Mailchimp Nonprofit Pricing: Free Plan, Discount and Zeffy Compared

Mailchimp bills by contact count, with 15% off for nonprofits, and it doesn't know who gave. Zeffy sends your emails from a free donor CRM that every donation, ticket and membership writes into.

Decorative

Zeffy is trusted by 100,000+ nonprofits

Sign up to Zeffy for free - 100% free forever.
Mailchimp
logo-white-Zeffy
Decorative

Zeffy VS Mailchimp

Zeffy VS Mailchimp: What nonprofits should know before choosing.

Zeffy
Mailchimp
Pricing
Zeffy:

$

0.

Completely free. Always. But how? →

Mailchimp:

From $13.

a month on paid plans, rising with your contact count. Free up to 250 contacts.

Processing fees
Zeffy:

$

0.

$0 in credit card and transaction fees. Zeffy covers these. How? →

Mailchimp:

N/A.

No processing of its own. Payment block fees, through QuickBooks Payments, are not published on mailchimp.com.

Platform fees
Zeffy:

$

0.

Zeffy never takes a cut. You keep 100% of every donation.

Mailchimp:

N/A.

Not a donation platform. Mailchimp bills for the plan.

Monthly fees
Zeffy:

$

0/month.

No plan and no contact tier. The price stays $0 as your list grows.

Mailchimp:

$13 to $350.

Essentials $13, Standard $20, Premium $350 at the entry tier. At 5,000 contacts: $75, $100 and $350.

Free plan
Zeffy:
Yes

Email, donations and the donor CRM are free, with no fee per contact or per email.

Mailchimp:
Yes

250 contacts and 500 sends a month, 250 a day. Sending pauses above 250 contacts.

Nonprofit discount
Zeffy:
Yes

Nothing to request: every nonprofit pays $0, with no form to fill in and no plan to buy.

Mailchimp:
Yes

15% on the plan, requested before you buy.

Other fees
Zeffy:

$

0.

No fee per contact or per email. Printed Donor Mail letters, $1 each, are the only paid option.

Mailchimp:
No

Extra contact blocks over your limit. SMS (price varies) and Transactional email ($20 per 25,000) are add-ons.

Value for money
Mailchimp:

No Capterra rating shown: the current Mailchimp listing has 1 review.

What it means
Zeffy:

Zeffy has no plan and no contact tier: emailing a list twice the size costs nothing more, and Zeffy covers the processing fee on every gift it brings in.

Mailchimp:

Mailchimp bills by contact count, so the plan price climbs as your list grows. The 15% nonprofit discount trims the bill but never removes it.

Email and newsletters
Zeffy:
Yes

A full donor CRM, built in: email any list built from gifts, events and memberships, free at any size.

Mailchimp:
Paid plan only

Email marketing is its core product. Most tools sit on paid plans priced by contact count.

Your list
Zeffy:
Yes

Every donor, ticket buyer, member and subscriber becomes a contact with their payment history, free at any list size.

Mailchimp:
Paid plan only

Free up to 250 contacts and 500 sends a month. Above that, paid plans priced by contact count, with overage charges.

Templates & scheduling
Zeffy:
Yes

Drag-and-drop builder, campaign templates in your colors and an AI first draft. Send now or schedule.

Mailchimp:
Paid plan only

Limited templates on Free. Full templates and scheduling start on Essentials.

Segments & lists
Zeffy:
Yes

Filter on amount given, last gift, monthly giving or campaign, in lists that update on their own.

Mailchimp:
Paid plan only

Tags and basic segments on Free. Advanced and predictive segments on Standard and Premium.

Who gave from each email
Zeffy:
Yes

Each send shows opens, clicks and which recipients gave or bought after clicking through.

Mailchimp:
Paid plan only

Basic reports on Free. Custom reports on Standard and Premium.

Campaign emails
Zeffy:
Paid plan only

Invites, reminders and a recap, pre-filled from your event or campaign. Re-sends to non-openers only inside a campaign.

Mailchimp:
No

Emails you build from templates. It runs no events or donation campaigns to pull details from.

Sign-up forms
Zeffy:
Yes

Sign-up forms to embed on your website, with each subscriber added as a contact.

Mailchimp:
Yes

Forms and landing pages on every plan.

Automations
Zeffy:
Paid plan only

A welcome series for people who join through a sign-up form, ending once they give.

Mailchimp:
Yes

Flows of up to 4 steps on Essentials, up to 200 flows on Standard and Premium. None on Free.

Receipts & thank-yous
Zeffy:
Yes

A tax receipt and a branded thank-you after every payment, even to donors who unsubscribed.

Mailchimp:
Paid plan only

Transactional email is a paid add-on on Standard and Premium: $20 per 25,000 emails.

SMS
Zeffy:
Paid plan only

No text messages: Zeffy sends newsletters and campaign emails only, by email.

Mailchimp:
Yes

Paid add-on on paid plans, in select countries. Pricing varies.

What it means
Zeffy:

Your email list is your full donor CRM: every donation, ticket and membership writes into it, and each send shows who gave after reading it.

