DonorPerfect vs Zeffy: Fees, Features and CRM Compared

DonorPerfect is a donor CRM sold by subscription, with processing on every gift and auctions on higher plans. Zeffy is free, with its CRM, ticketing, auctions, raffles and a store built in.

Zeffy is trusted by 100,000+ nonprofits

Zeffy VS DonorPerfect

Zeffy VS DonorPerfect: What nonprofits should know before choosing.

Pricing

Completely free. Always. But how? →

From $119.

a month to start, plans by quote, plus processing on every gift.

Processing fees

$0 in credit card and transaction fees. Zeffy covers these. How? →

N/A.

Rates not published.

Platform fees

Zeffy never takes a cut. You keep 100% of every donation.

$0.

No per-gift platform fee published.

Monthly fees

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

$119.

Starting price. Core, Plus and Pro by quote.

Other fees

We've never charged a single cent to nonprofits and we never will.

Paid data transfer, support bundle and add-ons.

Value for money

5/5.

Source: Zeffy Value for Money on Capterra (465 reviews) →

4.5/5.

DonorPerfect value for money on Capterra, from 1,218 reviews.

What it means

Zeffy has no plan to choose and no processing to pay: every feature and every gift are free.

DonorPerfect starts at $119 a month, with Core, Plus and Pro priced by quote, and processing on every gift at rates it does not publish.

Sources

How Zeffy is free · Capterra

Plans from $119 · Pricing guide · Payment Services · Terms of Service · Capterra

Donor CRM

A free CRM built into your fundraising. Every gift lands on the donor record.

DonorPerfect is a full donor CRM, sold by plan from $119 a month.

Donor database

Donations, tickets, memberships and shop orders build your donor database on their own. Unlimited contacts.

Donor profiles with giving history, key giving metrics and a 0-100 Donor Score.

Notes & reminders

A timeline of gifts, emails and notes per contact, with reminders and a daily email of follow-ups due.

Calendar reminders and task management, with voice-to-text notes in the DP Mobile app.

Segments & lists

Filter by giving, campaign or any custom property, and save it as an auto-updating list.

Donor segmentation and dynamic email lists. Enterprise direct mail segmentation on Pro.

Newsletters

Drag-and-drop builder and AI drafts, with open, click and donation reporting. Unlimited sends, no fees.

Through the Constant Contact account included in every plan (Lite on Core).

Automations

A welcome series for new subscribers that stops once they give or go monthly. Campaign reminders and receipts send on their own.

Donor Journey Builder for multi-touch campaigns. Automated alerts, tasks and behavior-based emails on Plus and Pro.

Reporting

Live dashboards for recurring donors, plus the AI Data Assistant: ask in plain words, get charts back.

70+ standard reports, unlimited custom reports and dashboards. Scheduled reports on Plus and Pro.

Tax receipts

Auto-generated, resendable, and attributed to the right fund.

Automatic receipts for online and monthly gifts.

Integrations

QuickBooks sync, Zapier, and a public API with webhooks, all free. Import contacts straight from Mailchimp.

Constant Contact, Mailchimp, DonorSearch and Givecloud. QuickBooks on Plus and Pro, custom API on Pro.

Price

$0. No per-contact or per-user fees, ever.

Part of the DonorPerfect subscription, from $119 a month.

What it means

Zeffy's CRM puts every gift, ticket and membership on the donor's record, with segments, emails and AI reporting, and no plan tier.

DonorPerfect is a mature donor CRM with strong reporting and a Donor Score, sold by plan, with alerts, tasks and QuickBooks on Plus and Pro.

Sources

Donor CRM · Emails

Features · Pricing guide · Constant Contact

All-in-one fundraising

4.8/5.

Ease of use on Capterra. Every way to raise money in one place, all free.

4.3/5.

Ease of use on Capterra. Donations, events and memberships on every plan; auctions and crowdfunding on Plus and Pro.

Donations

Donation forms and pages with recurring giving, pledges, fund choice and automatic tax receipts. No fees.

Integrated donation forms with recurring gifts, tributes and a donor portal, on every plan.

Ticketing

Sell tickets and run registrations. Every buyer lands in your donor CRM. No fees.

Event registration forms and attendee management on every plan. Dedicated ticketing through partners.

Peer-to-Peer Fundraising

Personal and team pages with live leaderboards. Every donor they bring in becomes your contact.

Crowdfunding on Plus and Pro.

Auctions

Silent auctions with outbid alerts for bidders. No platform fee, no per-item fee.

