DonorDock Tracks Donors, But Can It Actually Collect Donations?

DonorDock starts at $98/mo for CRM only. Zeffy includes donation forms, ticketing, and payments free.

Zeffy is trusted by 100,000+ nonprofits

Zeffy VS Donordock

Zeffy VS Donordock: What nonprofits should know before choosing.

Pricing

Completely free. Always. But how? →

Varies.

Monthly fees from $98/month plus card fees per gift

Processing fees

$0 in credit card and transaction fees. Zeffy covers these. How? →

3%.

donation processing fee mentioned in comparisons

Platform fees

Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.

N/A.

No platform fees mentioned

Monthly fees

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

$98/month.

Starting at $98/month for qualified nonprofits; Free Forever ($0/month), Lite ($89–$100/month), Essentials ($129/month), Grow Plan ($300/month), Amplify Plan ($585/month)

Other fees

We've never charged a single cent to nonprofits and we never will.

N/A.

No pricing information available

Pricing transparency

10/10.

No platform fees, no credit card fees, no hidden fees, no fees period!

4/10.

Pricing exists but scattered across sources. No clear page, fees buried in comparisons.

Value for money

5/5.

450+ reviews on Capterra. All-in-one fundraising, zero fees, unbeatable value.

4.9/5.

Features

5/5.

No training needed. Built for busy nonprofit teams, not tech pros. Launch a campaign in under 30 minutes.

4.8/5.

Donor tracking CRM without fundraising tools - no donation forms, ticketing, or payment processing built in

Donations

Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.

Donation tracking and receipt management - but no donation forms or payment processing built in

Ticketing

Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.

No ticketing tools - requires separate event platform to sell tickets and manage attendees

Peer-to-Peer Fundraising

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

No peer-to-peer campaigns - focused on donor management, not fundraising campaign tools

Auctions

Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.

No auction tools - CRM only, requires separate auction software for silent or live auctions

Raffles

Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.

No raffle features - can't sell tickets, manage drawings, or track winners in the system

Online Store

Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.

No online store - can't sell merchandise or manage inventory for fundraising products

Memberships

Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.

Member tracking within donor records - no standalone membership portal or self-service options

Donor management/CRM

Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.

Full donor profiles with giving history, contact management, and basic reporting tools

Emails & Newsletter

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

Built-in email campaigns with templates and basic donor communication tools

Payment Processing

Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.

Stripe integration with automated receipts and recurring donation processing

Payment Methods

All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.

Card and ACH payments through third-party processor. No digital wallets or in-person options.

Credit Card Payments

Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.

Card payments through integrated processor - limited to DonorDock's payment partner with standard processing fees

Apple Pay & Google Pay

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

No digital wallet support mentioned - limited to traditional card and bank payment methods

ACH / Bank Transfers

Accept bank transfers with zero fees. Full donation amounts go straight to your mission.

ACH bank transfers available through payment integration - still charges processing fees on bank transfers

Tap to Pay App

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

No in-person payment tools - CRM focuses on donor management, requires separate hardware for events

Support

5/5.

Real humans, real fast. Free email and phone support — no bots, no paywalls, no runaround.

N/A.

Support access depends on pricing plan - priority help and phone support reserved for higher-tier customers only.

Help Center

Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.

Yes - Complete resource library with guides, tutorials, and FAQs at no charge

Email Support

Email us anytime. Most questions answered within hours — not days.

Email support available but response times and quality vary by plan tier

Phone Support

Need to talk? Call us. Real support from real people who understand nonprofits.

Phone support available on higher-tier plans only - not included on basic packages

Onboarding

Get set up in under 30 minutes. No training required — but we're here if you need us.

No dedicated onboarding included — users rely on self-service docs and tutorials.

Community

Join thousands of nonprofits sharing tips, templates, and best practices.

No community forum or user groups available

Zeffy is 100% free, always.

Calculate savings

How is Zeffy free?

Why Zeffy over Donordock?

Run your fundraising and donor management in one place

🧩

Run your fundraising and donor management in one place

DonorDock tracks donors but can't collect donations — Zeffy gives you forms, CRM, events, and receipts with zero fees or extra tools.

🛠️

Track donors, but still need separate tools to fundraise

DonorDock manages relationships well, but you'll need other platforms to collect donations, sell tickets, or run campaigns. Zeffy does it all in one place.

💸

Monthly fees add up when you're just getting started

Starting at $98/month means budgeting for software before you've raised a dollar. Zeffy is free, so you can focus your funds on your mission from day one.

🤝

Get help from people who understand small nonprofits

Zeffy's support team responds in 2–6 business hours, offers free bookable calls, and speaks your language — no jargon, no upsells, just real help from fundraising experts.

Questions nonprofits ask when choosing between Zeffy and Donordock

Can I run events and sell tickets without paying extra platform fees?

Yes. Zeffy includes event registration, ticketing, and payment processing at zero cost. DonorDock requires separate event software, adding more fees and tools to manage.

Does Zeffy charge monthly fees like DonorDock?

No. Zeffy is completely free with zero monthly fees, so you keep 100% of your donations. Donors have the option to leave a voluntary contribution to support the platform.

Can I collect donations and manage donors in the same platform?

Yes. Zeffy includes donation forms, payment processing, donor management, and automated receipts in one platform. You won't need separate tools to fundraise and track relationships.

How does Zeffy's pricing compare to DonorDock for small nonprofits?

DonorDock starts at $98/month plus processing fees. Zeffy costs nothing, so small nonprofits can invest every dollar raised directly into their mission instead of software subscriptions.

Does Zeffy have a CRM for tracking donors?

Yes. Zeffy includes a built-in CRM that tracks every contact, donation, and interaction in one dashboard. You can segment supporters, view giving history, and automate receipts without paying extra or adding another tool.

How does Zeffy stay free if there are no fees?

Zeffy is funded by optional tips from donors. When someone donates, they can choose to leave a small contribution to support the platform. The tip is never required, and nonprofits always keep 100% of what they raise.

Is it hard to switch from DonorDock to Zeffy?

No. Zeffy is designed for quick setup with no training required. You can launch donation forms and start managing donors in minutes, even if you're not tech-savvy.

Can I send automated tax receipts with Zeffy?

Yes. Zeffy automatically generates and sends tax receipts for every donation. You can also create year-end summaries for donors without any manual work.

What tools would I need to add if I use DonorDock instead of Zeffy?

DonorDock focuses on donor management, so you'd need separate software for collecting donations, selling event tickets, and processing payments. Zeffy includes all of these in one free platform.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

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Planning Center

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!