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PromoTix Review: Great for Ticketing, But What About Fundraising?
PromoTix charges 3% + $1.49 per ticket plus $29/mo—and only sells tickets. Zeffy adds donations, auctions, and CRM for $0.
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PromoTix
Zeffy VS PromoTix
Pricing
Zeffy:
$
0.
PromoTix: 
3% + $1.49.
card fees per ticket
Processing fees
PromoTix:
2.75% + $0.25.
per transaction with PromoTix Processing Pro; 2.9% + $0.30 per transaction with Stripe
Platform fees
Zeffy:
$
0.
Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.
PromoTix:
1.75%.
Ticketing: 1.75% per ticket; Ticketing + Marketing: 3% + $1.49 per ticket; Professional: $0 + 0% per ticket with annual subscription
Monthly fees
Zeffy:
$
0/month.
No subscriptions, no paywalls. Every org, big or small, gets full access for free.
PromoTix:
$29/month.
$29–$99 monthly subscription plans; Professional plan available with custom quote
Other fees
Zeffy:
$
0.
We've never charged a single cent to nonprofits and we never will.
PromoTix:
$1.00.
additional fee per ticket when fees are passed on to attendees; fees as low as 1.75% for ticketing
Pricing transparency
Zeffy:
10/10.
No platform fees, no credit card fees, no hidden fees, no fees period!
PromoTix:
7/10.
Clear pricing page with fees listed, but multiple tiers and add-ons create complexity
Value for money
Zeffy:
5/5.
450+ reviews on Capterra. All-in-one fundraising, zero fees, unbeatable value.
PromoTix:
4.8/5.
Features
Zeffy:
5/5.
No training needed. Built for busy nonprofit teams, not tech pros. Launch a campaign in under 30 minutes.
PromoTix:
4.7/5.
Event ticketing platform only - no donation forms, memberships, or year-round fundraising tools
Donations
Zeffy: 
Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.
PromoTix:
No donation tools - built for ticket sales only, not fundraising or donor relationships
Ticketing
Zeffy:
Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.
PromoTix:
Full event ticketing with reserved seating, season passes, and box office tools on paid plans
Peer-to-Peer Fundraising
Zeffy:
Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.
PromoTix:
No peer-to-peer tools - attendees can't create fundraising pages or recruit teams
Auctions
Zeffy:
Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.
PromoTix:
No auction features - ticketing platform only, requires separate auction software for fundraising events
Raffles
Zeffy:
Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.
PromoTix:
No raffle features - requires separate platform for drawings and prize management
Online Store
Zeffy:
Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.
PromoTix:
No store functionality - focused on tickets and events, not merchandise or product sales
Memberships
Zeffy:
Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.
PromoTix:
Season ticket packages and subscription series - no membership management portal or member benefits tracking
Donor management/CRM
Zeffy:
Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.
PromoTix:
Patron database with purchase history and contact info - no donor-specific features or giving analytics
Emails & Newsletter
Zeffy:
Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.
PromoTix:
Event reminder emails and ticket confirmations only - no fundraising campaigns or donor newsletters
Payment Processing
Zeffy:
Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.
PromoTix:
Integrated credit card processing with box office and online sales reconciliation
Payment Methods
Zeffy:
All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.
PromoTix:
Credit card payments only; no support for Apple Pay/Google Pay or ACH. In-person/box-office sales are possible but require separate setup and payment processing.
Credit Card Payments
Zeffy:
Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.
PromoTix:
All major credit and debit cards accepted for ticket purchases with standard processing fees
Apple Pay & Google Pay
Zeffy:
One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.
PromoTix:
Digital wallet payments not clearly supported - traditional card checkout only
ACH / Bank Transfers
Zeffy:
Accept bank transfers with zero fees. Full donation amounts go straight to your mission.
PromoTix:
No ACH bank transfer option - card payments only for ticket sales
Tap to Pay App
Zeffy:
Anyone on your team can take payments from their phone. No card reader, no fees, no friction.
PromoTix:
Box office and door sales supported but requires separate setup and payment processing
Support
Zeffy:
5/5.
Real humans, real fast. Free email and phone support — no bots, no paywalls, no runaround.
PromoTix:
4.7/5.
Support built for commercial ticketing, not nonprofits. No mission-specific guidance or fundraising expertise included.
Help Center
Zeffy:
Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.
PromoTix:
Complete resource library with guides, tutorials, and FAQs built for nonprofits.
Email Support
Zeffy:
Email us anytime. Most questions answered within hours — not days.
