DonorPerfect VS DonorSnap

DonorPerfect and DonorSnap help you track donors, but both charge monthly fees that add up over time. Zeffy gives you donor management, online donation forms, event ticketing, and email tools — all with zero fees so you keep 100% of every donation for your mission.

Zeffy is trusted by 100,000+ nonprofits

DonorPerfect VS DonorSnap

DonorPerfect VS DonorSnap: What nonprofits should know before choosing.

Donor Management CRM Features

Easy Donor Database

Donation History & Notes per Donor

Donor Tags / Segments

Built-in Donation Tracking (No Integrations Needed)

Emailing to Donors (Receipts, Thank yous, Newsletters)

Smart Filters (Search by Donation, Campaign, Date...)

Export Donor Data Anytime

Offline Donations Tracking

Pre-filled donation forms

Pricing

$99/month.

plus card fees per gift

$50+/month.

Plans start at $50/mo; one-time $200 setup fee

Processing fees

Not listed.

Processing fees apply; rates not publicly listed.

2.2% + $0.30.

2.2% + $0.30 (Visa/Mastercard/Discover), 3.5% + $0.30 (Amex), 0.8% capped at $5 (ACH), via Stripe; no separate DonorSnap fee.

Platform fees

$0.

No setup, annual, PCI compliance, or cancellation fees

$0.

No platform fee of its own; optional Stripe payment add-on is $10/mo

Monthly fees

$99/month.

Core plan; Plus and Pro tiers are quote-based.

$50/month.

Up to 1,000 contacts; pricing varies by contact volume.

Value for money

4.5/5.

Value for money on Capterra (1,451 reviews)

4.8/5.

Value for money on Capterra (414 reviews)

Features

4.3/5.

Comprehensive CRM but steep learning curve. Requires setup time and separate tools for most features.

4.3/5.

Solid donor database with outdated interface. Needs third-party tools for events and fundraising.

Donations

Built-in donation forms with basic customization options. Processes credit cards but charges standard payment processing fees on every transaction.

Processes donations through a connected Stripe account at 2.2% + $0.30 (Visa/Mastercard/Discover); the fee is the processor's, not a DonorSnap surcharge.

Ticketing

Event registration with basic ticketing features. Tracks attendees in donor database but lacks advanced seating charts or ticket scanning.

Sell paid or free event tickets through DonorSnap's included online forms. Collecting payment requires the connected Stripe add-on ($10/mo + processing fees); advanced event management is available via EventSnap, a separate paid product.

Peer-to-Peer Fundraising

Basic peer-to-peer fundraising with simple campaign pages. Limited customization and social sharing features compared to dedicated P2P platforms.

DonorSnap doesn't offer peer-to-peer fundraising - you'd need a separate tool for supporter-led campaigns

Auctions

DonorPerfect doesn't include auction tools. You'd need separate auction software and manual data entry to track bidders in your donor records.

Auctions available via AuctionSnap, a separate add-on product ($500/year + 1% event fee) integrated with DonorSnap.

Raffles

Raffle ticket sales available through online forms - requires manual winner selection and separate compliance tracking.

DonorSnap lacks raffle functionality - no way to run online raffles or track raffle sales within the platform

Online store

Online store available through Givecloud add-on - requires separate integration setup and additional costs.

DonorSnap doesn't include e-commerce features - you can't sell merchandise or products through their system

Memberships

DonorPerfect offers membership tracking with renewal reminders and member communication tools, but requires technical setup and ongoing management to maintain member records effectively.

DonorSnap offers basic membership tracking with custom fields and renewal reminders, but lacks automated membership workflows and integrated payment processing for recurring dues.

Donor Management/CRM

Comprehensive donor database with gift tracking, reporting, and relationship management tools, though the interface can feel overwhelming for small nonprofit teams.

DonorSnap offers solid donor database management with custom fields, donation tracking, and basic reporting, but interface feels outdated and lacks modern user experience.

Emails & Newsletter

Includes email marketing features for donor communications and newsletters, but requires learning their specific email builder and managing separate contact lists.

DonorSnap includes built-in email campaigns with templates and segmentation for donor communication, though automation is limited.

Payment Processing

DonorSnap processes payments through a connected Stripe account (an optional $10/month add-on) at Stripe nonprofit rates and does not add its own transaction fee on top of the processor.

Processes donations through a connected Stripe account (optional add-on, $10/month) at 2.2% + $0.30; no separate DonorSnap fee.

Payment methods

Payments available through integrations (Givecloud, DPMobile); add-on setup and fees apply

Processes payments via a connected Stripe account (optional $10/mo add-on)

Credit Card Payments

Available through the Givecloud integration and the DPMobile app; add-on setup and transaction fees apply

Supported via a connected Stripe account ($10/mo add-on) at 2.2% + $0.30 per card transaction

Apple Pay & Google Pay

Apple Pay, Google Pay, and PayPal available through Givecloud integration - requires add-on setup.