ReadySetAuction, with mobile bidding, on Plus and Pro.

Raffles

Numbered digital tickets sent automatically, bundles and 50/50 thermometers. No fee on any ticket.

Raffle ticket sales available through online forms. Requires manual winner selection and separate compliance tracking.

Online Store

Sell merch with sizes and stock counts, with pick-up or shipping. Keep every dollar.

Online store available through the Givecloud add-on. Requires separate integration setup and additional costs.

Memberships

Sign-up forms, automatic renewals and reminders, and digital cards in Apple and Google Wallet. No fees on dues.

Rolling 12-month memberships and membership forms, built in.

What it means

Zeffy includes auctions, peer-to-peer and a store on the same free account, with no Plus plan or add-on.

DonorPerfect covers donations, events and memberships on every plan. Auctions and crowdfunding need Plus or Pro; a store needs the Givecloud add-on.

Sources

Donations · Ticketing · Peer-to-peer · Auctions · Raffles · Store · Memberships

Pricing guide · Online forms · Events · Auctions · Memberships · Givecloud

Payment Methods

Cards, wallets, ACH, DAFs and Tap to Pay. No fees, no processor to set up.

Cards, ACH, wallets, PayPal, Venmo and DAFs through DonorPerfect Payment Services. Rates not published.

Credit Card Payments

Accept all major credit cards with zero processing fees. Zeffy covers the cost, so you keep 100% of every donation.

Through DonorPerfect Payment Services. Rates not published.

Apple Pay & Google Pay

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

Apple Pay and Google Pay, plus PayPal and Venmo (US), on every plan.

ACH / Bank Transfers

Accept bank transfers with zero fees. Full donation amounts go straight to your mission.

ACH bank transfers. Rates not published.

Donor-Advised Funds (DAF)

Accept donor-advised fund gifts of $1,000 or more, for US charities, with no fees.

DAF gifts through DAFpay.

Countries & currencies

For nonprofits in the US, Canada, the UK, Ireland, Australia and Germany, paid in their local currency.

Payment Services in the US, Canada and the UK.

Tap to Pay App

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

In-person payments available through the DP Mobile app. Requires card reader hardware, and transaction fees apply.

What it means

Zeffy publishes its processing rate: zero, on cards, wallets, ACH and DAF gifts.

DonorPerfect accepts cards, ACH, wallets, PayPal and DAFs through its own processor, with processing on each gift at rates it does not publish.

Sources

Payment processing · Tap to Pay

Payment methods · PayPal and Venmo · DAFpay · DP Mobile · Payment Services

Support

4.9/5.

Customer service on Capterra, from 464 reviews. Email, chat and calls on request, free for every nonprofit.

4.8/5.

Customer service on Capterra. Chat on every plan; phone and email support cost extra.

Help Center

500+ help articles and step-by-step guides, all free, all the time.

Knowledgebase, how-to guides and videos in DonorPerfect Communities, 24/7.

Email Support

Email us anytime. Answers within 2 to 6 business hours.

Part of the paid phone and email support bundle. Chat is included, weekdays 8 a.m. to 7 p.m. ET.

Phone Support

Calls on request. Reach out by email or chat first and we'll set one up.

Part of the paid phone and email support bundle, included on Pro. Weekdays, ET.

Onboarding

No training required, and we're here by email or chat if you need us.

Personalized onboarding included with paid plans. A dedicated Implementation Coordinator is assigned to new accounts.

Community

Join thousands of nonprofits sharing tips, templates, and best practices.

Active online user community since 2016, with peer support forums and specialized user groups.

What it means

Zeffy includes email and chat support for every nonprofit, answered within 2 to 6 business hours, with no paid support bundle.

DonorPerfect includes weekday chat and a 24/7 online community. Phone and email support are a paid bundle, included on Pro.

Sources

Contact · Capterra

Support plans · Onboarding · Capterra

Zeffy is 100% free, always.

Calculate savings

How is Zeffy free?

Why Zeffy over DonorPerfect?

Keep more of every dollar, with every tool in one place

💯

Keep every dollar donors give you

DonorPerfect charges a subscription from $119 a month, and processing on every gift. With Zeffy, your nonprofit receives 100% of every gift, whether donors leave a voluntary contribution or not.

🤝

A complete CRM, free

DonorPerfect is a strong CRM, sold by plan. Zeffy's CRM is built in and free, with newsletters, an AI Data Assistant and unlimited contacts.

