DonorPerfect VS Keela

DonorPerfect and Keela help you track donors and manage relationships, but they charge monthly fees that add up over time. Zeffy gives you donor management plus donation forms, event ticketing, and email tools — all with zero fees so every dollar stays with your mission.

Zeffy is trusted by 100,000+ nonprofits

DonorPerfect VS Keela

DonorPerfect VS Keela: What nonprofits should know before choosing.

Donor Management CRM Features

Easy Donor Database

Donation History & Notes per Donor

Donor Tags / Segments

Built-in Donation Tracking (No Integrations Needed)

Emailing to Donors (Receipts, Thank yous, Newsletters)

Smart Filters (Search by Donation, Campaign, Date...)

Export Donor Data Anytime

Offline Donations Tracking

Pre-filled donation forms

Pricing

$99/month.

$99/month plus card fees per gift

N/A.

No pricing information available

Processing fees

Not listed.

Processing fees apply; rates not publicly listed

2.2% + $0.30.

per transaction (nonprofit rate through PayPal and Stripe)

Platform fees

$0.

No setup fees, no annual fees, no PCI compliance fees, no cancellation fees

$0.

$0 - Keela does not charge any platform fees or transaction fees on top of payment processor fees

Monthly fees

$99/month.

Starting price for the Core plan; Plus and Pro tiers are quote-based

$134-$430/month.

Pricing varies by plan

Value for money

4.5.

4.4.

Features

4.5/5.

Powerful donor database, but requires setup time and multiple integrations for events and fundraising.

4.4/5.

Solid donor management with built-in email, but needs separate tools for ticketing, auctions, and online sales.

Donations

DonorPerfect processes payments (cards, digital wallets, in-person) through integrations like Givecloud and DPMobile; processing fees apply and rates are not publicly listed.

Keela offers online donation forms with customization options, but charges processing fees on top of their monthly subscription costs.

Ticketing

No native event ticketing system - requires third-party integrations or separate platforms to sell event tickets

Keela doesn't provide built-in event ticketing. You'd need to integrate with third-party ticketing platforms and manage data sync manually.

Peer-to-Peer Fundraising

Basic peer-to-peer fundraising tools available, but limited customization options and requires higher-tier pricing plans

Keela offers peer-to-peer fundraising tools, but with limited customization and additional fees for advanced features like team fundraising.

Auctions

No auction functionality - organizations must use separate auction platforms and manually import data back into DonorPerfect

Keela doesn't support auction functionality. You'd need separate auction software and manually import bidder information into your donor management system.

Raffles

Raffles are available through DonorPerfect's online forms where gaming laws allow; winner selection is manual and requires separate compliance tracking

Keela lacks dedicated raffle functionality. You'd need separate raffle software and manually import participant data into your donor database.

Online store

An online store is available through the Givecloud add-on (separate integration setup and additional costs)

Keela doesn't include e-commerce capabilities. You'd need a separate online store platform and manually track merchandise sales in your CRM.

Memberships

DonorPerfect offers basic membership tracking through custom fields and donor records, but lacks dedicated membership management features like automated renewals or member portals.

Keela offers basic membership tracking through donor profiles but lacks dedicated membership management features like automated renewals or member-specific communications

Donor Management/CRM

Comprehensive donor database with detailed contact management, gift tracking, and relationship mapping. Includes wealth screening, prospect research tools, and robust reporting for donor analytics.

Keela provides comprehensive donor management with contact profiles, giving history, engagement tracking, and automated workflows for donor stewardship and follow-up

Emails & Newsletter

Includes email marketing tools with template library and basic segmentation. Offers donor communication tracking and automated acknowledgment letters for donor stewardship.

Keela includes email marketing tools with templates and segmentation capabilities, allowing you to send newsletters and donor communications directly from the platform

Payment Processing

Processes donations through integrated payment gateways with standard transaction fees. Supports recurring donations and pledge management with basic reporting capabilities.

Processes donations through integrated payment gateways with standard transaction fees. Supports recurring donations and pledge management with basic reporting capabilities.

Payment methods

Payments through integrations - cards and digital wallets (Apple Pay, Google Pay, PayPal) via Givecloud; in-person via DPMobile app

Limited payment options, requires third-party integrations

Credit Card Payments

Supported through integrations - DonorPerfect processes credit card payments via the Givecloud integration (add-on setup)

Supported through integrations - Keela connects with payment processors like Stripe to accept credit card donations

Apple Pay & Google Pay

Available through the Givecloud integration (add-on setup) - Apple Pay, Google Pay, and PayPal

Limited support - Available only through third-party payment processor integrations, not natively built-in

ACH / Bank Transfers

DonorPerfect processes payments through integrations (Givecloud); ACH availability is not publicly listed

Not supported - Keela focuses on donor management and fundraising tools, but doesn't process ACH payments directly

Tap to Pay App

No phone tap-to-pay; in-person payments are available through the DPMobile app (card reader hardware and transaction fees apply)

Not supported - Keela doesn't offer mobile point-of-sale or tap-to-pay functionality for in-person events

Customer Support

4.5/5.

4.4/5.

