How is Zeffy free?
How is Zeffy free?
Zeffy relies entirely on optional contributions from donors. At the payment confirmation step - we ask donors to leave an optional contribution to Zeffy.
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Tools for Nonprofits

Zeffy Reviews from Nonprofits: Pros & Cons [2024]

March 4, 2024

Zeffy reviews from the most trusted sources

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Source Rating
Capterra 4.8
Getapp 4.8
Software Advice 4.8
G2 4.9
Truspilot 2.8

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Pros Cons
✅ Completely free ❌ Donors can be confused by optional tips
✅ User-friendly ❌ No auction management tools
✅ Feature-packed
✅ All in one fundraising and donor management
✅ Responsive customer support

What is Zeffy?

Zeffy is the only zero-fee fundraising platform for nonprofits. Designed to help nonprofits do more for less, Zeffy offers a true all-in-one solution for donor management, fundraising, marketing and communications, and more. 

While every other platform takes a portion of donations in fees, Zeffy’s online donation platform gives 100% of all donations directly to nonprofits. Donors can be reassured that the entirety of their gift is going straight to the cause.

Is Zeffy legitimate?

Yes, Zeffy is legitimate.

In fact, Zeffy is trusted by 10,000+ nonprofits throughout North America, and has helped organizations raise over $200M, equalling $10M in fees saved.

Pricing and transaction fees

Zeffy is 100% free.

While every other platform takes fees away from your mission, Zeffy delivers 100% of it to your nonprofit. 

How is Zeffy free?

The only way Zeffy makes money is from optional contributions from donors.

Here’s how it works: When someone makes a donation on your fundraising

form, they have the option (but are never obliged) to give to Zeffy. Not everyone gives every time and that's okay. Enough donors leave a contribution to cover overhead AND the fees of the thousands of nonprofits that fundraise on Zeffy.

Nonprofits paid $3 billion in transaction fees last year. Zeffy is ending this with zero fees. 

Who is Zeffy best for?

Zeffy is best for any nonprofit, small or large, looking to centralize all of their fundraising activities in one place — from peer-to-peer campaigns, event ticketing, and donor management to marketing and engagement and event management and registration. 

📣 Compare Zeffy to the top fundraising platforms →

Zeffy pros and Cons

Why should you use Zeffy for your nonprofit?

Zeffy is an easy-to-use and intuitive platform, designed to streamline donor management and fundraising for nonprofits. With Zeffy, nonprofits can manage donor relationships, track donations, and analyze fundraising efforts effectively — plus, they can host raffles and lotteries, and even create an online store or manage memberships. 

Zeffy also offers robust reporting and analytics tools, allowing nonprofits to gain insights into donor behavior, campaign performance, and fundraising trends. 

From customizable donation forms to automated email campaigns, Zeffy enables nonprofits to engage donors and fundraise more effectively than ever.

The limitations of Zeffy

In terms of drawbacks, Zeffy doesn’t present many. Sometimes, donors can be confused by the optional tip. And, customers are eager for more features — like auction management tools — which Zeffy is always working on.

Reviews from real Zeffy users 

Education 

⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“Zeffy enables us to effectively engage our community and support diverse fundraising efforts, especially on social media or mass emails.” - UOttawa Annual Campaign
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“I couldn’t ask for better customer service. My questions are always responded to promptly, and the team always seems to welcome suggestions for future improvements.” - Susan Willats, The Community Music School of Santa Cruz
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“The biggest selling feature of Zeffy for nonprofits is that they cover the costs of all credit card transaction fees, which saves us a lot of money. On the user end, it's a very clean-looking website, and fairly simple to use. On the back end, setting up ticket pages and campaigns is straightforward and pulling reports is not very complicated.”  -University of Montreal
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“Overall, we are thrilled with Zeffy and hope to use it for future class reunions, even if each ticket requires a small processing fee. The site is extremely user-friendly, and the support staff has been phenomenal.” —  Doreen H. 