Mailchimp:

Mailchimp's free plan stops at 250 contacts. Flows, scheduling, advanced segments and custom reports come with paid plans priced by list size.

Sources
Zeffy:

Emails · Donor CRM

All-in-one fundraising
Zeffy:

4.8/5.

Ease of use on Capterra. All your campaigns, and the donor CRM you email from, in one free account.

Mailchimp:
No

An email tool: no donation forms, events or donor CRM of its own.

Donations
Zeffy:
Yes

Donation forms with monthly giving and automatic tax receipts, at no cost.

Mailchimp:
No

No donation forms. Its fundraising email guide sends readers to a donation page elsewhere.

Ticketing
Zeffy:
Yes

Tickets and registrations, with every buyer added to your contacts.

Mailchimp:
No

No ticketing.

Peer-to-Peer Fundraising
Zeffy:
Yes

Personal and team pages that supporters run for your cause.

Mailchimp:
No

No peer-to-peer pages.

Auctions & raffles
Zeffy:
Yes

Online auctions and raffles next to your donation forms.

Mailchimp:
No

No auctions or raffles.

Memberships
Zeffy:
Yes

Membership tiers with automatic renewals and digital member cards.

Mailchimp:
No

No membership tool.

Online Store
Zeffy:
Yes

Sell merch with sizes and stock counts, with no fee on any sale.

Mailchimp:
No

An online store is not publicly mentioned.

Donor CRM
Zeffy:
Yes

Every donation, ticket and membership lands on the donor's record, with lifetime giving.

Mailchimp:
No

Contact profiles, tags and segments for marketing. No giving history.

What it means
Zeffy:

Every campaign runs here: gift forms, monthly donors, ticketed events, team pages, auctions, raffles, merch and memberships, each writing into the CRM you email from.

Mailchimp:

Mailchimp is the email marketing piece only: gifts, tickets and giving history live in another tool, synced to its contact list.

Payment Methods
Zeffy:
Yes

Cards, wallets, ACH, DAFs and Tap to Pay, processed by Zeffy at no cost.

Mailchimp:
Paid plan only

No processing of its own. A Payment block in emails, through QuickBooks Payments.

Credit Card Payments
Zeffy:
Yes

All major cards, with no processing fee. Zeffy covers it, so your nonprofit keeps every dollar.

Mailchimp:
Paid plan only

Cards through a Payment block in your email, via QuickBooks Payments. Fees not published on mailchimp.com.

Apple Pay & Google Pay
Zeffy:
Yes

Apple Pay and Google Pay on your forms, with no fee.

Mailchimp:
Paid plan only

Apple Pay, PayPal and Venmo can be turned on in the Payment block. Google Pay is not listed.

ACH / Bank Transfers
Zeffy:
Yes

Bank transfers in the US and Canada, with no fee.

Mailchimp:
Paid plan only

Bank transfer, through QuickBooks Payments.

Donor-Advised Funds (DAF)
Zeffy:
Yes

Donor-advised fund gifts for US charities, with no fee.

Mailchimp:
No

DAF gifts are not publicly mentioned.

Tap to Pay App
Zeffy:
Yes

Take payments at your event from a team member's phone, with no card reader and no fee.

Mailchimp:
No

In-person payments are not publicly mentioned.

Setup
Zeffy:
Yes

Nothing to open: Zeffy processes payments itself, with no Stripe or PayPal account.

Mailchimp:
Paid plan only

A QuickBooks Online account, connected to Mailchimp, with QuickBooks Payments turned on.

What it means
Zeffy:

With Zeffy, an appeal links to your own free form, and each gift is tied to the email that brought it in.

Mailchimp:

Mailchimp can put a payment link with a set amount in an email, but the money runs through QuickBooks Payments, at fees Mailchimp does not publish.

Support
Zeffy:

4.9/5.

Customer service on Capterra, from 464 reviews. Email, chat and calls on request, free for every nonprofit.

Mailchimp:
Paid plan only

Support depends on the plan. Phone support only on Premium.

Help Center
Zeffy:
Yes

500+ help articles and guides, including a step-by-step guide to switching from Mailchimp.

Mailchimp:
Yes

Help center, guides and tutorials on every plan.

Email Support
Zeffy:
Yes

Answers within 2 to 6 business hours, for every nonprofit.

Mailchimp:
Paid plan only

24/7 email on paid plans. Free: the first 30 days only.

Chat
Zeffy:
Yes

Chat starts with an AI assistant and hands over to a person when needed.

Mailchimp:
Paid plan only

24/7 chat on paid plans. Free: the Mailchimp Assistant chatbot.

Phone Support
Zeffy:
Yes

No phone line. Calls are set up on request, by email or chat.

Mailchimp:
Paid plan only

Phone and priority support on Premium only.

Onboarding
Zeffy:
Yes

Setup guides in the help center, with chat and email for your questions.

Mailchimp:
Paid plan only

1 personalized session on Standard, 4 on Premium with a dedicated specialist.

What it means
Zeffy:

Zeffy's support is the same for a 200-contact list as for a 50,000-contact one: chat, email and calls on request, never tied to a plan.

