Donately Charges 4% Per Donation. What If You Kept It All?

Zeffy includes ticketing, donor CRM, and email tools free. Donately's free plan doesn't.

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Zeffy VS Donately

Zeffy VS Donately: What nonprofits should know before choosing.

Zeffy
Donately
Pricing
Zeffy:

$

0.

Completely free. Always. But how? →

Donately:

Varies.

4% platform cut + card fees per gift

Processing fees
Zeffy:

$

0.

$0 in credit card and transaction fees. Zeffy covers these. How? →

Donately:

2.2% + $0.30.

per transaction for nonprofit credit cards via Stripe/PayPal; 2.9% + $0.30 for standard cards; 0.8% (capped at $5) for ACH/bank transfers via Stripe

Platform fees
Zeffy:

$

0.

Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.

Donately:

4%.

Startup (Free Plan): 4%; Team Plan: 2%; Lower Fees Plan: 2%; License Plan: 0.5%

Monthly fees
Zeffy:

$

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

Donately:

$0.

Startup (Free Plan): $0/month; Team Plan: $49/month billed annually or $69/month billed monthly; Lower Fees Plan: $99/month or $999/year; License Plan: one-time $5,000 payment with no monthly fee

Other fees
Zeffy:

$

0.

We've never charged a single cent to nonprofits and we never will.

Donately:

$0.

Donors can optionally cover processing and platform fees; no additional fees mentioned

Pricing transparency
Zeffy:

10/10.

No platform fees, no credit card fees, no hidden fees, no fees period!

Donately:

8/10.

Clear pricing page with all fees visible. Platform, processing, and monthly costs separated explicitly.

Value for money
Zeffy:

5/5.

450+ reviews on Capterra. All-in-one fundraising, zero fees, unbeatable value.

Donately:

4.4/5.

Features
Zeffy:

5/5.

No training needed. Built for busy nonprofit teams, not tech pros. Launch a campaign in under 30 minutes.

Donately:

5.0/5.

Requires paid plans for full features - limited tools without add-ons or third-party integrations

Donations
Zeffy:
Yes

Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.

Donately:
Yes

Donation forms with recurring giving and custom branding - requires paid plan for advanced features

Ticketing
Zeffy:
Yes

Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.

Donately:
No

No event ticketing tools - requires separate platform or third-party integration for events

Peer-to-Peer Fundraising
Zeffy:
Yes

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

Donately:
Yes

Peer-to-peer campaigns available but require higher-tier paid plans to access

Auctions
Zeffy:
Yes

Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.

Donately:
No

No auction support - requires connecting external auction platforms for silent or live auctions

Raffles
Zeffy:
Yes

Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.

Donately:
No

No raffle or contest tools - not designed for fundraising campaigns beyond direct donations

Online Store
Zeffy:
Yes

Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.

Donately:
No

No online store or product sales - focused only on donation collection

Memberships
Zeffy:
Yes

Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.

Donately:
No

Recurring donation plans only - no membership portal, tiers, or member-specific benefits management

Donor management/CRM
Zeffy:
Yes

Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.

Donately:
Yes

Donor profiles with giving history, custom fields, and segmentation tools for targeted outreach

Emails & Newsletter
Zeffy:
Yes

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

Donately:
Yes

Automated receipts and thank-you emails - no campaign builder or donor newsletter tools

Payment Processing
Zeffy:
Yes

Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.

Donately:
Yes

Stripe integration with multiple payment methods including ACH bank transfers and digital wallets

Payment Methods
Zeffy:
Yes

All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.

Donately:
Yes

Credit cards and digital wallets with ACH. No in-person payment tools without third-party setup.

Credit Card Payments
Zeffy:
Yes

Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.

Donately:
Yes

All major credit and debit cards accepted through Stripe integration with 2.9% + 30¢ processing fees

Apple Pay & Google Pay
Zeffy:
Yes

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

Donately:
Yes

Apple Pay and Google Pay supported through Stripe checkout on donation forms

ACH / Bank Transfers
Zeffy:
Yes

Accept bank transfers with zero fees. Full donation amounts go straight to your mission.

Donately:
Yes

ACH bank transfers available for US donors - reduces fees on larger donations to 0.8% + $5 cap

Tap to Pay App
Zeffy:
Yes

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

Donately:
No

No native in-person payment tools - requires separate hardware setup and third-party integration

Support
Zeffy:

5/5.

