Do You Really Need to Pay $134/Month for a Nonprofit CRM Like Keela?

Zeffy includes events, raffles, auctions, and donor management at $0. Keela charges extra for each.

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Zeffy VS Keela

Zeffy VS Keela: What nonprofits should know before choosing.

Zeffy
Keela
Pricing
Zeffy:

$

0.

Completely free. Always. But how? →

Keela:

$134/month.

Monthly plans from $134/month plus card fees per gift

Processing fees
Zeffy:

$

0.

$0 in credit card and transaction fees. Zeffy covers these. How? →

Keela:

2.2% + $0.30.

per transaction nonprofit rate through PayPal/Stripe; 2% platform fee on cryptocurrency donations

Platform fees
Zeffy:

$

0.

Zeffy never takes a cut. Unlike platforms that skim 3–5%, you keep 100% of every donation.

Keela:

$0.

No additional platform transaction fees beyond standard processing rates.

Monthly fees
Zeffy:

$

0/month.

No subscriptions, no paywalls. Every org, big or small, gets full access for free.

Keela:

$99/month.

Starting at $99–$134/month; pricing scales by contacts (up to 1,000 contacts around $134–$160/month, higher tiers for 1,001–2,500 contacts)

Other fees
Zeffy:

$

0.

We've never charged a single cent to nonprofits and we never will.

Keela:

Varies.

No hidden fees reported; pricing scales with contact list size.

Pricing transparency
Zeffy:

10/10.

No platform fees, no credit card fees, no hidden fees, no fees period!

Keela:

4/10.

Pricing requires searching multiple sources. No clear pricing page found, fees buried in articles.

Value for money
Zeffy:

5/5.

450+ reviews on Capterra. All-in-one fundraising, zero fees, unbeatable value.

Keela:

4.4/5.

Features
Zeffy:

5/5.

No training needed. Built for busy nonprofit teams, not tech pros. Launch a campaign in under 30 minutes.

Keela:

4.3/5.

CRM-focused platform with advanced features - requires training and paid plans for full donor tools

Donations
Zeffy:
Yes

Donations without the cut. Custom forms, tax receipts, donor tracking — all fee-free.

Keela:
Yes

Donation forms with customization options and recurring giving - requires paid plan for advanced features

Ticketing
Zeffy:
Yes

Sell tickets, check in guests, track sales — and keep 100%. No fees. No fine print.

Keela:
Yes

Event management with ticketing and registration - available on higher-tier plans only

Peer-to-Peer Fundraising
Zeffy:
Yes

Teams or individuals launch fundraising pages in minutes. Track progress, keep 100%. No fees.

Keela:
Yes

Peer-to-peer campaigns with fundraiser pages - requires premium plan to access

Auctions
Zeffy:
Yes

Run auctions without giving up a percentage. List items, track bids, collect payments — all fee-free.

Keela:
No

No auction tools - CRM only, requires separate auction software

Raffles
Zeffy:
Yes

Host online raffles and 50/50s. Track sales, set ticket limits, stay compliant — all without paying a cent.

Keela:
No

No raffle tools - requires third-party integration or manual management outside the platform

Online Store
Zeffy:
Yes

Skip the tool sprawl. Sell merch and manage your store in one place — no fees, no add-ons.

Keela:
No

No online store functionality - not designed for selling merchandise or products

Memberships
Zeffy:
Yes

Automate memberships with no per-member fees. Dues go straight to your org — perfect for clubs, alumni, and supporters.

Keela:
Yes

Member tracking within donor records - no standalone membership portal or self-service

Donor management/CRM
Zeffy:
Yes

Ditch the expensive CRM. Track donations, send thank-yous, and build donor loyalty — all fee-free.

Keela:
Yes

Full donor profiles with engagement scoring, giving history, and automated task management

Emails & Newsletter
Zeffy:
Yes

Manage contacts and send newsletters from the same place you fundraise. Unlimited sends, no fees.

Keela:
Yes

Built-in email campaigns with templates, automation, and donor segmentation

Payment Processing
Zeffy:
Yes

Accept donations, ticket sales, and payments — all 100% fee-free. No cuts, no hidden fees, ever.

Keela:
Yes

Keela Payments via Stripe - must use their processor for full integration

Payment Methods
Zeffy:
Yes

All-in-one fundraising: donations, events, memberships, email, and donor CRM — 100% free.

Keela:
Yes

Credit cards and ACH only through Keela Payments. No digital wallets or in-person payment tools.

Credit Card Payments
Zeffy:
Yes

Accept all major credit cards with zero processing fees. Zeffy covers the cost — you keep 100% of every donation.

Keela:
Yes

Card payments through Keela Payments - must use their processor with transaction fees

Apple Pay & Google Pay
Zeffy:
Yes

One-tap donations and tickets with Apple Pay & Google Pay. No fees, just smooth mobile checkouts.

