DonorSnap Tracks Donors. Zeffy Tracks Donors and Raises Funds.

Skip DonorSnap's $50/mo subscription, $200 setup fee, and standard card processing. Get CRM + fundraising in one free platform.

Zeffy is trusted by 100,000+ nonprofits

Zeffy VS DonorSnap

Zeffy VS DonorSnap: What nonprofits should know before choosing.

Pricing

Completely free. Always. But how? →

$50/mo.

subscription (up to 1,000 contacts) + payment processing fees (see below)

Processing fees

$0 in credit card and transaction fees. Zeffy covers these. How? →

2.2% + $0.30.

via Stripe at nonprofit rates (Visa/Mastercard/Discover); 3.5% + $0.30 (Amex); 0.8% capped at $5 (ACH); plus a $10/month Stripe integration fee.

Platform fees

Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.

$0.

No separate platform fee on top of processing or transaction fees.

Monthly fees

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

$50/month.

for up to 1,000 contacts; $70/month for up to 2,500; scaling with database size to roughly $250+/month

Other fees

We've never charged a single cent to nonprofits and we never will.

$200.

one-time site setup fee, billed after a 30-day trial, covering setup, data conversion, and training.

Pricing transparency

10/10.

No platform fees, no credit card fees, no hidden fees, no fees period!

8/10.

Subscription pricing is clearly published at donorsnap.com/pricing, but payment processing fees and the $10/month Stripe integration fee are not shown there.

Value for money

5/5.

Value for money on Capterra, from 486 reviews. Zero fees, all-in-one fundraising.

4.8/5.

Value for money on Capterra, from 414 reviews.

Features

4.6/5.

No training needed. Built for busy nonprofit teams, not tech pros. Launch a campaign in under 30 minutes.

4.3/5.

Donor database with limited fundraising tools - requires third-party integrations for payments and events

Donations

Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.

Donation tracking in the CRM, plus included online forms to collect donations (payment requires the connected Stripe add-on).

Ticketing

Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.

Sell paid or free tickets through included online forms (payment via the Stripe add-on, $10/mo + processing). Advanced event management is a separate product, EventSnap.

Peer-to-Peer Fundraising

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

No peer-to-peer fundraising - focuses on donor database management, not campaign tools

Auctions

Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.

Available via AuctionSnap, a separate add-on ($500/year + 1% event fee) built by the same team and integrated with DonorSnap.

Raffles

Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.

No raffle functionality - not designed for fundraising campaigns, only donor data management

Online Store

Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.

No online store or product sales - built for tracking donations, not selling merchandise

Memberships

Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.

Member tracking within donor records - no standalone membership portal or self-service

Donor management/CRM

Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.

Full donor profiles with giving history, custom fields, and relationship tracking

Emails & Newsletter

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

Built-in email campaigns with templates, mail merge, and basic segmentation

Payment Processing

Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.

Runs through a connected Stripe account (optional $10/month add-on) at Stripe's nonprofit rates.

Payment Methods

All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.

Card, ACH, and digital-wallet payments are supported once you connect a Stripe account (an optional $10/month add-on). In-person payments run through a paid Stripe card reader (see below); no phone-based Tap-to-Pay like Zeffy's.

Credit Card Payments

Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.

Credit card payments via a connected Stripe account at nonprofit rates (2.2% + $0.30 for Visa/Mastercard/Discover; 3.5% + $0.30 for Amex).

Apple Pay & Google Pay

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

Apple Pay and Google Pay supported via a connected Stripe account.

ACH / Bank Transfers

Accept bank transfers with zero fees. Full donation amounts go straight to your mission.

ACH / bank transfers via a connected Stripe account at 0.8%, capped at $5.

In-person payments

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

Supported via a paid Stripe card reader (hardware $249-$349, purchased separately) through the connected Stripe account ($10/mo add-on + processing fees). No phone-based Tap to Pay.

Support

5/5.

Real humans, real fast. Free email and phone support — no bots, no paywalls, no runaround.

4.3/5.

Email support is included on all plan tiers; phone support is available as an add-on. Plans start at $50/month.

Help Center

Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.

Yes — Comprehensive free resource library with guides, tutorials, and best practices for nonprofits.

Email Support

Email us anytime. Most questions answered within hours — not days.

Email support included on every plan tier.

Phone Support

Need to talk? Call us. Real support from real people who understand nonprofits.

Phone support available as a paid add-on.

Onboarding

Get set up in under 30 minutes. No training required — but we're here if you need us.

Onboarding included for all plans: the one-time $200 setup fee covers data conversion and training.

Community

Join thousands of nonprofits sharing tips, templates, and best practices.

User community (Facebook group) and regular webinars available.

Zeffy is 100% free, always.

Calculate savings

How is Zeffy free?

Why Zeffy over DonorSnap?