Apple Pay & Google Pay supported via the connected Stripe account

ACH / Bank Transfers

ACH bank transfers are not listed among DonorPerfect's available payment options

ACH bank transfers supported via the connected Stripe account (0.8%, capped at $5)

Tap to Pay App

In-person payments available through DPMobile app - requires card reader hardware and transaction fees apply.

In-person payments are supported through a Stripe card reader (hardware $249-$349, purchased separately) via the connected Stripe account ($10/mo add-on + processing fees). No phone-based tap-to-pay.

Customer Support

4.5/5.

4.8/5.

Unlimited Support

DonorPerfect offers tiered support based on subscription level, not unlimited

DonorSnap offers limited support based on plan tier

Phone Support / Office Hours

DonorPerfect provides phone support during standard business hours

DonorSnap offers phone support as a paid add-on during standard business hours

Webinars

DonorPerfect offers regular training webinars and educational sessions for users

DonorSnap offers regular training webinars and educational sessions

Help Center

DonorPerfect maintains a comprehensive help center with articles and guides

DonorSnap maintains a comprehensive help center with articles and guides

DonorPerfect provides email support on all plan tiers

DonorSnap includes email support on all plan tiers (no live chat)

Nonprofit-Focused Support Team

Support access varies by subscription level — not unlimited for all users

Support access depends on plan — priority help for higher-tier users

Zeffy is 100% free, always.

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How is Zeffy free?

Why Zeffy over DonorPerfect and DonorSnap?

Why choose Zeffy over DonorPerfect and DonorSnap if you're a nonprofit

🧾

No monthly fees eating your budget

DonorPerfect and DonorSnap charge monthly fees plus card processing costs. Zeffy charges zero fees, so you keep 100% of every donation for your mission.

🎟️

Built-in fundraising tools, not just donor tracking

DonorPerfect and DonorSnap offer events, ticketing, and auctions only through separate paid add-ons or integrations. Zeffy includes them built in, at no extra cost, alongside donor management.

🤝

Real support when you need it most

DonorPerfect and DonorSnap reserve some support, like phone help, for higher tiers or paid add-ons. Zeffy provides unlimited support to every nonprofit, whenever you need it, at no extra cost.

Frequently asked questions

What's the difference between DonorSnap and DonorPerfect?

DonorSnap is a straightforward, lower-cost donor database (plans from $50/month) that processes payments through a connected Stripe account. DonorPerfect is a more established CRM (Core plan from $99/month) with a broader feature set and add-on integrations like Givecloud and DPMobile. Both handle donor tracking well, but both lean on paid add-ons or third-party tools for events, payments, and online fundraising.

How much do DonorSnap and DonorPerfect cost?

DonorSnap starts at $50/month for up to 1,000 contacts, plus a one-time $200 setup fee; card processing runs through Stripe at 2.2% + $0.30, with no separate DonorSnap surcharge. DonorPerfect's Core plan is $99/month, with Plus and Pro tiers quoted on request, and processing fees apply through its integrations, though rates aren't publicly listed. If keeping 100% of donations matters, Zeffy offers donor management at no cost.

Which is better for a small nonprofit, DonorSnap or DonorPerfect?

DonorSnap tends to suit smaller teams and tighter budgets thanks to its lower entry price and simpler interface. DonorPerfect fits organizations that want a deeper CRM with personalized onboarding and are comfortable with a higher monthly cost. Both add processing and add-on fees as you grow, so weigh total cost rather than just the base plan.

Do DonorSnap and DonorPerfect handle events, auctions, and online stores?

Not fully on their own. DonorSnap offers events through EventSnap and auctions through AuctionSnap, both separate paid products, and doesn't include an online store. DonorPerfect covers online stores and digital wallets through the Givecloud add-on and raffles through its forms, but doesn't include built-in auction tools. Zeffy includes ticketing, auctions, raffles, and an online store built in, at no extra cost.

Is there a free alternative to DonorSnap and DonorPerfect?

Yes. Zeffy is a completely free platform for nonprofits, with donor management, donation forms, events, and more at zero platform or transaction fees. You keep 100% of every donation, and donors can choose to leave a voluntary contribution to support Zeffy.

Looking for a better option?

Zeffy was built for nonprofits like yours

focus on what matters

Built for small teams with big missions.

Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first — so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.

Start your nonprofit

ZERO-FEE

Keep 100% of every dollar.

No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every penny goes straight to your mission, while competitors take 2-3% off every donation.

Start your nonprofit

ALL-IN-ONE PLatform

Ditch the tech mess.

Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.

Start your nonprofit

plug-and-play

Get going, fast.

Built for teams like yours — whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.

Start your nonprofit

mobile-first

Fundraise from every device, anywhere.

From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.

Start your nonprofit

No turnover

Never lose a donor to volunteer transition.

Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.

Start your nonprofit

100% free forever.

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!