Keela:
No

No digital wallet support - card and ACH only through Keela's payment system

ACH / Bank Transfers
Zeffy:
Yes

Accept bank transfers with zero fees. Full donation amounts go straight to your mission.

Keela:
Yes

ACH available through Keela Payments only - adds processing costs to bank transfers

Tap to Pay App
Zeffy:
Yes

Anyone on your team can take payments from their phone. No card reader, no fees, no friction.

Keela:
No

No in-person payment tools - CRM focused, requires separate hardware for events

Support
Zeffy:

5/5.

Real humans, real fast. Free email and phone support — no bots, no paywalls, no runaround.

Keela:

4.5/5.

Support access depends on plan tier - faster help and phone support reserved for paid accounts starting at $51/mo.

Help Center
Zeffy:
Yes

Searchable help docs, video tutorials, and step-by-step guides — all free, all the time.

Keela:
Yes

Comprehensive help center with guides, tutorials, and FAQs accessible 24/7

Email Support
Zeffy:
Yes

Email us anytime. Most questions answered within hours — not days.

Keela:
Yes

Email support available but response times depend on plan tier - faster help costs more

Phone Support
Zeffy:
Yes

Need to talk? Call us. Real support from real people who understand nonprofits.

Keela:
Yes

Phone support available on higher-tier plans only - basic users limited to email and chat

Onboarding
Zeffy:
Yes

Get set up in under 30 minutes. No training required — but we're here if you need us.

Keela:
Yes

Regular webinars and training sessions support onboarding; dedicated or advanced onboarding is gated behind higher-priced plans

Community
Zeffy:
Yes

Join thousands of nonprofits sharing tips, templates, and best practices.

Keela:
No

No community forum or user groups available

Zeffy is 100% free, always.

Why Zeffy over Keela?

Keep more of every dollar you raise, without the monthly bill

💰

Keep more of every dollar you raise, without the monthly bill

Keela charges $134/month plus processing fees. Zeffy is 100% free — no monthly costs, no transaction fees, just more money for your mission.

🎯

Your budget shouldn't pay for software before it pays for mission

Keela charges $134+ per month before you raise a dollar. Zeffy is free, so every donation goes further from day one.

🧰

Run campaigns without stitching together separate tools

Keela's a CRM that needs add-ons for events, raffles, and auctions. Zeffy includes ticketing, peer-to-peer, and more in one place.

🤝

Get help from people who've worked in nonprofits, not just software

Keela gates faster support behind higher-priced plans. Zeffy offers free, unlimited help from fundraising experts who understand your work.

Questions nonprofits ask when choosing between Zeffy and Keela

How much does Zeffy cost compared to Keela?

Zeffy is 100% free with no monthly fees or transaction costs. Keela charges $134+ per month plus processing fees, so you're paying before you even raise a dollar.

Can I run events and peer-to-peer campaigns without paying extra?

Yes. Zeffy includes ticketing, peer-to-peer, raffles, and auctions at no cost. Keela requires higher-tier plans for events and doesn't offer raffles or auctions without third-party tools.

Do I need to use a specific payment processor with Zeffy?

No. Zeffy works with your preferred processor and covers all fees. Keela requires you to use Keela Payments via Stripe, locking you into their system with added transaction costs.

Does Zeffy offer donor management tools like Keela?

Yes. Zeffy includes donor profiles, giving history, and email campaigns at no cost. Keela offers similar CRM features but charges $134+ per month to access them.

Is Zeffy really free, or are there hidden fees?

Zeffy is 100% free for nonprofits with no hidden fees. There are no monthly charges, no transaction fees, and no credit card processing costs. Zeffy is funded by optional donor tips, which are never required.

How does Zeffy compare to Keela for small nonprofits on a tight budget?

Zeffy gives you the same core features as Keela, including donor management, email campaigns, and event tools, without the $134+/month price tag. Small nonprofits keep every dollar they raise instead of paying software costs before fundraising even starts.

Can I get help with Zeffy if I'm not tech-savvy?

Yes. Zeffy offers unlimited free customer support to all users. Keela gates support behind higher-priced plans, so you may pay more just to get help when you need it.

Does Zeffy include email campaigns and newsletters like Keela?

Yes. Zeffy includes built-in email campaigns and newsletters at no cost. You can send targeted messages, track opens and clicks, and manage everything from the same platform you use for fundraising.

What's the best all-in-one nonprofit tool for fundraising and donor management?

Zeffy combines donations, events, peer-to-peer campaigns, raffles, auctions, CRM, and email tools in one zero-fee platform. Unlike Keela, you don't need add-ons or higher-tier plans to access these features.

Still undecided?

Keep comparing — and see why nonprofits choose Zeffy

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

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