🎟️

Every way to raise money, in one place

With DonorPerfect, auctions and crowdfunding need a higher plan, and a store needs the Givecloud add-on. Zeffy runs them all in one free platform.

Questions nonprofits ask when choosing between Zeffy and DonorPerfect

What is the difference between DonorPerfect and Zeffy?

Zeffy is a fundraising platform with a donor CRM built in, free: donations, tickets, peer-to-peer, auctions, raffles, a store and memberships, with no subscription and no processing fee. DonorPerfect is a donor CRM sold by subscription, from $119 a month, with forms and payments built in. Processing applies to every gift, auctions and crowdfunding need the Plus or Pro plan, and a store needs the Givecloud add-on.

Should we choose DonorPerfect or Zeffy?

Choose Zeffy if you want your donor CRM and every fundraising tool on one account with no subscription, no plan tier and no processing on gifts.

Choose DonorPerfect if your team runs a mature development program and wants its deep reporting, grant and volunteer tracking, or moves management, and has the budget for a subscription and processing on each gift.

How much does DonorPerfect cost?

DonorPerfect plans start at $119 a month. Core, Plus and Pro are priced by quote, based on the features you need. DonorPerfect also publishes these costs:

Processing on every gift through DonorPerfect Payment Services. The rates are not published.
Subscriptions renew automatically. You must cancel at least 30 days before renewal, and prepayments are not refundable.
Paid extras: data transfer, the phone and email support bundle, the Givecloud add-on and DP Text.

With Zeffy, there is no subscription, no platform fee and no processing fee: see how Zeffy is free. Source: donorperfect.com, October 2026.

What are DonorPerfect's processing fees?

DonorPerfect does not publish its processing rates. Gifts go through DonorPerfect Payment Services, with no monthly, setup or annual fee, and rates given on request. Donors can choose to cover the processing cost with an extra donation. If they don't, your nonprofit pays it. With Zeffy, there is no processing fee on any gift, and the donor's optional contribution never comes out of your donation.

Is DonorPerfect a CRM? Is Zeffy's CRM as complete?

Yes, DonorPerfect is a donor CRM, sold by plan. Zeffy's CRM is complete too, and it's free. Every donation, ticket, membership and store order lands on the donor's record, with full giving history, notes and reminders, households and saved lists that update themselves.

You can email any list from the same screen and track opens, clicks and donations. The AI Data Assistant answers questions about your data in plain words, with charts. Unlimited contacts, on one free plan.

What does DonorPerfect offer that Zeffy doesn't?

DonorPerfect includes grant management and volunteer tracking, a 0-100 Donor Score, and moves management on Plus and Pro. It also sells text-to-give through DP Text and connects to DonorSearch for prospect research. Zeffy does not offer these today.

Is Zeffy only for small nonprofits?

No. Zeffy has no plan tiers: the CRM, auctions, peer-to-peer and a store are free whether you have 100 donors or 100,000, with no Plus or Pro to upgrade to.

How do we move our donor data from DonorPerfect to Zeffy?

Put your contacts and their gift history in a CSV or Excel file, then import it into Zeffy. Zeffy checks the file before anything is imported. You can also pull contacts from a connected Mailchimp account and record offline gifts by hand. Importing is free, like the rest of Zeffy.

What is the difference between DonorPerfect and Zeffy?

Should we choose DonorPerfect or Zeffy?

Choose Zeffy if you want your donor CRM and every fundraising tool on one account with no subscription, no plan tier and no processing on gifts.

How much does DonorPerfect cost?

DonorPerfect plans start at $119 a month. Core, Plus and Pro are priced by quote, based on the features you need. DonorPerfect also publishes these costs:

Processing on every gift through DonorPerfect Payment Services. The rates are not published.
Subscriptions renew automatically. You must cancel at least 30 days before renewal, and prepayments are not refundable.
Paid extras: data transfer, the phone and email support bundle, the Givecloud add-on and DP Text.

With Zeffy, there is no subscription, no platform fee and no processing fee: see how Zeffy is free. Source: donorperfect.com, October 2026.

What are DonorPerfect's processing fees?

Is DonorPerfect a CRM? Is Zeffy's CRM as complete?

What does DonorPerfect offer that Zeffy doesn't?

Is Zeffy only for small nonprofits?

No. Zeffy has no plan tiers: the CRM, auctions, peer-to-peer and a store are free whether you have 100 donors or 100,000, with no Plus or Pro to upgrade to.

How do we move our donor data from DonorPerfect to Zeffy?

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100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

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“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!