Track donors and raise funds in one place, without the fees

📊

Track donors and raise funds in one place, without the fees

DonorSnap tracks your donors and collects donations through native forms connected to Stripe, though that means payment processing fees on every gift. Zeffy does both donor tracking and fundraising, with zero fees on every dollar raised.

🔀

DonorSnap sells fundraising as separate paid add-ons

DonorSnap is a CRM first. Donation forms run through a connected Stripe account, and events and auctions are paid add-ons (EventSnap and AuctionSnap), with no peer-to-peer fundraising. Zeffy includes all of it, free.

🚫

Your donors shouldn't pay fees to cover your software costs

DonorSnap charges monthly fees starting at $50, plus a $200 setup fee, plus 2.9% processing fees. Zeffy is 100% free, so donors give more and you keep it all.

⏱️

Get started in minutes, not months

DonorSnap requires a $200 setup fee, data conversion, and training just to get started. Zeffy takes minutes to set up, with free onboarding support from nonprofit fundraising experts.

Questions nonprofits ask when choosing between Zeffy and DonorSnap

Is Zeffy really free, or are there hidden costs?

Zeffy is 100% free for nonprofits. No monthly fees, no setup costs, no processing charges. Donors have the option to leave a voluntary contribution to keep Zeffy free for organizations like yours.

Can I manage donors and collect donations in the same platform?

Yes. Zeffy combines donor management with fundraising tools like donation forms, event ticketing, and peer-to-peer campaigns. Track relationships and raise funds in one place, without paying for multiple platforms.

How long does it take to get started with Zeffy?

Most nonprofits are up and running in minutes. Create your account, build your first donation form or campaign, and start accepting donations right away. Free onboarding support is available whenever you need it.

What fundraising tools are included with Zeffy?

Zeffy includes donation forms, event ticketing, peer-to-peer campaigns, auctions, raffles, memberships, and an online store. Everything you need to raise funds and manage donors, all in one free platform.

Is Zeffy built for nonprofits of all sizes?

Yes. Zeffy is built for nonprofits of all sizes. No setup fees, no minimum donation requirements, and no monthly costs mean you can start fundraising today without worrying about budget constraints.

How much does DonorSnap cost compared to Zeffy?

DonorSnap's plans start at $50/month (up to 1,000 contacts) and scale with database size, plus a one-time $200 setup fee. Payment processing runs through a connected Stripe account (an optional $10/month add-on) at Stripe's nonprofit rates (2.2% + $0.30 for cards). Zeffy has no monthly fees, no setup costs, and no processing fees — nonprofits keep 100% of what they raise.

Does DonorSnap include fundraising tools like event ticketing and auctions?

DonorSnap is primarily a donor CRM. It includes online forms that can sell event tickets, and auctions are available through AuctionSnap, a separate add-on ($500/year + 1% event fee). Collecting payments requires a connected Stripe account ($10/month add-on). Zeffy includes donation forms, ticketing, auctions, raffles, memberships, and peer-to-peer campaigns in one platform at no cost.

Will I lose money to processing fees if I switch from DonorSnap to Zeffy?

With DonorSnap, donations are processed through a connected Stripe account at Stripe's nonprofit rates (2.2% + $0.30 for cards), plus a $10/month Stripe integration fee. Zeffy covers all transaction and credit card fees, so every dollar goes directly to your mission.

Is there a setup fee to start using Zeffy instead of DonorSnap?

DonorSnap charges a one-time $200 setup fee (billed after a 30-day trial). Zeffy has no setup fee — you can create your account and launch your first campaign in minutes, completely free.

What kind of support does Zeffy offer compared to DonorSnap?

DonorSnap includes email support on all plans, with phone support available as an add-on. Zeffy provides unlimited customer support to all nonprofits, regardless of size or how much you raise.

Is Zeffy really free, or are there hidden costs?

Zeffy is 100% free for nonprofits. No monthly fees, no setup costs, no processing charges. Donors have the option to leave a voluntary contribution to keep Zeffy free for organizations like yours.

Can I manage donors and collect donations in the same platform?

How long does it take to get started with Zeffy?

What fundraising tools are included with Zeffy?

Is Zeffy built for nonprofits of all sizes?

Yes. Zeffy is built for nonprofits of all sizes. No setup fees, no minimum donation requirements, and no monthly costs mean you can start fundraising today without worrying about budget constraints.

How much does DonorSnap cost compared to Zeffy?

Does DonorSnap include fundraising tools like event ticketing and auctions?

Will I lose money to processing fees if I switch from DonorSnap to Zeffy?

Is there a setup fee to start using Zeffy instead of DonorSnap?

DonorSnap charges a one-time $200 setup fee (billed after a 30-day trial). Zeffy has no setup fee — you can create your account and launch your first campaign in minutes, completely free.

What kind of support does Zeffy offer compared to DonorSnap?

DonorSnap includes email support on all plans, with phone support available as an add-on. Zeffy provides unlimited customer support to all nonprofits, regardless of size or how much you raise.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

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100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!