JustGiving vs Zeffy: Compare Fees, Features, and Support for US Nonprofits

JustGiving charges up to 5% in platform fees for US nonprofits. Here's how it compares to Zeffy, the 100% free, zero-fee fundraising platform trusted by 100,000+ nonprofits.

Zeffy is trusted by 100,000+ nonprofits

Zeffy VS JustGiving

Zeffy VS JustGiving: What nonprofits should know before choosing.

Pricing

Completely free. Always. But how? →

0-5%.

platform fee + 2.9% processing per donation

Processing fees

$0 in credit card and transaction fees. Zeffy covers these. How? →

2.9%.

2.9% per donation (credit card, debit, PayPal, Apple Pay, Google Pay). 0% via Giving Checkout.

Platform fees

Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.

0-5%.

0-5% platform fee depending on payment processor. 0% on DAF (Donor Advised Fund). 5% on Blackbaud Merchant Services.

Monthly fees

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

$0.

No monthly subscription fee for US nonprofits.

Pricing transparency

10/10.

One pricing model for everyone: $0. No platform fees, no transaction fees, no credit card fees. Funded by optional donor contributions.

10/10.

JustGiving publishes fees at justgiving.com/about/fees. US fees vary by payment processor (0-5% platform + 2.9% processing).

Value for money

5/5.

450+ reviews on Capterra. All-in-one fundraising, zero fees, unbeatable value.

N/A.

Features

5/5.

No training needed. Built for busy nonprofit teams, not tech pros. Launch a campaign in under 30 minutes.

N/A.

Fundraising platform for nonprofits with peer-to-peer campaigns, event registration, and donation pages.

Donations

Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.

JustGiving offers donation pages with recurring giving options - available in limited countries only

Ticketing

Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.

Event registration and fundraising pages. GivePanel integration available for advanced event management.

Peer-to-Peer Fundraising

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

Peer-to-peer campaigns with individual fundraising pages and team leaderboards built in

Auctions

Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.

No auction features - focused on donation campaigns and peer-to-peer fundraising only

Raffles

Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.

No raffle or lottery tools - requires third-party platforms to run compliant fundraising raffles

Online Store

Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.

No online store functionality - can't sell merchandise or products alongside fundraising

Memberships

Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.

No dedicated membership management. Recurring donations available.

Donor management/CRM

Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.

Campaign reporting and donor data. Integrates with CRM partners including Raiser's Edge NXT.

Emails & Newsletter

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

Dynamic stewardship journeys with nonprofit branding options. Automated thank-you emails and donor communications.

Payment Processing

Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.

Integrated payment processing with multiple payment methods including direct debit and card payments

Payment Methods

All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.

Credit cards, digital wallets, bank transfers, and tap-to-donate via Toucan Collect. Processing fees apply.

Credit Card Payments

Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.

All major credit and debit cards accepted through JustGiving's platform with 5% platform fee plus payment processing

Apple Pay & Google Pay

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

Apple Pay and Google Pay supported. Standard processing fees apply.

ACH / Bank Transfers

Accept bank transfers with zero fees. Full donation amounts go straight to your mission.

Bank transfers available in select regions. Availability varies by country.

Tap to Pay App

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

Tap-to-donate available via Toucan Collect (5% fee). Requires JustGiving nonprofit account.

Support

5/5.

Real humans, real fast. Free email and phone support — no bots, no paywalls, no runaround.

N/A.

Support available for nonprofits, fundraisers, and donors via dedicated US Customer Support.

Help Center

Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.

Comprehensive help center with guides and tutorials; content and compliance guidance emphasize UK charity regulations rather than US-specific rules.

Email Support

Email us anytime. Most questions answered within hours — not days.

Available via contact forms and support tickets.

Phone Support

Need to talk? Call us. Real support from real people who understand nonprofits.

Customer Success Manager calls available to all US nonprofits during US business hours.

Onboarding

Get set up in under 30 minutes. No training required — but we're here if you need us.

Customer Success Manager calls available to all nonprofits.

Webinars

Free webinars on fundraising best practices, platform tips, and nonprofit growth strategies.

Free webinar library available for nonprofits.

Community

Join thousands of nonprofits sharing tips, templates, and best practices.