Real humans, real fast. Free email and phone support — no bots, no paywalls, no runaround.

Donately:

4.5/5.

Support available on all plans but limited to email-only support with slow response times during peak giving seasons; no phone support, live chat, or nonprofit-specific expertise.

Help Center
Zeffy:
Yes

Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.

Donately:
Yes

Yes - Complete resource library with step-by-step guides, FAQs, and best practices for nonprofit fundraising

Email Support
Zeffy:
Yes

Email us anytime. Most questions answered within hours — not days.

Donately:
Yes

Email support available but response times are slow during peak giving seasons like year-end.

Phone Support
Zeffy:
Yes

Need to talk? Call us. Real support from real people who understand nonprofits.

Donately:
No

No phone support or scheduled calls available — support is email-only.

Onboarding
Zeffy:
Yes

Get set up in under 30 minutes. No training required — but we're here if you need us.

Donately:
No

Self-service onboarding only — no dedicated onboarding or nonprofit-specific setup assistance.

Community
Zeffy:
Yes

Join thousands of nonprofits sharing tips, templates, and best practices.

Donately:
No

No community forum or user groups available.

Zeffy is 100% free, always.

Why Zeffy over Donately?

Keep more of every dollar without choosing between fees and features

💰

Keep more of every dollar without choosing between fees and features

Zeffy gives you donation forms, donor management, and email tools with zero platform fees, so you don't have to pay monthly or lose 2–4% per gift to fundraise.

⚖️

You shouldn't have to choose between lower fees and the tools you need

Donately's free plan charges 4% per donation, and unlocking peer-to-peer or advanced features means paying $49–$99/month. Zeffy gives you everything with zero platform fees.

🧾

Your donors deserve receipts that don't feel like an afterthought

Donately sends automated thank-yous, but there's no way to build real donor relationships through email. Zeffy includes donor CRM, segmentation, and campaign emails in one place.

🚀

Get started in minutes, not months

Donately's setup requires Stripe integration, form building, and figuring out what's locked behind paid tiers. Zeffy works out of the box with everything included from day one.

Questions nonprofits ask when choosing between Zeffy and Donately

What payment methods can donors use on Zeffy?

Donors can give using credit cards, debit cards, ACH bank transfers, Apple Pay, and Google Pay. All payment methods are built in and ready to use without connecting external accounts or paying setup fees. No. Zeffy handles all payment processing for you at no cost. You don't need a Stripe account, PayPal setup, or any third-party integrations to start accepting donations and receiving funds.

Does Zeffy really charge zero platform fees for donation forms?

Yes. Zeffy charges zero platform fees and zero monthly fees. Donors have the option to leave a voluntary contribution to support our platform, so you keep 100% of every donation without paying for software.

Can I send personalized emails to donors without paying extra?

Yes. Zeffy includes donor management, segmentation, and email campaigns at no cost. You can send personalized thank-yous, updates, and appeals to specific donor groups without upgrading to a paid plan.

How long does it take to start accepting donations with Zeffy?

You can start accepting donations in minutes. Create your account, build a donation form, and start fundraising. No payment processor setup, no feature paywalls, and no waiting for approval.

What are Donately's fees compared to Zeffy?

Donately's free plan charges 4% per donation, plus 2.9% + $0.30 in processing fees. Paid plans run $49–$99/month. Zeffy charges zero platform fees and zero processing fees, so you keep 100% of every donation.

How much can my nonprofit save by switching from Donately to Zeffy?

A nonprofit raising $50,000 annually could save over $2,000 by switching to Zeffy. For $10,000 in monthly donations, Donately can cost $220–$789/month while Zeffy costs $0.

Does Zeffy take a percentage of donations?

No. Zeffy never takes a percentage of your donations. The platform is funded by optional donor tips, which are never required. Your nonprofit keeps 100% of what you raise.

Does Donately have hidden fees or monthly costs?

Donately's free plan takes 4% of each donation. To access advanced features like integrations or custom branding, you'll pay $49–$99/month plus processing fees on every transaction.

Is Zeffy or Donately better for small nonprofits with limited budgets?

Zeffy is built for small teams that need to keep every dollar. You get donation forms, CRM, ticketing, and email tools with zero fees. Donately offers more integrations but charges platform and processing fees that add up quickly.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

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