PromoTix:
Email support available but built for commercial events - no nonprofit-specific guidance or expertise.
Phone Support
Zeffy:
Need to talk? Call us. Real support from real people who understand nonprofits.
PromoTix:
Phone support availability unclear - appears to focus on larger commercial clients.
Onboarding
Zeffy:
Get set up in under 30 minutes. No training required — but we're here if you need us.
PromoTix:
No dedicated nonprofit onboarding; onboarding resources are self-serve or reserved for enterprise/commercial clients.
Community
Zeffy:
Join thousands of nonprofits sharing tips, templates, and best practices.
PromoTix:
No community forum or nonprofit user groups available.
Zeffy is 100% free, always.
Sell tickets and raise funds in one place, with zero fees
🎟️
Sell tickets and raise funds in one place, with zero fees
PromoTix charges per-ticket fees and only handles events. Zeffy gives you ticketing, donations, auctions, and more — so you can fundraise year-round without losing a dollar.
🧰
Your gala needs more than a ticket scanner
PromoTix sells tickets, but your fundraiser needs donations, auctions, and donor follow-up in one place — not three logins and a spreadsheet.
💸
Fees shouldn't cost more than your venue deposit
PromoTix charges 3% + $1.49 per ticket plus monthly fees. Zeffy is 100% free — so your $50 gala ticket raises $50, not $48.51 after platform costs.
🤝
Get help from people who've run fundraisers, not just sold tickets
PromoTix support is built for commercial venues. Zeffy's team knows nonprofit fundraising — and responds in 2–6 business hours, no paid plan required.
Does Zeffy charge fees on ticket sales like PromoTix does?
No. PromoTix charges 3% + $1.49 per ticket plus monthly fees. Zeffy is 100% free for nonprofits — no platform fees, no monthly costs. Your $50 ticket raises the full $50.
Can I accept donations and sell tickets in the same platform?
Yes. PromoTix only sells tickets. Zeffy handles ticketing, donations, auctions, raffles, and memberships in one place — so you can fundraise year-round without juggling platforms.
What happens if I need to follow up with attendees after my event?
Zeffy includes donor management and email tools built for fundraising. PromoTix tracks ticket buyers but lacks donor engagement features — you'll need separate software for follow-up campaigns.
Can I sell tickets and accept donations at the same event?
Yes. Zeffy lets you sell tickets and collect donations on the same event page. PromoTix only handles ticket sales — you'd need separate tools to accept donations at your fundraiser. Zeffy includes auction and raffle tools built into your event page. PromoTix only sells tickets — you'll need separate software to run silent auctions or prize drawings at your gala.
Is PromoTix a legitimate ticketing platform for nonprofits?
PromoTix is a real ticketing platform with marketing features, but it charges fees (3% + $1.49 per ticket plus monthly subscriptions starting at $29). For nonprofits wanting to keep every dollar, Zeffy offers the same ticketing capabilities with zero fees.
How much does PromoTix cost compared to free alternatives?
PromoTix fees can add up quickly — for a $10,000 event, you could pay around $1,478 in platform and processing fees. Zeffy charges nothing, so that full $10,000 goes to your mission.
Does PromoTix have hidden fees I should know about?
PromoTix combines per-ticket fees (ranging from 2.5% to 3% plus fixed amounts), monthly subscription costs starting at $29, and sometimes additional per-ticket charges. Zeffy has no platform fees, no monthly fees, and no hidden costs.
Can I run a raffle or auction with PromoTix?
No. PromoTix focuses only on ticket sales. If you need raffles, auctions, or donation collection at your event, you'd need additional tools. Zeffy includes all of these features in one free platform.
What's the catch with Zeffy being free?
Zeffy is funded by optional tips from donors — never required. Nonprofits keep 100% of what they raise with no platform, transaction, or credit card fees. Over 100,000 nonprofits have raised $2B+ this way.
100,000+ nonprofits trust Zeffy — and keep their fees at $0.
For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.
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As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.
Masey, Loose Ends.
Read the full story
“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”
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Amy R
Rebuilding Together Metro Chicago
Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!
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Debra B
Glory to Glory Women's Mentoring Ministry
Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!
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Carmen M
DIVINA World Foundation
Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!
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Nathan C
Jiwa International
Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.
Ryan S
Jesters Theatre: Youth Unlimited
We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.
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Jennifer H
GSCB Troop 144
We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.
Mark B
Theta Mu Lambda Charitable Foundation
Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!
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Stevie C
We Are HER
SUCCESS STORIES
Zero-fee fundraising in action — nonprofit stories worth sharing.
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