Zeffy VS HandUp

Keep 100% of every donation with professional fundraising tools that build lasting donor relationships, not just one-time crowdfunding campaigns.

Zeffy is trusted by 100,000+ nonprofits

Zeffy VS HandUp

Zeffy VS HandUp: What nonprofits should know before choosing.

Pricing

Completely free. Always. But how? →

8%.

fee per gift, charged to donors

Processing fees

$0 in credit card and transaction fees. Zeffy covers these. How? →

3%.

credit card processing fee charged to donors on campaigns as part of the 8% total fee

Platform fees

Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.

5%.

platform fee charged to donors on campaigns as part of the 8% total fee

Monthly fees

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

N/A.

Optional monthly fee available for additional support services; exact amount not disclosed

Other fees

We've never charged a single cent to nonprofits and we never will.

$0.

Free to nonprofits for Member Profiles; HandUp covers credit card processing fees and asks donors for an optional tip to cover operating expenses

Pricing transparency

10/10.

No platform fees, no credit card fees, no hidden fees, no fees period!

3/10.

No pricing page. Fees buried in FAQ and third-party sites; users must dig to find 8% donor fee

Value for money

5/5.

450+ reviews on Capterra. All-in-one fundraising, zero fees, unbeatable value.

2.5/5.

Features

5/5.

No training needed. Built for busy nonprofit teams, not tech pros. Launch a campaign in under 30 minutes.

3.5/5.

Built for individual crowdfunding, not nonprofits - clumsy donor tools and missing features for events or memberships

Donations

Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.

HandUp focuses on direct-to-person giving for homelessness services - not built for general nonprofit fundraising

Ticketing

Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.

No event ticketing tools - platform is designed for social services crowdfunding, not events

Peer-to-Peer Fundraising

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

Individual client campaigns only - not designed for team fundraising or peer-to-peer events

Auctions

Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.

No auction features - crowdfunding platform focused on individual campaigns, not event-based fundraising

Raffles

Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.

No raffle or lottery features - limited to direct donation campaigns for individuals in need

Online Store

Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.

No online store or product sales - focused solely on donation campaigns for homeless services

Memberships

Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.

No membership tools - designed for one-time crowdfunding campaigns, not recurring member relationships

Donor management/CRM

Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.

Basic donor data from campaigns only - no full donor profiles, giving history, or relationship tracking

Emails & Newsletter

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

Campaign update emails only - no donor communication tools or fundraising newsletters

Payment Processing

Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.

Stripe integration with payment processing for crowdfunding campaigns

Payment Methods

All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.

Credit cards only. No digital wallets, ACH bank transfers, or in-person payment options.

Credit Card Payments

Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.

All major credit and debit cards accepted - but 2.9% + $0.30 fee per transaction reduces funds reaching your cause

Apple Pay & Google Pay

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

No Apple Pay or Google Pay support - donors must enter card details manually at checkout

ACH / Bank Transfers

Accept bank transfers with zero fees. Full donation amounts go straight to your mission.

No ACH bank transfer option - donors limited to higher-fee card payments only

Tap to Pay App

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

No in-person payment tools - crowdfunding platform designed for online campaigns only

Support

5/5.

Real humans, real fast. Free email and phone support — no bots, no paywalls, no runaround.

4/5.

Email-only support through contact form with unclear response times. No phone help, live training, or nonprofit-specific guidance available.

Help Center

Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.

Complete resource library with guides, tutorials, and best practices built specifically for nonprofits

Email Support

Email us anytime. Most questions answered within hours — not days.

Email support available via contact form, but response times are unclear and there's no dedicated nonprofit support team

Phone Support

Need to talk? Call us. Real support from real people who understand nonprofits.

No phone support or scheduled calls available — email contact only through the general inquiry form

Onboarding

Get set up in under 30 minutes. No training required — but we're here if you need us.

No onboarding or training sessions offered — users must self-serve and learn the platform independently

Community

Join thousands of nonprofits sharing tips, templates, and best practices.

No community forum or user groups available

Zeffy is 100% free, always.

Calculate savings

How is Zeffy free?

Keep more of every dollar, reach more donors

💰

Keep more of every dollar, reach more donors

HandUp charges donors an 8% fee on top of their gift. Zeffy is 100% free, so your supporters give more and you keep everything they donate.

👀

Your donors see the fees before they give

HandUp adds an 8% fee on top of every donation. Zeffy keeps 100% of what donors give, so you never have to explain why their $50 became $46.

🛠️

Built for one campaign, not your whole year

HandUp works for crowdfunding campaigns, but you still need separate tools for events, memberships, and donor follow-up. Zeffy handles it all in one place.

🚀

Get started in minutes, not months

HandUp's basic setup works for simple campaigns, but you're on your own after that. Zeffy gives you free onboarding help from nonprofit fundraising experts.

How does Zeffy compare to HandUp for nonprofit fundraising?

Zeffy is 100% free with no platform or processing fees. HandUp charges donors an 8% fee on top of every donation, which can discourage giving and reduce what you receive.

Can I use Zeffy for more than just crowdfunding campaigns?

Yes. Zeffy handles donation forms, event ticketing, memberships, peer-to-peer fundraising, and donor management in one platform. HandUp focuses only on crowdfunding campaigns.

Does Zeffy charge donors fees like HandUp does?

No. Zeffy never charges platform or processing fees. Donors have the option to leave a voluntary contribution to support our mission, but it's completely optional and they keep 100% control.

What payment options does Zeffy offer that HandUp doesn't?

Zeffy accepts credit cards, ACH bank transfers, Apple Pay, and Google Pay. HandUp only accepts cards with higher fees, which means donors pay more and you receive less.

What donor management tools does Zeffy offer that HandUp doesn't?

Zeffy includes donor management tools to track giving history, send thank-you emails, and build lasting relationships. HandUp only provides basic campaign data without follow-up tools.

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!