No community forum or user groups are listed; peer support options appear limited.

Zeffy is 100% free, always.

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How is Zeffy free?

Why Zeffy over JustGiving?

Keep more of every dollar your supporters give

💰

Keep every dollar your supporters give

JustGiving charges up to 5% in platform fees plus 2.9% in processing for US nonprofits. With Zeffy, your nonprofit keeps every dollar. No platform fees, no processing fees, no hidden costs.

🇺🇸

Built for US nonprofits, not adapted for them

JustGiving is a UK-based platform with support during UK business hours. Zeffy's North America-based team offers free email and phone support — no paid tier required.

🧰

One platform for every fundraiser you'll run

JustGiving connects to separate tools for CRM (Raiser's Edge), events (GivePanel), and contactless giving (Toucan Collect). Zeffy gives you donations, events, raffles, auctions, memberships, and donor management in one place — all free, no integrations needed.

Questions nonprofits ask when choosing between Zeffy and JustGiving

Does Zeffy really charge zero fees for nonprofits?

Yes. Zeffy is 100% free for nonprofits. There are no platform fees, monthly charges, or hidden costs. Donors have the option to leave a voluntary contribution to keep Zeffy running, so your organization keeps every dollar raised.

Can I run peer-to-peer campaigns and sell event tickets on the same platform?

Absolutely. Zeffy handles peer-to-peer fundraising, event ticketing, online stores, raffles, auctions, and donation forms all in one place. You won't need to juggle multiple platforms or pay for separate tools to run different campaigns.

Will I get support that understands US nonprofit regulations?

Yes. Zeffy's support team is based in North America and knows US tax rules, compliance requirements, and fundraising best practices. You'll get fast answers during your working hours, not responses timed to UK business schedules.

Can I accept ACH payments and process donations at in-person events?

Yes. Zeffy accepts ACH bank transfers, credit cards, Apple Pay, and Google Pay online — all with zero fees. You can also collect donations in person using Zeffy's tap-to-pay app from any phone, with no card reader and no fees. JustGiving offers tap-to-donate via Toucan Collect at a 5% fee. Zeffy offers tap-to-pay from any phone with no fees and no extra hardware.

Does JustGiving take a fee from donations?

For US nonprofits, JustGiving charges a 0-5% platform fee (0% on DAF, 5% on Blackbaud Merchant Services) plus 2.9% processing per donation. Fees vary by region — UK charities pay 0% platform fee with 1.9% + £0.30 processing. Zeffy charges zero platform fees, so nonprofits keep 100% of every donation.

How does Zeffy stay free if there are no platform fees?

When you raise money through Zeffy, donors can choose to leave an optional contribution at checkout to help keep the platform free. They can adjust or remove it at any time. Your nonprofit receives 100% of every donation either way. We cover the processing cost ourselves.

Can I access my donor data directly with Zeffy vs JustGiving?

With Zeffy, you get a built-in CRM at no cost — full giving history, automated receipts, and contact segmentation with no separate tools needed. JustGiving provides campaign reporting and integrates with CRM partners like Raiser's Edge NXT. Zeffy gives you everything in one place without additional integrations or fees.

Is Zeffy available in the UK?

Yes. Zeffy is available in the US, Canada, and the UK, so UK-based nonprofits can use the platform with zero fees just like organizations in North America.

What's the catch with Zeffy being free?

There's no catch. Zeffy covers all platform and transaction fees. The service is sustained by optional donor tips, which are never required. Over 100,000 nonprofits have raised $2B+ through Zeffy without paying a dollar in fees.

Does Zeffy really charge zero fees for nonprofits?

Can I run peer-to-peer campaigns and sell event tickets on the same platform?

Will I get support that understands US nonprofit regulations?

Can I accept ACH payments and process donations at in-person events?

Does JustGiving take a fee from donations?

How does Zeffy stay free if there are no platform fees?

Can I access my donor data directly with Zeffy vs JustGiving?

Is Zeffy available in the UK?

Yes. Zeffy is available in the US, Canada, and the UK, so UK-based nonprofits can use the platform with zero fees just like organizations in North America.

What's the catch with Zeffy being free?

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

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SpotFund

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!