Sports 

⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“Zeffy was exactly what we needed to register and collect fees for our soccer camps. We needed a way to build forms with their shirt sizes, years of experience etc., as well as receive payments at the same time, and Zeffy does just that.” — Tyler P. 

Religious 

⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“We love it! No complaints whatsoever. Zeffy is about as simple to use as one could ask, yet provides the detailed reports we need.” — John L. 

Animal Rescue

⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“The Zeffy platform is so simple that when there are changes to be made, I ask a colleague and she can do them in five minutes, even if she has never touched the tool before.” - Corinne Gonzalez, general director of the SPCA Laurentide-Labelle (SPCALL). 

Community

⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“We are thankful we switched to Zeffy and highly recommend it to any nonprofit considering making the switch!” - Ashiah Bird, True North Housing Alliance
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“Thank you Zeffy for providing us with a platform that is free and helps small nonprofits like us where every penny counts!” - Ricardo Juarez, Dear Future, Inc.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“I was shocked. For the features that you get, yeah I was shocked. Compared to other forms I’ve used, Zeffy is just amazing.” -Bryan  Cowden, Noelle’s Gift to Children’s Run Convenor 

Small nonprofits

⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“My overall experience with Zeffy is absolutely incredible. They have saved me not only money but time. This is definitely the best site to use for fundraising.” — Kim R.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“EVERYTHING is fantastic from the immediate setup time to the ease of use to their phenomenal customer service … the “savings” are way more than just not losing money to credit card companies. It saves TIME and is so elegant and easy to use.” — Nicolas D.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“Setting up and implementing new forms is done in minutes. Finding Zeffy is the best thing that happened to our nonprofit.” — Amy W.

Libraries

⭐️ ⭐️ ⭐️ ⭐️ ⭐
"Looking into using Zeffy is worth your time and effort - you won't be disappointed." - James D.

Art/History Museums

⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“The customer service has been exceptional. It's clear that the staff cares and wants to help.” — Rebecca R. 

Environment

⭐️ ⭐️ ⭐️ ⭐️ ⭐️
“The platform is easy to use and understand. All of the features are helpful to our organization. . It is so versatile, from ticketing, to donations, to registrations - we use it all. Not only is it free, it is functional and genuinely useful.” —Louise S. 

Should you use Zeffy?

While every other platform takes fees away from your mission, Zeffy delivers 100% of it to your nonprofit. So, if you’re an organization looking to make more impact for less, Zeffy might be the perfect fit.

Plus Zeffy offers free support whenever you need it and is rated one of the best when it comes to ease of use. Meaning, Zeffy is simple, yet extensive and powerful — and always available to answer your questions.

Zeffy reviews FAQ

Who can use Zeffy?

Anyone can use Zeffy.

Zeffy is designed for use by nonprofit organizations of all sizes that are seeking to streamline their donor management and fundraising efforts. It caters to a wide range of nonprofit sectors, including charities, foundations, religious organizations, educational institutions, and more.

Is Zeffy safe and secure?

Zeffy is safe and secure. The platform prioritizes the security and privacy of its users' data. It implements industry-standard security measures such as encryption, access controls, and regular security audits to safeguard sensitive information. 

Does Zeffy charge a fee?

Zeffy is the only zero-fee fundraising platform for nonprofits. While every other platform takes fees away from your mission, Zeffy delivers 100% of it to your nonprofit.

Zeffy believes nonprofits shouldn’t be limited by costly platforms and hidden fees; that’s why the platform offers equal access to the best fundraising technology.

How does Zeffy make money?

The only way Zeffy makes money is from optional contributions from donors.

Here’s how it works: When someone makes a donation on your fundraising form, they have the option (but are never obliged) to give to Zeffy. Not everyone gives every time and that's okay. Enough donors leave a contribution to cover overhead AND the fees of the thousands of nonprofits that fundraise on Zeffy