Unlimited Support

DonorPerfect offers tiered support based on subscription level, not unlimited

Keela offers limited support based on plan tier

Phone Support / Office Hours

DonorPerfect provides phone support during standard business hours

Keela provides phone support during standard business hours

Webinars

DonorPerfect offers regular training webinars and educational sessions for users

Keela offers regular training webinars and educational sessions for users

Help Center

DonorPerfect maintains a comprehensive help center with articles and guides

Keela maintains a comprehensive help center with articles and guides

DonorPerfect provides live chat support during business hours

Keela provides live chat support during business hours

Nonprofit-Focused Support Team

Support access varies by plan tier with phone help during business hours only

Plan-based support limits with phone and chat available during business hours

Zeffy is 100% free, always.

Calculate savings

How is Zeffy free?

Why Zeffy over DonorPerfect and Keela?

Why choose Zeffy over DonorPerfect and Keela if you're a nonprofit

💸

DonorPerfect and Keela charge monthly fees plus transaction costs

Zeffy charges zero fees on all donations, so you keep every dollar raised for your mission instead of paying platform costs.

🎟️

DonorPerfect and Keela require separate tools for events and fundraising

Zeffy includes auctions, raffles, ticketing, and peer-to-peer fundraising in one platform, eliminating the need for multiple tools.

☎️

DonorPerfect and Keela offer limited support during business hours only

Zeffy provides unlimited support through email, and phone whenever you need help, not just during office hours.

Frequently asked questions

Why choose Zeffy over DonorPerfect for donor management?

Zeffy offers complete donor management with zero platform fees, while DonorPerfect charges $99/month plus transaction fees. You get the same CRM features plus fundraising tools without monthly costs eating into your budget.

How does Zeffy's pricing compare to Keela for small nonprofits?

Keela charges monthly subscription fees plus processing costs for every donation. Zeffy provides the same donor tracking and communication tools at zero cost, with donors having the option to leave a voluntary contribution.

Can Zeffy handle both donor management and fundraising unlike other platforms?

Yes. While DonorPerfect and Keela focus mainly on donor tracking, Zeffy combines full CRM capabilities with fundraising tools like events, auctions, and online stores - all without platform fees draining your donations.

What makes Zeffy different from DonorPerfect and Keela for donor management?

Zeffy combines donor management with complete fundraising tools at zero platform fees. While DonorPerfect and Keela charge monthly subscriptions plus transaction costs, Zeffy gives you CRM, events, auctions, and online stores without eating into your donations.

How does Zeffy save nonprofits money compared to other donor management platforms?

DonorPerfect costs $99/month plus card fees, while Keela charges monthly fees plus processing costs. Zeffy eliminates these platform fees entirely, with donors having the option to leave a voluntary contribution to support our mission.

Looking for a better option?

Zeffy was built for nonprofits like yours

focus on what matters

Built for small teams with big missions.

Zeffy is the fundraising platform that cuts out the fees, clears up your tech mess, and puts your cause first — so your team, even if you're a small team wearing many hats or a one-person show, can focus on what really matters.

Start your nonprofit

ZERO-FEE

Keep 100% of every dollar.

No platform fees. No processing fees. No catch. We know it sounds too good to be true, but it's not. Every penny goes straight to your mission, while competitors take 2-3% off every donation.

Start your nonprofit

ALL-IN-ONE PLatform

Ditch the tech mess.

Stop bouncing between MailChimp, Eventbrite, and all those spreadsheets. Now you can handle donations, ticket sales, memberships, raffles, and all your donor info in one spot.

Start your nonprofit

plug-and-play

Get going, fast.

Built for teams like yours — whether you're volunteer-led or have limited staff. Set up donation forms, sell tickets, and launch campaigns without needing a tech wizard. It's super easy, and you'll be up and running in minutes.

Start your nonprofit

mobile-first

Fundraise from every device, anywhere.

From QR codes on flyers to Tap-to-Pay on a phone, Zeffy makes it easy to accept donations on the go. Mobile-optimized and offline-ready, so no donor slips through the cracks.

Start your nonprofit

No turnover

Never lose a donor to volunteer transition.

Centralize supporter relationships, automate thank-you messages, and preserve institutional knowledge when board members rotate out.

Start your nonprofit

100% free forever.

100,000+ nonprofits trust Zeffy — and keep their fees at $0.

For 7+ years, Zeffy has supported nonprofits with free, user-friendly fundraising tools.

As a startup nonprofit with only two members, and no funding (yet) we’d need something with low (or no) fees. Zeffy was a dream come true.

Masey, Loose Ends.

Read the full story

“We were incurring a ton of fees for our past fundraising platform and Zeffy has helped us receive so much more of our donations.”

Zeffy has been invaluable in helping me track our donors, sales, events, and revenue in one spot. The coolest thing about Zeffy is it really is free!

Everything about Zeffy suits us starting with (of course, NO fees) but also the ease of use and customer experience as well as their client support!!

Zeffy is very easy to use and ensures that every dollar quickly gets into our account.. A huge help to our work!

Zeffy is very simple, allows for a lot of customization and seamlessly integrates into our website. The fact that all of this is free is still wild to me.

We couldn't believe there was a free payment platform for our Girl Scout group. Zeffy took ZERO fees from us, which is huge when you run on very small amounts of money.

We were ready to sell tickets in less than 30 minutes. The reporting capabilities were better than some other paid-for sites.

Since using Zeffy, our conversion rate of donations has skyrocketed. It's an easy platform to use. Plus customer support has always been responsive and helpful!