Mailchimp:

Mailchimp ties support to the plan: email ends after 30 days on Free, and phone support needs Premium, from $350 a month.

Zeffy is 100% free, always.

Why Zeffy over Mailchimp?

Your emails, sent from where your donors already are

🗂️

Email that knows who gave

Every donation, ticket and membership writes into your free donor CRM, and each send shows who gave after reading it. Mailchimp only holds the mailing list.

🎟️

Every campaign, not just the email

Take gifts, sell gala tickets, run an auction or a raffle, open a merch shop and renew members on Zeffy, all free. Mailchimp has no donation forms, ticketing or auctions.

📦

Bring your Mailchimp account over

Connect Mailchimp and your contacts, tags, templates and recent emails move to Zeffy in one import. From then on, a bigger list costs nothing more.

Questions nonprofits ask when choosing between Zeffy and Mailchimp

What is the difference between Mailchimp and Zeffy?

Zeffy is a free all-in-one fundraising platform. Your emails go out from where your donors already are: a full donor CRM, built in, that every donation, ticket and membership writes into, so you can email lapsed monthly donors and see who gave from each send. The same free account sells your gala tickets, hosts team pages and auctions, draws raffles, runs a merch shop and renews members, with every card fee paid by Zeffy. Mailchimp is an email marketing tool priced by contact count, and it does not know who gave: it does not collect donations, run events or keep giving history. With Mailchimp, gifts are collected on another platform, and the two contact lists have to be kept in step. On Zeffy, every gift lands in the same CRM you email from.

Is Mailchimp free for nonprofits?

Only up to 250 contacts. Mailchimp's Free plan allows 250 contacts and 500 sends a month, with no more than 250 a day. It has no automation flows or scheduling, and the Mailchimp branding stays on. Above 250 contacts, sending is paused until you upgrade or trim your list. If you want free email marketing for a nonprofit at any list size, Zeffy has no plan to outgrow: newsletters, donations and the donor CRM are free, with no fee per contact or per email. See how Zeffy is free.

Does Mailchimp offer a nonprofit discount, and how do you get it?

Yes: 15% on the plan, requested before you buy. The steps, from Mailchimp's help center:

  • Add your EIN to your Mailchimp account.
  • Open the Contact page, choose Billing, then Non-profit Discount Requests (US or Int'l).
  • Mailchimp may ask for your 501(c)(3) letter. Outside the US, it asks for a link to your website.
  • It gives no retroactive discounts or refunds, so ask before you buy a plan.

The discount trims a price that still grows with your list. On Zeffy, there is nothing to request: Mailchimp's discount article and how Zeffy is free.

How much does Mailchimp cost for a nonprofit?

Mailchimp prices each plan by contact count, per month:

  • Free: $0, up to 250 contacts.
  • Essentials: $13 at 500 contacts, $45 at 2,500, $75 at 5,000.
  • Standard: $20 at 500 contacts, $60 at 2,500, $100 at 5,000.
  • Premium: $350 for up to 10,000 contacts.
  • Over your limit, extra contact blocks are billed on the month's peak count.
  • SMS and Transactional email are paid add-ons.

With the 15% nonprofit discount, Standard at 5,000 contacts comes to $85 a month, or $1,020 a year. Zeffy costs $0 at any list size. Source: mailchimp.com, October 2026.

Can Mailchimp accept donations?

Not through a donation form. Mailchimp has no donation pages. An email can carry a Payment block: a payment link with a set amount, paid by card, bank transfer, Apple Pay, PayPal or Venmo. It needs a QuickBooks Online account with QuickBooks Payments turned on, and its fees are not published on mailchimp.com. On Zeffy, your email links to your own donation form, with no fees, and each donor who gives shows in that email's results.

Is Mailchimp a CRM? Does Zeffy have a donor CRM?

Mailchimp is a marketing CRM, not a donor CRM. It keeps contact profiles, tags and segments for email, but no giving history. Zeffy has a full donor CRM, free for every nonprofit. Every gift, ticket and membership lands on the donor's record, with lifetime giving and the last gift. You filter donors by giving history into lists that update on their own, and email them from the same screen. Ask the AI Data Assistant about your donors, and it replies in plain words. See Zeffy's donor CRM.

How do I move from Mailchimp to Zeffy?

Connect your Mailchimp account in Zeffy and pick what to bring over, in one guided import:

  • Your contacts, with their tags and segments, which become lists.
  • The templates you used recently, saved in My templates.
  • Your recent campaigns, as drafts that are never sent on their own.

Automations do not come over, so rebuild your welcome series in Zeffy. An email built in Mailchimp can also be pasted in as HTML and edited, though complex layouts may not carry over exactly. Once your list is in, every new gift, ticket and membership keeps it up to date.

Is Mailchimp good for nonprofits, or is there a better option?

Choose Zeffy to email your donors from the same free platform that runs your donation forms, events and full donor CRM, seeing who gave from each send, at any list size. Mailchimp is email marketing first: long automation flows, SMS, transactional email and A/B testing, billed by contact count, with donations collected on another platform. More in our guide to Mailchimp alternatives for nonprofits.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story
Decorative