

Square processes donations with 2.9% + 30¢ fees per transaction. No special nonprofit rates or fee-free options available for charitable organizations.

Zelle:
No

Square processes donations with 2.9% + 30¢ fees per transaction. No special nonprofit rates or fee-free options available for charitable organizations.

Payment methods
Square:
No

Credit cards and tap-to-pay only. No bank transfers

Zelle:
No

Bank transfers only. No cards or digital wallets

Credit Card Payments
Square:
Yes

Supported - Accepts all major credit and debit cards with processing fees starting at 2.6% + 10¢

Zelle:
No

Not supported - Zelle doesn't process credit card payments, only bank transfers

Apple Pay & Google Pay
Square:
Yes

Supported - Accepts contactless payments including Apple Pay and Google Pay through their readers

Zelle:
No

Not supported - Zelle operates independently of digital wallet services

ACH / Bank Transfers
Square:
No

Not supported - Square focuses on card payments and doesn't offer ACH bank transfers

Zelle:
No

Not supported - Zelle only handles bank-to-bank transfers, not ACH payment processing

Tap to Pay App
Square:
Yes

Supported - Offers Tap to Pay on iPhone for contactless payments without additional hardware

Zelle:
No

Not supported - Zelle doesn't offer point-of-sale or tap-to-pay functionality

Customer Support
Square:

4.5/5.

Zelle:

N/A.

Unlimited Support
Square:
Yes

Square offers tiered support based on account type and transaction volume

Zelle:
Yes

Zelle doesn't provide unlimited support - assistance depends on your bank

Phone Support / Office Hours
Square:
Yes

Square provides phone support during standard business hours for merchants

Zelle:
Yes

Zelle doesn't offer direct phone support or scheduled office hours

Webinars
Square:
Yes

Square offers occasional training sessions and educational webinars for business users

Zelle:
Yes

Zelle doesn't offer webinars or training sessions for nonprofit organizations

Help Center
Square:
Yes

Square maintains a comprehensive help center with articles and guides

Zelle:
Yes

Zelle offers basic FAQ resources but lacks nonprofit-specific guidance

Email
Square:
Yes

Square provides live chat support during business hours for account holders

Zelle:
No

Zelle provides limited live chat support through participating banks only

Nonprofit-Focused Support Team
Square:
Yes

Support built for merchants, not nonprofits — tiered help based on transaction volume

Zelle:
No

Bank-dependent support with no nonprofit expertise or direct contact options

Zeffy is 100% free, always.

Why Zeffy over Square and Zelle?

Why choose Zeffy over Square and Zelle if you're a nonprofit

💸

Square and Zelle charge fees that eat into your fundraising

Square takes 2.9% + 30¢ per donation while Zelle may charge bank fees. Zeffy charges zero fees, so every dollar raised goes to your mission.

🧰

Square and Zelle require separate tools for nonprofit essentials

Square and Zelle can't handle raffles, auctions, or peer-to-peer campaigns. Zeffy includes everything nonprofits need in one platform.

🤝

Square and Zelle lack donor stewardship features

Square and Zelle don't track donor relationships or send acknowledgments. Zeffy helps you build lasting connections with supporters.

Frequently asked questions

Why should nonprofits choose Zeffy over Square for donations?

Square charges 2.9% + 30¢ on every donation, eating into your mission funds. Zeffy processes donations at 0% platform fees, keeping 100% of donations for your cause. Donors can leave a voluntary contribution to support our platform.

How does Zeffy compare to Zelle for nonprofit fundraising?

Zelle only handles basic bank transfers without donation receipts, donor tracking, or fundraising tools. Zeffy provides complete donation management with automated tax receipts, donor profiles, and campaign tracking at zero platform fees.

What makes Zeffy better than payment processors for small nonprofits?

Payment processors like Square treat nonprofits like regular businesses, charging fees on every transaction. Zeffy is built specifically for nonprofits with zero platform fees, donation-focused features, and tools that help you raise more money.

Why doesn't Zeffy charge fees like Square and other payment processors?

Payment processors like Square charge fees because they're built for businesses seeking profit. Zeffy operates differently - we're designed specifically for nonprofits. Donors have the option to leave a voluntary contribution to keep our platform running at zero cost to your organization.

Can Zeffy handle more than just basic transfers like Zelle?

Unlike Zelle's basic bank transfers, Zeffy provides complete fundraising tools including automated tax receipts, donor profiles, event ticketing, and campaign tracking. You get everything needed to run professional fundraising campaigns without paying platform fees.

Looking for a better option?

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What makes Zeffy different

Zeffy was built for nonprofits like yours

focus on what matters

Built for small teams with big missions.

Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first — so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.

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ZERO-FEE

Keep 100% of every dollar.

No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every penny goes straight to your mission, while competitors take 2-3% off every donation.

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How is Zeffy free?

ALL-IN-ONE PLatform

Ditch the tech mess.

Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.

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plug-and-play

Get going, fast.

Built for teams like yours — whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.

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mobile-first

Fundraise from every device, anywhere.

From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.

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No turnover

Never lose a donor to volunteer transition.

Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.

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100% free forever.

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

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